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Holiday Inn Express & Suites Lubbock West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Lubbock West by IHG

Exterior
Exterior
Suite, 2 Bedrooms | In-room safe, desk, blackout curtains, iron/ironing board
Free daily buffet breakfast
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
6023 45th St, Lubbock, TX, 79407
  • Place, West End Center
    ‪17 min walk‬
  • Place, South Plains Mall
    ‪2 min drive‬
  • Place, Lubbock Christian University
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Bedrooms

8.0 out of 10
Very good
(5 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Room amenity

Suite, 2 Bedrooms

7.6 out of 10
Good
(5 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Combined shower/bathtub, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Specialty)

In-room safe, desk, blackout curtains, iron/ironing board

Room (Specialty)

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(35 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(14 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Room amenity

Standard Room, 2 Queen Beds (Extra Floor Space)

9.8 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(49 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Holiday Inn Express & Suites Lubbock West by IHG

Hotel in Lubbock with free breakfast and fitness centre
An indoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and a meeting room.
Holiday Inn Express & Suites Lubbock West by IHG offers 82 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate dining areas. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Lubbock West by IHG. During your stay, you'll be within walking distance of West End Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Ballet Lubbock and a few minutes from Water Rampage
Holiday Inn Express & Suites Lubbock West by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Lubbock West by IHG. Free self parking is available.

This Lubbock hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cots (infant beds) are available for USD 25.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel LUBBOCK WEST
Holiday Inn Express LUBBOCK WEST
Holiday Inn Express Hotel And Suites Lubbock West
Holiday Inn Express Lubbock West Hotel
Holiday Inn Express Hotel Suites LUBBOCK WEST

Holiday Inn Express & Suites Lubbock West by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1004 reviews
Rating 8 - Good. 241 out of 1004 reviews
Rating 6 - Okay. 98 out of 1004 reviews
Rating 4 - Poor. 58 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Stayed 1 night in Sep 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Tina

Stayed 1 night in Sep 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Try it for yourself, totally makes your stay/trip

About 5-10 minute drive to the shopping centers, mall, restaurants. Staff was beyond amazing & helpful, room was clean, comfortable. I don’t leave many reviews but this place was so nice and reasonably priced we are definitely staying there again!! Oh! And the hot tub worked and was nice and clean next to the big indoor pool that was inside so while it was 55 degrees outside we were totally loving it, I he room had ambient lighting and an ihome machine that played soothing sounds so I was able to get the best nap in, in the middle of the day, absolutely not one complaint! Breakfast had a large variety, all you can eat buffet style, they give you bags to take breakfast up to your room or on the go if you need to, no waffle maker but a neat pancake maker that makes pretty decent pancakes! And the best cinnamon rolls! Everything felt new, updated & “smart” even the coffee maker
Pool & hot tub before we turned on the amazing jets.
Weight room was out of service but looked nice
Some of the breakfast they offered
Dining areaa
Stayed 2 nights in Sep 2025

10/10 Excellent

Emerson

Stayed 1 night in Sep 2025

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing
Stayed 1 night in Sep 2025

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ashly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Jodie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room foot was unacceptable dirty! Had 1/4 toilet paper when I arrived in bathroom and the sidewalks and entry way was almost solid Pigeon / bird waste feces that one could not walk around that lead to sticking to shoes entering the facility. I brought this to the attention of two different people working at the desk including telling the manger my first night my floors were very dirty and got no response in two nights. I am a lifelong customer of Holiday Inn Express but after this weekend in Lubbock I will be seeking other options. The people who ran the facility just laughed when I showed them the massive bird waste on their sidewalks and showed no concern. This is an institutional problem and demonstrated no concern for customers and the obvious blatant disregard for health and safety was shocking and disappointing as well.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

8/10 Good

Tim E.

Liked: Cleanliness, staff & service, property conditions & facilities
Was a pretty good cheap room. Great budget choice for around Texas Tech.
Stayed 1 night in Sep 2025

10/10 Excellent

karen

Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
I like staying at this hotel when in Lubbock. Near so many things
Stayed 1 night in Sep 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing the staff was super friendly and the rooms were cozy and very clean
Stayed 2 nights in Sep 2025

4/10 Poor

Gonzalo

Disliked: Cleanliness
I stayed here with my kids and we had the worst experience. They put us on second floor in room 212 the window and carport second level is full with pigeons and did not let us sleep at all. Do not stay in this room or you will not sleep
Stayed 1 night in Sep 2025

6/10 Okay

Julee

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The restroom could’ve been clean. Other than that it was a good stay.
Stayed 1 night in Sep 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Sep 2025

6/10 Okay

Pedro

Stayed 1 night in Aug 2025

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was super nice, very large and the bed was veŕy comfortable. I just wish we could have stayed longer as it was so nice!! The staff was very helpful and nice too.
Stayed 1 night in Sep 2025

10/10 Excellent

Kellie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If was so comfortable and clean!!!
Stayed 1 night in Sep 2025

8/10 Good

Dwight

Stayed 1 night in Aug 2025

10/10 Excellent

Ernesto

Liked: Amenities
Quit area
Stayed 2 nights in Aug 2025

10/10 Excellent

Raymond

Stayed 1 night in Aug 2025