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Holiday Inn Express & Suites Louisville Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Louisville Downtown by IHG

Lobby sitting area
Property amenity
Free daily buffet breakfast
Exterior
Standard Room, 2 Queen Beds | Premium bedding, down duvets, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
800 W Market St, Louisville, KY, 40202
  • Place, Louisville Slugger Museum
    ‪5 min walk‬
  • Place, Kentucky International Convention Center
    ‪8 min walk‬
  • Place, KFC Yum Center
    ‪11 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(60 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(102 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communcation Accessible)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communcation Accessible)

9.4 out of 10
Exceptional
(36 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(131 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(19 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

8.8 out of 10
Excellent
(26 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

8.8 out of 10
Excellent
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Communication, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Holiday Inn Louisville Downtown by IHG
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 786 reviews
The price is CHF 71
includes taxes & fees
15 Feb - 16 Feb
Holiday Inn Louisville Downtown by IHG

About this property

Holiday Inn Express & Suites Louisville Downtown by IHG

Hotel with free breakfast, steps from Louisville Slugger Museum
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express & Suites Louisville Downtown by IHG offers 145 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Louisville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Louisville Downtown by IHG gets good marks from our customers. During your stay, you're just a quick walk from Louisville Slugger Museum. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Motorhome/coach/lorry parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Louisville Slugger Museum and 4 minutes on foot from Frazier International History Museum
Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Louisville Downtown by IHG.

This Louisville hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 21 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Restaurant
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 21 per day (50 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Louisville Downtown Hotel
Holiday Inn Express Louisville Downtown Hotel
Holiday Inn Express Louisville Downtown
Hotel Holiday Inn Express & Suites Louisville Downtown
Holiday Inn Express & Suites Louisville Downtown Louisville
Holiday Inn Express Suites Louisville Downtown
Holiday Inn Express Hotel
Holiday Inn Express
Express Louisville Downtown
Holiday Inn Express Suites Louisville Downtown
Holiday Inn Express Suites Louisville Downtown by IHG
Holiday Inn Express Suites Louisville Downtown an IHG Hotel
Holiday Inn Express & Suites Louisville Downtown by IHG Hotel

Holiday Inn Express & Suites Louisville Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1052 out of 1698 reviews
Rating 8 - Good. 380 out of 1698 reviews
Rating 6 - Okay. 133 out of 1698 reviews
Rating 4 - Poor. 63 out of 1698 reviews
Rating 2 - Terrible. 70 out of 1698 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Helen

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room, solid breakfast, perfect location for exploring downtown Louisville
Stayed 3 nights in Nov 2025

4/10 Poor

Shannon

Liked: Cleanliness, amenities
We booked a king bed suite and was put in a two queen bed room. The hotel is clean and beautiful. But get the room right!
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice!!! This hotel was one of the best I’ve ever stayed at.
Stayed 1 night in Nov 2025

8/10 Good

Chastity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Kailynn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Nov 2025

6/10 Okay

Jennifer

Travelled with family, Business traveller
Walking from parking garage at night felt unsafe
Stayed 1 night in Oct 2025

8/10 Good

Chadwick

Stayed 1 night in Nov 2025

4/10 Poor

Kaleb

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was very good, my issue arose when dealing with the staff. Before I had arrived I had spoken with a worker over the phone about the tax exemption I had as I was bringing a group of students. Upon checking it the individual at the desk told me "the morning person has to do that." So I left a copy of my tax form with them. In the morning I am going to check out and I ask about it and I am told "the night person had to do that" I explained what I was told the evening before and then I am told that they will leave it to be dealt with. The problem never got fixed and I ended up having to pay my school back the tax out of my own pocket. Just very disappointing that they were not willing to help at all.
Stayed 1 night in Oct 2025

10/10 Excellent

Sonja

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms and beds are great sling with the location
Stayed 1 night in Nov 2025

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical small breakfast buffet. Parking garage is next to building with a 7 foot clearance, my 2024 Dodge 2400 full size fit with 5 inch to spare. Didn't use facilities. Staff was good in my interactions. Rooms clean, nice shower. Has 2 little vending machines and a cooler with ice cream and one with beer and some snacks in lobby you can buy. Obviously at a premium but good to have.
Parking garage clearance for trucks. And yes it's extra to park. 9$ through my app or 20 in hotel
Parking garage clearance for full size truck. Had to pay extra for parking.
Stayed 2 nights in Nov 2025

6/10 Okay

Anna, Lexington

Liked: Cleanliness, property conditions & facilities
Toilet wouldn’t flush.
Stayed 1 night in Nov 2025

8/10 Good

Antony

Liked: Cleanliness, amenities
Good hotel, clean and tidy and the area around it is good It’s within walking distance of bars and restaurants The day we arrived, it took 30 mins to check in, as the queue was out the door. Which is unacceptable, no explanation or apologies given. This wasn’t due to a rush at 3pm people trying to check in Overall a good place to stay with a good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable bed, and friendly staff.
Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
The phone in the room didn't work couldn't call the front desk, had trouble using the wifi, other than that it was a good stay
Stayed 1 night in Nov 2025

10/10 Excellent

Alexandra

Stayed 1 night in Nov 2025

4/10 Poor

Ellen A

Travelled with partner
Disliked: Staff & service, property conditions & facilities
In the morning of day 2, I was seriously scraped by a sharp bracket holding the mattress in place. I reported it and was told it would be taken care of. The next day, nothing happened and I was told the manager was aware of it. We checked out on morning 5 and nothing had been done despite my daily complaints. Housekeeping put the trash buckets on counters, repeatedly - different counters. Towels were hard to exchange. When I got home, I tried 3 times to report it higher up. Nothing. I've been a rewards member for years and never saw anything this bad. The heat/AC was quiet and breakfast was good. Would not stay there again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 1 night in Oct 2025

8/10 Good

Chris

Stayed 2 nights in Oct 2025

8/10 Good

Michael

Stayed 2 nights in Nov 2025

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
The front staff was amazing, so helpful and accommodating. The room was clean
Stayed 2 nights in Oct 2025

8/10 Good

Greg

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property was good for accessing the Louisville Slugger museum (which we enjoyed very much) and several other museums (Frazier, Ali, etc). Michters and Peerless distilleries are also in the area, but others are at the other end of the downtown. The variety of restaurants in this area is limited, most are located 1/2 mile away. The city blocks are big so keep in mind that a 5 or 6 block walk is a fair distance in bad weather. Overall, this hotel did not disappoint us and the price was right. The best part of this stay was the service and attention provided by the front desk manager.... he was awesome!
Stayed 4 nights in Oct 2025

8/10 Good

WENYU

Liked: Cleanliness
Stayed 1 night in Nov 2025