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Ashmore Inn and Suites

2.5 star property

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Photo gallery for Ashmore Inn and Suites

Interior entrance
Lobby
Front of property
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
4019 S Loop 289, Lubbock, TX, 79423
  • Place, South Plains Mall
    ‪2 min drive‬
  • Place, Spectrum & OMNI Theater
    ‪2 min drive‬
  • Place, Lubbock War Memorial
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Classic Suite, 2 Queen Beds

8.0 out of 10
Very good
(26 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(15 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Non Smoking, Annex Building (Extended Stay Suite)

Studio Suite, Non Smoking, Annex Building (Extended Stay Suite) | In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, Non Smoking, Annex Building (Extended Stay Suite)

7.0 out of 10
Good
(31 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Roll-in Shower, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(71 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(89 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Lobby
Quality Suites Lubbock Southwest
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 1,001 reviews
The price is CHF 57
includes taxes & fees
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About this property

Ashmore Inn and Suites

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Ashmore Inn and Suites offers 124 accommodations with a safe and coffee/tea makers. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Ashmore Inn and Suites. During your stay, you'll be within walking distance of Huneke Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 2-minute drive from Spectrum & OMNI Theater and a few minutes from Huneke Park
  • Dogs welcome for a fee
Ashmore Inn and Suites offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1744 square feet (162 square metres) and includes conference space. The business-friendly Ashmore Inn and Suites also features a vending machine, a picnic area, and coffee/tea in common area. Free self parking is available.

This Lubbock hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,744 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height bed
  • Low-height counter and sink
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests requiring a ground floor room should contact the hotel directly.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ashmore Inn
Ashmore Inn Lubbock
Ashmore Lubbock
Ashmore Hotel Lubbock
Ashmore Inn and Suites Hotel
Ashmore Inn and Suites Lubbock
Ashmore Inn and Suites Hotel Lubbock

Ashmore Inn and Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 698 out of 1518 reviews
Rating 8 - Good. 340 out of 1518 reviews
Rating 6 - Okay. 210 out of 1518 reviews
Rating 4 - Poor. 119 out of 1518 reviews
Rating 2 - Terrible. 151 out of 1518 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ron

Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with partner
Great staff.
Stayed 1 night in Dec 2025

4/10 Poor

Travis

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room and amenities. The towels were stained. There was grass on the bed. The shower didn't drain. The toilet flushed repeatedly.
Stayed 1 night in Dec 2025

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Reginald

Stayed 2 nights in Dec 2025

6/10 Okay

Edward

Disliked: Cleanliness, amenities, property conditions & facilities
Staff very friendly. Hotel in tired, everything is ready and should be replaced.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kiran

Stayed 1 night in Nov 2025

8/10 Good

Aryn

Stayed 1 night in Dec 2025

6/10 Okay

Judy

Liked: Cleanliness
Disliked: Amenities
It was dated, but clean. The staff was very nice.
Stayed 2 nights in Dec 2025

2/10 Terrible

Matthew

Stayed 2 nights in Dec 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service
everything was nice and clean . But there was a clanking we assume from plumbing because it quit when everyone started quiet for the night. also the toilet seat was broken but the lady at the front desk said she would make sure it got fixed. everyone was very polite.
Stayed 1 night in Dec 2025

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Used to stay here all the time. Found out new owner a year ago and property went from 8 to 4. Won’t stay there again. Didn’t feel safe due to people staying there.
Stayed 2 nights in Nov 2025

8/10 Good

Cindy

Stayed 1 night in Nov 2025

2/10 Terrible

Cody

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Room had bed bugs, reported it to the front desk, emailed the hotel on the company website and never heard from anyone at the hotel
Stayed 1 night in Nov 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities
Took 4 times back and forth to get a magnetic key that worked. Pool was down. Stayed a week ago , asked for wake up call at 6 am. Got woke up at 3:30 am. Last night asked for call at 5:30. Got woke up at 2:30 am. Food for breakfast was cold. Should call health department. Very disappointing, won't go back.
Stayed 1 night in Dec 2025

2/10 Terrible

Selma

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Shower stall doesn’t drain . Mold on the floor of the shower under the shower mat . Signs of damage everywhere, with clear tape on the walls where the vinyl is coming off . Milk , orange juice and apple juice kept in a container in a refrigerator. Not dispensed . I won’t be back ever !
Stayed 2 nights in Dec 2025

4/10 Poor

Ted

Travelled with family
Disliked: Cleanliness, amenities
I have no idea how this hotel could possibly get an 8.0. First the basic infrastructure of the hotel across the board we sub-satisfactory. Wall, floorboards, carpet, bathroom, bed, etc. all looked dingy and cheap. Everything felt like it needed to be upgraded and better maintained. Felt like a Motel 6. The the cleaning was terrible. I’m not picky, but one of the bed covers had hair all over it. The other one had jam on one side of it. My daughter wanted to leave the place because she was so creeped out by it. They were nice enough to change us to a room where the hotel Host said “that cleaning lady that does that floor is better“ she was not surprised at our report of the dirt in the corners and everywhere in the room we first got. Compared to any other experience I’ve had in a hotel rated 8.0 this felt like a shack compared to a mansion. Unfortunately, we paid in advance. From now on, I will try to never paint advance so that we can walk away if we need to. Of course the pictures make the place look so much better than it really is. Still I’m wondering if something shifty happened that they could get an 8.0. It makes absolutely no sense that people would give it that rating. The other hotels that were similar. We’re getting 5.0 ratings 4.0 ratings. It feels dubious.
Stayed 1 night in Nov 2025

6/10 Okay

Mary

Overall, I think
Stayed 4 nights in Nov 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2025

4/10 Poor

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not appear to have been vacuumed or thoroughly cleaned. The sink had a bad leak which was obviously pre-known because the trashcan had water in the bottom of it and the liner placed over it. Very disappointed. Reported the sink issue!
Stayed 1 night in Nov 2025

2/10 Terrible

Rhonda

Disliked: Cleanliness, property conditions & facilities
I needed a down stairs room due to no elevator and unable to climb stairs. They put us in an uncleaned room where the drain leaked in the floor. We moved to another room which was somewhat cleaner but, the smoke alarm was hanging out of the ceiling, the sprinkler system was taped over, there was a pill in the bathroom floor, mold on the bathroom ceiling, and the wall paper was stained and peeling.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alan

Good
Stayed 2 nights in Nov 2025

6/10 Okay

mario

Travelled with partner
Liked: Property conditions & facilities
Hotel was ok.. decent.... Clean bed, but iffy clean carpet... Good location, but side entrance doors with broken locks... Spacious room, but worn down security door lock... :-/
Stayed 1 night in Nov 2025

10/10 Excellent

Tanner

Stayed 1 night in Nov 2025

2/10 Terrible

Mohammad Reza

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not recommended!! In some case annoying. Unless no other option, no chance to stay 2nd time.
Stayed 1 night in Jul 2025