This hotel is the worst hotel and itâs not safe. The hotel provides space heaters to heat your room. There is gabs in the door that lets in air . The windows have shower curtain rods for curtain rods. The furniture has missing parts and the edges are sharp. I fell going up concrete stairs cause elevator is broke. Tv doesnât work. Only 1 towel in room. Wires hanging off walls bed is sunken mattress. Donât stay Here!! It shouldnât even be considered a hotel. The Desk clerk even stated it should be torn due wn!! Bad hotel -10
I arrived late at night in the rain. I asked for a 1st floor unit and was told they are reserved for people with disabilities. I got a third floor unit and the elevator does not work. The stairs were unsafe with the broken concrete and with some stairs partially repaired with wood slabs. The room had been smoked in. The window a/c was installed with plywood covering the remaining hole-not secure, anyone could break into the room. Dog feces was on the walk ways. The ice machine was out and the front desk has frozen blocks of ice to give out. The bath sink has old cuts from a sharp object. There was some type of old fan control on the wall that was damaged and said "caution high voltage". The door lock had duct tape on it. I have photos of everything and i want a refund.
We booked a room 3 months prior to showing up. When we arrived the RUDE guy at the desk didn't even say Hi or anything but looked at us and said we needed to "hit the road because he didn't have anything available". He then proceeded to curse at us, even calling me a b****. I would have appreciated if our booking would have been honored. There wasn't even but 10 cars in the parking lot. On retrospect, I am glad we didn't stay here because it was a DUMP! The floors were nasty, counter didn't look like it had been cleaned in months, and the parking lot was full of trash. The management definitely needs to get a handle on the guy who works the desk in the evenings!
Property was dirty, sheets were stained, no soap, no towels or anything in the bathroom, there were some weird bugs crawling on one wall and mini fridge. The door looked like it had been kicked in numerous times. Even with it locked it still had a gap to it. I would not recommend staying here to anyone
The doors were broken there were boards on the windows. There were cigarette burn marks in the sink in the bathroom, the smoke detectors were missing and in drawers instead of where they should be, there were bad water damaged spots on the floor and cracks and breaks in the floor. This building should have been condemned not put out as a hotel for people to stay in this was the worst trip I've ever been on hotel wise. Also there was false advertisement because it said there was breakfast and free Wi-Fi, the Wi-Fi barely worked and they said they've had no free breakfast since covid started!
When we checked in we were informed there was no hot water, and i have to rent a space heater to stay warm. We choose not to stay, in Kentucky in the winter.
I liked the staff member who I returned the heater I had returned it too she was a great worker she should get a raise and a couple of other staff I'm not good with names she returned my deposit money tell her thank you