Deck was not shoveled and had 3 feet plus of snow blocking the view. Ski on off is decent. The way down is great the way back requires some maneuvering and or walking and a bit more challenging trails to get back.Can hear people upstairs Ceiling was leaking water on the bed My wife feel down the 3 steps to the LV and hurt herselfâŠneeds a railing. Bathroom needs updating No shovel No batteries in remoteCommunication with host was decent but feel shorty with following up my final question. Not worth the money.