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Best Western Hotel Bellevue Au Lac

4.0 star property

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Photo gallery for Best Western Hotel Bellevue Au Lac

Junior Suite, Balcony | Terrace/patio
Meeting facility
Junior Suite (with Sofabed) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Meeting facility
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Riva Antonio Caccia 10, Lugano, TI, 6900
  • Place, MASILugano Museum of Art of Italian Switzerland
    ‪8 min walk‬
  • Place, LAC Lugano Arte e Cultura
    ‪10 min walk‬
  • Place, Via Nassa
    ‪10 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪69 min drive‬

Room options

View all photos for Executive Room, 1 Single Bed, Partial Lake View (Balcony)

Executive Room, 1 Single Bed, Partial Lake View (Balcony) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Room, 1 Single Bed, Partial Lake View (Balcony)

7.6 out of 10
Good
(5 reviews)
  • Partial lake view
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Room (Balcony)

Executive Room (Balcony) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Room (Balcony)

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds (Balcony)

Executive Room, 2 Single Beds (Balcony) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Room, 2 Single Beds (Balcony)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Balcony

Deluxe Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (with Sofabed)

Junior Suite (with Sofabed) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed with Sofa bed (with Sofabed)

Suite, 1 Double Bed with Sofa bed (with Sofabed) | Room amenity

Suite, 1 Double Bed with Sofa bed (with Sofabed)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Balcony

Deluxe Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Room amenity

Junior Suite, Balcony

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Best Western Hotel Bellevue Au Lac

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Change of towels is available on request
Best Western Hotel Bellevue Au Lac offers 64 accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Lugano hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LCD televisions come with digital channels. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Hotel Bellevue Au Lac. During your stay, you'll be connected to the convention centre and just a quick walk from Gabriele and Anna Braglia Foundation. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy local cuisine while dining at Le Gourmet
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Within a 15-minute walk of LAC Lugano Arte e Cultura and Via Nassa
  • Airport pick-up shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 883 square feet (82 square metres) and includes conference space. A seasonal outdoor pool, a library, and multilingual staff are also featured at the family-friendly Best Western Hotel Bellevue Au Lac. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lugano hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Le Gourmet – This restaurant specialises in local cuisine and serves lunch and dinner.
Il Giardinetto – This restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Bellevue Bar – On-site bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 35 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Onsite parking available only on request
  • Covered parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bellevue Bar
  • Il Giardinetto
  • Le Gourmet

Things to do

  • Books
  • Library
  • Private wine tours
  • Seasonal outdoor pool
  • Table tennis
  • Winery release events

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Children's games
  • Cot (surcharge)
  • High chair
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 883 square feet of conference space
  • Computer station

Outdoors

  • On a lake
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Hotel Bellevue Au Lac

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 40.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.91 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: EUR 0.16 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 240 per vehicle (maximum occupancy 5)
  • Covered self-parking fee: EUR 25 per day
  • Nearby parking fee: EUR 35 per day (459 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 9:00 PM
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Bellevue Au Lac
Best Western Bellevue Au Lac
Best Western Bellevue Au Lac Lugano
Best Western Hotel Bellevue Au Lac
Best Western Hotel Bellevue Au Lac Lugano
Best Western Lugano
Lugano Best Western
Hotel Bellevue au Lac
Best Bellevue Au Lac Lugano
Best Western Hotel Bellevue Au Lac Hotel
Best Western Hotel Bellevue Au Lac Lugano
Best Western Hotel Bellevue Au Lac Hotel Lugano

Best Western Hotel Bellevue Au Lac Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 183 out of 417 reviews
Rating 8 - Good. 154 out of 417 reviews
Rating 6 - Okay. 46 out of 417 reviews
Rating 4 - Poor. 20 out of 417 reviews
Rating 2 - Terrible. 14 out of 417 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. The view from the room was beautiful and the breakfast selection was great.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
Nice place , great staff. I’ll go back again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Vicentiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel with amazing views

An absolutely amazing hotel, very friendly staff and a clean facility.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

CRAIG P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, view. Friendly and helpful staff.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Mais

Liked: Cleanliness
Every thing is perfect, clean, location,friendly place
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Summer

Liked: Cleanliness, staff & service, amenities
Property was a little outdated but was in an excellent location and had friendly staff.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want an inexpensive place with proximity to shops and things to do this is a great option breakfast as excellent
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Vaheh

Liked: Cleanliness, amenities, property conditions & facilities
Good quality and service
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Holly

Beautiful, clean, great location. Air conditioned
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rameshwaran

Liked: Cleanliness, staff & service, property conditions & facilities
Great view and great staff
Stayed 2 nights in May 2023
Verified

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very goods hotel this is the third time we have stayed at the hotel for a two night stop over as part of a holiday. Clean, friendly staff excellent facilities. We would highly recommend this hotel
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Muna

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Staff is amazing
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about staying here was a treat. A comfortable walk along the lake to restaurants and shops. Staff was exceptional and facilities clean and modern.
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Kyriakos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stop over at lugano

Nice hotel with views of the lake and secure car park town within walking distance too .nice breakfast and attentive personnel pool ok
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a bit small considering we got a "suite, but the hotel was absolutely gorgeous, and the location was perfect
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Sofio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise in Paradiso

Had the best stay. Location is perfect, views were incredible, service was great, breakfast was delicious and the room was excellent. Great value, highly recommend.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this is a beautiful hotel in a perfect location. I would highly recommend
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location full lakevew big nice balkony Stuff is very welcomey helpful friendly The hotel restaurant food is very good Excellent
Stayed 2 nights in Apr 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable & convenient.

Very well located for access to Paradiso fery dock & train station, as well as central Lugano. Very friendly & helpful staff.
Stayed 3 nights in Oct 2023
Verified

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely rude and hostile to us.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a great stay

Sure some of the room decor needs updating. But great location, very comfortable and quiet. Reception and breakfast staff were great.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
the location
Stayed 2 nights in Sep 2023
Verified

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely rude and hostile staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, excellently maintained, directly across the street from Lake Lugano and the Paradiso boat ferry stop. Not in the town center of Lugano but a short 1 KM walk from the center which we appreciated. Close to everything but a little removed and hence quieter
Stayed 4 nights in Sep 2024