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Comfort Inn & Suites Lubbock West

2.5 star property

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Photo gallery for Comfort Inn & Suites Lubbock West

Lobby
Free continental breakfast
Indoor pool
Suite, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
3430 W Loop 289, Lubbock, TX, 79407
  • Place, West End Center
    ‪3 min walk‬
  • Place, Lubbock Christian University
    ‪17 min walk‬
  • Place, Ballet Lubbock
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking (Upgrade)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Non Smoking

8.2 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites Lubbock West

Hotel in Lubbock with free breakfast and 24-hour business centre
This hotel features an indoor pool, a 24-hour business centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities and a 24-hour front desk.
Comfort Inn & Suites Lubbock West offers 65 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Lubbock West. During your stay, you're just a quick walk from West End Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes on foot from West End Center and a 3-minute drive from Ballet Lubbock
Comfort Inn & Suites Lubbock West offers its guests an indoor pool and Access to hot tub. WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available. The business-friendly Comfort Inn & Suites Lubbock West also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Lubbock
Quality Lubbock
Quality Hotel Lubbock
Quality Inn Suites Lubbock

Comfort Inn & Suites Lubbock West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1006 reviews
Rating 8 - Good. 226 out of 1006 reviews
Rating 6 - Okay. 114 out of 1006 reviews
Rating 4 - Poor. 49 out of 1006 reviews
Rating 2 - Terrible. 35 out of 1006 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

marshall, Lafayette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 2 nights in Sep 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
It is what it is. Your basic one night hotel.
Stayed 1 night in Sep 2025

6/10 Okay

Elisa

Travelled with group
I have stayed at this property before and have had a better experience than this one. My room was dirty, on the first floor, which I did not want and had asked for another floor, very noisy, carpet has stains in room was so dirty I didn’t feel comfortable walking, barefoot on it at all. Staff was not near as accommodating as they had been when I had stayed before. I’m not sure I will use this property again, unfortunately
Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than Ashmore Inn
Stayed 1 night in Sep 2025

4/10 Poor

Sun Ji

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. This facility badly needs updating and cleaned. The room was damp and had a musty odor. The bathroom was not clean and the shower head was clogged with calcium deposits. The hot water would become scalding hot when using shower- not ideal especially for younger children. I will not be returning.
Stayed 1 night in Sep 2025

6/10 Okay

Ashley

Stayed 1 night in Sep 2025

6/10 Okay

Kathy

Liked: Staff & service
Disliked: Property conditions & facilities

Very old Hotel

It was a 1 night travel, headed through Lubbock. The building smelled musty and the tub was rusted.
Stayed 1 night in Sep 2025

10/10 Excellent

Zach

Stayed 2 nights in Aug 2025

6/10 Okay

Faith

Travelled with family
Liked: Staff & service, room comfort
Room 6/10 Bed 9/10 It was a great price for the size of the room so we rolled with it
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Stayed 1 night in Sep 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is easy access right off of the highway, but because of that it is on the noisy side. I’m not a real light sleeper, but good thing I had some ear plugs to get a good sleep. I checked the window to see if it was open and it wasn’t, i think it just didn’t seal very well. Breakfast was well supplied and very tasty though!
Stayed 1 night in Sep 2025

6/10 Okay

Marlene

Stayed 2 nights in Aug 2025

10/10 Excellent

Bral

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Disappointed

The room was dirty and not just one time dirty. It looks like it has never been cleaned properly. It smelled like mildew the entires time we stayed there. I was disappointed and will not stayed there again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff. Rooms are large, clean, and furnishings are in good condition. Bed was one of the most comfortable that we have enjoyed in a hotel in years. Very clean bathrooms and sleeping area. Free breakfast was quite good and hot. Great selection of choices, from cereal to waffles, biscuits & gravy, pastry, bagels, fruit & juices, coffee. We were pleasantly surprised and would stay there again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Beal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are always very professional and courteous. They always put the customer and their needs first. And the beds and pillows are unbelievably. If you don’t have any king size beds available, we don’t come to Lubbock.
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the great staff, we liked that the proximity to shopping and dining. Easy to navigate around the Lubbock area. The Breakfast area is very spacious and has lots of food to choose from.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adriane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Collier

Stayed 1 night in Aug 2025

4/10 Poor

Veronica

Disliked: Property conditions & facilities
$184.75 was charged on my card a day after and I paid in full the day of check in. I have my receipt. Refund my $184.75, that I did not authorize!!!
Stayed 2 nights in Aug 2025

6/10 Okay

danette

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025