2/10 Terrible
Danik
Travelled with group
4 Jul 2025
Outdated and bug infested 3 star pretending to be
The hotel has nice grounds and is set in a secluded peaceful area just outside Vilamoura.
Unfortunately, the hotel is not a 5 star hotel.
The majority of rooms are in the garden and suffer from a variety of bugs getting into the rooms. We had 6 garden rooms and 4 had some ants crawling around. 1 had an ant infestation which made its way into the occupiers suitcase and 1 had cockroaches in his room.
The newer an more up to date rooms are in the main building. These are an Upgrade but they too have issues. The AC units barely work in high heat and the showers are a joke. It would take an engineer to figure out the exact millimeter adjustments to the hot and cold faucets to get a decent shower. Our entire group had either scorching hot showers or cold showers for 4 days.
When we complained, the hotel laundered the clothes for the guest with a suitcase filled with Ants and upgraded us to the newer main building rooms after 2 days. But despite many assurances and promises of a resolution, none has been given. The hotel manager didnt even have the decency to come and speak with us let alone apologise.
This hotel is 3-4 star at best and should be thought of as such.
Danik
Stayed 4 nights in Jun 2025