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Ashmore Inn and Suites

2.5 star property

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Photo gallery for Ashmore Inn and Suites

Interior entrance
Lobby
1 bedroom, in-room safe, desk, laptop workspace
Aerial view
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included

Explore the area

View in a map
4019 S Loop 289, Lubbock, TX, 79423
  • Place, South Plains Mall
    ‪2 min drive‬
  • Place, Covenant Lakeside Hospital
    ‪7 min drive‬
  • Place, Texas Tech University
    ‪8 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

View all photos for Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Classic Suite, 2 Queen Beds

8.0 out of 10
Very good
(23 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Classic Suite, 1 King Bed with Sofa bed

Classic Suite, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Classic Suite, 1 King Bed with Sofa bed

7.2 out of 10
Good
(15 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed (Located in Annex building)

Deluxe Studio Suite, 1 King Bed with Sofa bed (Located in Annex building) | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed (Located in Annex building)

7.4 out of 10
Good
(27 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Economy Single Room

1 bedroom, in-room safe, desk, laptop workspace

Economy Single Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Classic Studio Suite

  • Sleeps 4
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Economy Room

1 bedroom, in-room safe, desk, laptop workspace

Economy Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Room

1 bedroom, in-room safe, desk, laptop workspace

Economy Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Classic Double Room, 1 Bedroom

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(67 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(85 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Ashmore Inn and Suites

Hotel in Lubbock with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Ashmore Inn and Suites offers 124 accommodations with a safe and coffee/tea makers. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Ashmore Inn and Suites. During your stay, you'll be within walking distance of Huneke Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free self-service breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 2-minute drive from Spectrum & OMNI Theater and a few minutes from Huneke Park
  • Dogs welcome for a fee
Ashmore Inn and Suites offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1744 square feet (162 square metres) and includes conference space. The business-friendly Ashmore Inn and Suites also features a vending machine, a picnic area, and coffee/tea in common area. Free self parking is available.

This Lubbock hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,744 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height bed
  • Low-height counter and sink
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests requiring a ground floor room should contact the hotel directly.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ashmore Inn
Ashmore Inn Lubbock
Ashmore Lubbock
Ashmore Hotel Lubbock
Ashmore Inn and Suites Hotel
Ashmore Inn and Suites Lubbock
Ashmore Inn and Suites Hotel Lubbock

Reviews

Ashmore Inn and Suites Reviews

8.0

Very good

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 615 out of 1304 reviews
Rating 8 - Good. 308 out of 1304 reviews
Rating 6 - Okay. 177 out of 1304 reviews
Rating 4 - Poor. 93 out of 1304 reviews
Rating 2 - Terrible. 111 out of 1304 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Stay was nice and comfortable. I learned that this place is undergoing some renovations so it will be exciting to see the changes.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness

It's fine for one night

Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Great!
Stayed 1 night in Jul 2025

4/10 Poor

Omar

Disliked: Room comfort
Room was hot
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Find

It’s steps away from several restaurants. The room was clean and spacious. Good hot breakfast. The price was great the day we stayed (that might have been luck). I would stay there again.
Stayed 1 night in Jul 2025

2/10 Terrible

Lyndi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was disgusting. I’m convinced they do not clean the rooms at all. The mattresses were also smaller than the bed frame. Unsanitary. Also, the toilet handle was broke. When told the front desk they laughed. The hot tub was so over chlorinated, you couldn’t even get in. As soon as we got into the room and turned on the keys, our eyes were burning it was so bad. Do not recommend staying here.
Stayed 1 night in Jul 2025

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great Stay!!

It was a very good stay. The staff was very friendly. We called and let them know we would be arriving very late at night. When we got there check in was a breeze. One thing i would ask them to do was to make sure the rooms were cooled off. When we walked into the room it was very stuffy because the ac was off. Once it was on for 15 minutes, the room started cooling off.
Stayed 1 night in Jul 2025

2/10 Terrible

Crystal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fine. We get to the room and the fridge is filthy, then find dirty napkins in floor behind door, went to shower and hair on shower walls. Couldn’t find a room anywhere in town so had to stay here. There were little bugs flying around and flies. Pull out bed had huge stains and no blankets for it . To top it off I woke up with flea bites all over me. That was my breaking point so I let front office know and all he said was he would let housekeeping now.
Stayed 1 night in Jul 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Basic accommodation that was very good for the price. Had a great night’s sleep here. If you don’t mind staying at a place that’s older, this would be a fine choice.
Stayed 1 night in Jul 2025

4/10 Poor

Tabitha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quiet and the carpet looks pretty new. I didnt smell any cigarette or marijuana smoke, that was great. Its definitely what you pay for. The restroom was dirty and had tiny dead bugs, hair, and dirt along the backside of the door. There was only one shower towel in the room. The bedding had burn holes and some stains, and the pillows had blood, which you could see through on the pillowcases. The sheets and pillowcases did seem like they were clean. It had a fridge in a microwave. The fridge had dog hair in it. There was a hypodermic needle in the parking lot. We didn't visit the pool so we don't know the condition of that. I had heard good things about the breakfast, but we went in and tried to grab some stuff and then just left and got breakfast somewhere else. The bread in the breadbox was stale. The egg patties and sausage patties were microwaved. The girl at the front counter was nice when checking us in and did apologize when she had to take a phone call to order her lunch from someone. The location of the the motel was convenient. There are restaurants and a walmart within walking distance. It was fine for what we needed it for, a cheap place to sleep. But I wouldn't stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Friendly, really quit reliable staff
Stayed 1 night in Jul 2025

10/10 Excellent

Russell

Stayed 1 night in Jul 2025

4/10 Poor

April

Disliked: Property conditions & facilities
The room I was assigned had not been vacuumed (chips, pretzels, dog food, and smaller crumbs throughout), the mattress was terribly stained, the walls were dirty, including what looked like blood on he bathroom wall by the toilet paper, the shower and tub had many long hairs on the wall and in the tub, and the phone was not even hooked up to call the front desk. The next day (I had gotten in late) I spoke to the man at the front desk (7/13 at 8 am) who stated he was the manager. He said he would get me a new room and call. I asked that, at a minimum, they vacuum the room I was in. He didn't call, have the room vacuumed or set up a new room for me. The woman who helped me in the afternoon immediately switched my room. The customer in front of me also was promised something by the same manager, who didn't follow through. Not following through, lack of ownership, and letting the issues fall to junior staff are my biggest complaints about my stay. I understand that vacuums break or staff aren't given the time or resources needed, but managers not managing is unacceptable. I will not stay at the Ashmore again.
food on the floor; not vacuumed
food on the floor; not vacuumed
filth on the walls
pet kibble; not vacuumed
Stayed 4 nights in Jul 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Brenda

Travelled with family
Disliked: Property conditions & facilities, room comfort

Pick somewhere else

When we arrived for check in it felt like the staff were confused. We got our room key and proceeded to the room, it was so hot in the room it made it hard to breathe. When i asked the front desk why it was so hot in the room, she said just turn the air on it will cool off. The hotel itself was extremely dated. Our room did not have any conditoner. I went to the front desk to ask for some and the front only had 1 (3 ladies with lots of hair) but she said she would bring some up and it never got delivered. I dont ever expected top shelf hair/body care products, but this was extremely cheap products. In the hallways, the wallpaper was peeling at every seam. We will not book here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Russell

Travelled with family
Liked: Property conditions & facilities, room comfort

Always a pleasure

Stayed 1 night in Jul 2025

6/10 Okay

Ricardo, Lubbock

Stayed 1 night in Jul 2025

8/10 Good

Tyler

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and nice. Rooms were clean (important to me), though quite outdated (less important to me). The clientele was the biggest drawback. I might consider another stay when traveling on my own, but probably not with my family.
Stayed 1 night in Jun 2025

6/10 Okay

Ashlei

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Everything was great
Stayed 1 night in Jul 2025

6/10 Okay

Marcella J

Disliked: Property conditions & facilities
The bathroom is badly in need of an updat bed was comfortable i prefer laminate floor over carpet for clean feeling of room. Room had slight smell of smoked in even though it was listed no smoking room overall just average
Stayed 1 night in Jul 2025

6/10 Okay

Latosha

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Shane

Stayed 2 nights in Jun 2025

6/10 Okay

Kyle

Business traveller
Disliked: Cleanliness, property conditions & facilities
Room smelled. Hallway was dirty, cold shower, people yelling in middle of night. Uncomfortable pillows
Stayed 1 night in Jul 2025