Location was great. Very clean. Compared to other properties in the area, seemed like very good value for money. Only issue is that the pull out was extremely uncomfortable and the main bed was rock hard. Also no coffee maker except for a Kureag and the unit did not come with any pods. Communication seems to be with a mix between AI and a real person.
The perfect location for a weekend getaway! The condo is perfectly located at the drop off area, which made it easy for unloading. After a small climb of stairs to the third floor, we arrived to our unit. Entry was super easy once we figured out the correct lock box LOL. The condo was clean as can be and had everything we needed for our trip. Only downside was the fire place did not work. Overall I would highly recommend this rental and would stay here again if available! Thank you for the memories and happy stays to those in the future!!
in summary the property was incorrectly advertised, entry codes were incorrect, service was extremely poor, and the property was not cleaned.Property Incorrectly Advertised. On the Vrbo app the property showed a queen bed and a bunk bed along with a sofa bed - a five person property. Upon arrival, there was no extra bed and we had to make due with my daughter sleeping on blankets on the floor. The customer service rep confirmed that since booking the owner had changed the format and images but we were never informed. In short we paid for a 5-person lodge and received a 3-person lodge. State of the room: We had to change sheets since there were stains and hair all over the bed sheets. Additionally some of the towels were dirty and not cleaned. Incorrect code. We arrived at the lodge around 9pm in the evening and 7 degrees Fahrenheit. Unfortunately the key code was incorrect and it took 45 minutes (standing outside and worried about the warmth of our daughters) to get through to any type of customer service where they confirmed the code provided us was incorrect.
This small, clean condo is in the best location. Parking was easy and the condo association quickly rescued us twice (heat switch was off and we got locked out). I highly recommend if you plan on being outside most of the day.