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Tru by Hilton Lubbock Southwest

2.5 star property

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Photo gallery for Tru by Hilton Lubbock Southwest

Free daily on-the-go breakfast
Exterior
Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board
Terrace/patio
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
6407 62nd Street, Lubbock, TX, 79424
  • Place, Water Rampage
    ‪14 min walk‬
  • Place, Ballet Lubbock
    ‪19 min walk‬
  • Place, Texas Tech University
    ‪8 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(73 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

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About this property

Tru by Hilton Lubbock Southwest

Hotel in Lubbock with free breakfast and fitness centre
An outdoor pool, a fitness centre and self parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Tru by Hilton Lubbock Southwest offers 98 accommodations with MP3 docking stations and a safe. 55-inch LCD televisions come with cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Lubbock Southwest. During your stay, you'll be within walking distance of Water Rampage. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • 15 minutes on foot from Water Rampage and a 3-minute drive from Ballet Lubbock
  • Cats and dogs welcome for a fee
Tru by Hilton Lubbock Southwest offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton Lubbock Southwest. Parking is available for a fee.

This Lubbock hotel is smoke free.

Guests are served a free on-the-go breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5.40 per day)
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.00 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5.40 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock

Tru by Hilton Lubbock Southwest Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 518 out of 979 reviews
Rating 8 - Good. 230 out of 979 reviews
Rating 6 - Okay. 128 out of 979 reviews
Rating 4 - Poor. 56 out of 979 reviews
Rating 2 - Terrible. 47 out of 979 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Bruce

Liked: Cleanliness
Unable to get requested 1 st floor
Stayed 1 night in Oct 2025

8/10 Good

Felixshia

Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tommie

Stayed 2 nights in Oct 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not use the air conditioner.
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for business. Lots of food options nearby and close to highway access. Great, new property for the price.
Stayed 1 night in Oct 2025

8/10 Good

Jeremy

Stayed 1 night in Oct 2025

8/10 Good

Joshua

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Joe

Liked: Property conditions & facilities
Hair was on the bedsheets. Almost as if they weren’t switched out.
Stayed 1 night in Oct 2025

10/10 Excellent

Kristen

Stayed 1 night in Sep 2025

2/10 Terrible

Deszera

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not very clean, the room was hot and it seemed like the front desk was very understaffed
Stayed 1 night in Oct 2025

6/10 Okay

Lorraine

Travelled with group
Stayed 1 night in Oct 2025

10/10 Excellent

Jack

Stayed 1 night in Sep 2025

8/10 Good

Luis

Liked: Cleanliness
Rooms are great but I could hear my upstairs and next door neighbors. Not a big deal but it’s the only flaw I can say. Great stay overnight
Stayed 1 night in Oct 2025

6/10 Okay

Issac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a good stay other than our room not having towels to dry off after a shower
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast. Fun commons area. Good location.
Stayed 1 night in Aug 2025

10/10 Excellent

Herman

Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Stayed 1 night in Oct 2025

10/10 Excellent

JULIE

Stayed 2 nights in Oct 2025

6/10 Okay

Ann Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We stayed here twice on a road trip both ways. The first time was seamless and perfect. The second time I checked in online and wasnt given a digital key so had to recheck in after driving 13 hours and wait in line. The staff was not as friendly as the first time. I would still recommend for the price, area and cleanliness.
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very adequate and offered healthy options. I don't have a pet that travels with me and I don't look for pet friendly options where I do business
Stayed 1 night in Oct 2025

10/10 Excellent

Ann Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was perfect. We had everything we needed and the beds werw comfy for a quick overnight stay. The evening staff were excellent and very welcoming. Would highly recommend
Stayed 1 night in Oct 2025

2/10 Terrible

Maricela

Stayed 1 night in Oct 2025

4/10 Poor

James

Liked: Cleanliness
Disliked: Property conditions & facilities
Hilton. ✔️ Nice side of town. ✔️ Relatively new construction. ✔️. A poor little 19 or maybe 20 year old kid checked us in. After we’d been waiting at the unmanned desk for 10 minutes. He was evidently on his first night or two alone as he had to call his manager on his cell phone to get directions as to how to check us in. Finally accomplished and issued keys. Room was slightly better furnished than an oilfield man camp around Odessa. Good shower though. If you can afford it at all, spend the money and stay elsewhere.
Stayed 1 night in Oct 2025

8/10 Good

Terry

Travelled with family
Room was clean and staff very nice.. pillows could be more comfortable they were sort of flat but it was a nice stay .
Stayed 1 night in Oct 2025