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Best Western Lubbock West Inn & Suites

2.5 star property

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Photo gallery for Best Western Lubbock West Inn & Suites

Seasonal outdoor pool
Exterior
Free daily on-the-go breakfast
Exterior
Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5310 Englewood, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪15 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪15 min walk‬
  • Place, West End Center
    ‪2 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub

Standard Room, 2 Queen Beds, Bathtub | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

8.2 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Full Kitchen, Balcony

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Sofabed, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 4

1 King 2 Single Beds, Non-Smoking, Family Room, Microwave And Mini-Refrigerator

  • Sleeps 4

Standard Room, 2 Queen Beds, Bathtub

  • Sleeps 4

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About this property

Best Western Lubbock West Inn & Suites

A fitness centre, a snack bar/deli and a hot tub are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site.
Best Western Lubbock West Inn & Suites offers 73 accommodations with a safe and coffee/tea makers. 27-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Lubbock West Inn & Suites. During your stay, you're just a quick walk from Ballet Lubbock. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • 10 minutes on foot from Ballet Lubbock and a 3-minute drive from South Plains Mall
Best Western Lubbock West Inn & Suites offers its guests a seasonal outdoor pool, a hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. The business-friendly Best Western Lubbock West Inn & Suites also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Lubbock hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10 AM to 11 PM

Property is also known as

Arbor Inn Lubbock
Arbor Inn
Arbor Lubbock
Arbor Hotel Lubbock
Arbor Inn Suites
Lubbock West & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel
Best Western Lubbock West Inn & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel Lubbock

Best Western Lubbock West Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 318 out of 638 reviews
Rating 8 - Good. 128 out of 638 reviews
Rating 6 - Okay. 73 out of 638 reviews
Rating 4 - Poor. 43 out of 638 reviews
Rating 2 - Terrible. 76 out of 638 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ismael

Liked: Cleanliness, amenities, property conditions & facilities
Great service and room.
Stayed 2 nights in Jan 2026

2/10 Terrible

Sylvia

Travelled with family
Disliked: Cleanliness, staff & service, amenities
bed bugs, husband was bite multiple times,
Stayed 1 night in Jan 2026

10/10 Excellent

DeAnna

Liked: Cleanliness, staff & service, amenities
Room was spotless and the Hotel staff were really nice.
Stayed 2 nights in Jan 2026

10/10 Excellent

courtland

Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

courtland

Stayed 1 night in Jan 2026

10/10 Excellent

brandal

Stayed 1 night in Jan 2026

6/10 Okay

Jeremy

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The employees were nice and the quality of the breakfast was decent. However, it was the same options everyday (1/2/26 - 1/4/26). Our beds were clean and comfortable but the bathtub / shower needs better cleaning. Our room was huge, which I like, but a larger TV for the space would have been nice. The stairwell on the south side of the building needs cleaning and various exit doors need repairs. The elevator near the lobby was safe, but the door constantly vibrated when the car was moving up and down, giving the appearance of a safety issue. Overall, it was a decent stay for the price but the building needs some renovations.
Stayed 3 nights in Jan 2026

4/10 Poor

David

Stayed 1 night in Dec 2025

10/10 Excellent

Gary, Quanah

Liked: Cleanliness, amenities
The room was clean, well decorated and spacious. The breakfast was good, with variety. The staff was friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, amenities
Clean room and staff was helpful
Stayed 1 night in Dec 2025

4/10 Poor

Marci

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Moldy bathtubs, elevators felt like they were about to break, lamp didn’t work, remote didn’t work, ceiling fan didn’t work. Not worth the money.
Stayed 1 night in Dec 2025

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly. Room could have been cleaner. Room kitchen didn’t have dishes. Loved the large room with separate sitting area.
Stayed 7 nights in Dec 2025

8/10 Good

Kerina

It was a great stay..
Stayed 1 night in Dec 2025

8/10 Good

Kristopher

Liked: Cleanliness, amenities, property conditions & facilities
Yes— shower might need some updating and the light bulbs could be replaced with better illuminated and functioning LEDs . Otherwise, clean and spacious rooms
Stayed 7 nights in Dec 2025

10/10 Excellent

Terra

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

6/10 Okay

Lynn

Stayed 1 night in Dec 2025

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nicely set up but there were some issues with cleanliness. Room lock card went bad and had to get new room cards. Overall was OK but can't give it top reviews.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spacious and clean the staff was very friendly
Stayed 1 night in Dec 2025

8/10 Good

Veronica

Stayed 1 night in Dec 2025

8/10 Good

Larry

Stayed 3 nights in Dec 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Lanceson

Liked: Cleanliness, staff & service, amenities
Clean , great complimentary breakfast , room is very spacious. Lots of amenities
Stayed 9 nights in Dec 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness
The bath tub was rusty and dirty, the pillows and sheets had stains and smelled, the room smelled. The WiFi wasn’t working properly and our tv wasn’t working either.
Stayed 2 nights in Dec 2025