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Aparthotel

GuestHouse Lugano University

2.0 star property

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Photo gallery for GuestHouse Lugano University

Soundproofing, free WiFi
Shower, hair dryer, towels, soap
Staircase
Garden
Gym

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • Outdoor space

Explore the area

View in a map
23 Via Madonnetta, Lugano, TI, 6900
  • Place, University of Lugano
    ‪1 min walk‬
  • Place, Parco Ciani
    ‪8 min walk‬
  • Place, Palazzo dei Congressi
    ‪9 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪11 min drive‬

Room options

View all photos for Standard Studio, Terrace

Soundproofing, free WiFi

Standard Studio, Terrace

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Studio, Balcony

Soundproofing, free WiFi

Standard Studio, Balcony

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Studio

Standard Studio | Soundproofing, free WiFi

Standard Studio

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Apartment

Standard Apartment | Soundproofing, free WiFi

Standard Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment

Superior Apartment | Living area

Superior Apartment

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed
  • Free Wi-Fi

About this property

GuestHouse Lugano University

Laundry facilities, express check-in and express check-out are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a garden. Each apartment features free WiFi and a kitchenette with a stovetop and a microwave. Amenities also include a hairdryer and a shower. Housekeeping is available on request.
GuestHouse Lugano University offers 21 accommodations with a hairdryer. Kitchenettes offer stovetops, microwaves and kitchenware and utensils.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on request.

During your stay at GuestHouse Lugano University, you're just a quick walk from University of Lugano. You'll find features such as free WiFi in public areas and laundry facilities. This budget aparthotel has 21 apartments. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a microwave and a stovetop
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include a virtual front desk
  • Steps from University of Lugano and 15 minutes on foot from Lake Lugano
GuestHouse Lugano University offers its guests a garden, laundry facilities, and express check-in. Public spaces have free WiFi.

This Lugano aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 10 per day)

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Mini-fridge

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Outdoor areas

  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Housekeeping on request
  • Virtual front desk

Location highlights

  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 21 units
  • Garden
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Via Silvio Calloni 2, 6900 Lugano, Switzerland]
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 10 per day (33 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Via Silvio Calloni 2, 6900 Lugano, Switzerland
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Property is also known as

Lugano University Lugano
GuestHouse Lugano University Lugano
GuestHouse Lugano University Aparthotel
GuestHouse Lugano University Aparthotel Lugano

GuestHouse Lugano University Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 31 reviews
Rating 8 - Good. 14 out of 31 reviews
Rating 6 - Okay. 5 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

8.2/10

Cleanliness

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and good price!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is a lively place near the University, with decent publuc transport
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Valerio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable clean practical room. Easy to get anywhere in Lugano. The laundry room requires a bit of negotiation with others during busy times. Bring your own laundry soap and basket - for travelers this means a trip to the grocery store.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Difficult to get ahold of the admin and unless I casually found the general admin of the building supervising the premises I wouldn’t have gotten ahold of the laundry door entry codes. Communication was poor. Too many info request to get the access code for day 1. Location is great. Places to eat, shop, visit and transportation incomparable
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Torsten

Liked: Cleanliness, property conditions & facilities
Well, Expedia wrote $5 city tax at booking time, the host charged CHF 11.50 ($15!) right before the stay. Even worse, to be paid either by a weird local swiss payment system or paypal. Nothing else, no cash no credit card. Not great at all. Also quite noisy apartment. Otherwise clean and ok.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Al

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Did not realize until I arrived at the property they wanted an email of my passport and credit card. That they needed additional money than Expedia had asked for. My bad but there was another couple there with the same problem. They were unresponsive to emails. Expedia was no help. Finally got in. Room was clean and large. Bathroom was nice but bed was uncomfortable and room was noisy. Price was good for Lugano. Lack of electrical outlets.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Franziska

Liked: Cleanliness, room comfort
Disliked: Communication

good place, many communication problems

The studio is basic, but has anything you need - small kitchen, microwave, dishes (no dish sope, however). The bathroom needs some repairs, but is spacious. The place, however, despite being mordern, has literally zero charm. But it is very well located, and the price is absolutely right. My main problem was the communication: As I booked via hotels.com, a plethora of conflicting and confusing information follwed (e.g. you have to check-in elswhere; we will reveal information if you give us informatin on this form (which was empty). Contact us if .. with no contact information. A link to paypal and twint without telling me what they wanted me to pay. I eventually found out their email, and contacted them to get the missing information. This chaos sort of represents also their attitude: you do not feel welcome. Noone said - glad to have you as a guest, but there are threats of "if you do not clean the kitchen, it costs .. if you do not check out exactly at the time, we will ... " . (And: check out their responses to criticism on the net). My suggestion to the organizers: Besides of all the rules and threats you communicate, you may include a welcome, glad to host you. This said: I will go back there.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Tiziana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Si la stanza
Stayed 1 night in Jan 2026
Verified

8/10 Good

Patrizio

Liked: Cleanliness, amenities, property conditions & facilities, communication
La stanza pulita ed attrezzata. Personale disponibile.
Stayed 1 night in Oct 2025
Verified

8/10 Good

yu wen

Liked: Cleanliness, amenities, communication
客房是不錯 ，房間和浴室夠大 ，就是只住一晚 ，把我放在最高層 ，第二天退房搬行李下樓時 簡直考驗
Stayed 1 night in Oct 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, communication
Einfach und zweckmässig
Stayed 1 night in Oct 2025
Verified

8/10 Good

SAMIRA

Liked: Cleanliness, room comfort, communication
Chambre propre et cuisine bien équipée malheureuresement manque la télé.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Alles was man braucht war vorhanden. Das Bad war wunderschön. Aber man musste store runter lassen da Scheiben normal waren.
Wunderschönes Bad Aber keine Blickdichten Fester. Musste Store runterlassen.
Super bequem Bett. Store und Vorhang zum dunkel machen. Mega gut. Leider neben dem Bett nur 1Steckdose.
Grosser Kleiderschrank Mikrowelle daneben.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Posto veramente carino, con dei dettagli nelle stanza e nella struttura da migliorare
Stayed 1 night in Aug 2025
Verified

8/10 Good

Claudio

Liked: Cleanliness, room comfort, communication

Nel complesso buono

Il posto è davvero carino, e potrebbe essere reso speciale con un po' di attenzione in più.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mariarosaria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ottima la posizione, struttura pulita e super accessibile
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Verified traveller

Liked: Room comfort, communication
Unterkunft ok, aber Bad nicht sauber. Und Zugang in der nacht schlecht beleuchtet. Hoher Preis für das was es ist...
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, room comfort, communication
Los códigos de pago impuestos complicados de leer
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, room comfort, communication
Schön gelegen. Etwas viel Verkehr auf der Straße außen. Sonst exzellente Unterkunft.
Stayed 1 night in May 2025
Verified

8/10 Good

Thomas

Liked: Communication
Disliked: Cleanliness

GuestHouse Lugano University

Zweckmässig eingerichtete Unterkunft, Check-in läuft online mit Code für Türe, da keine Rezeption vorhanden ist. (hat prima geklappt) Kommunikation vorgängig per Email ohne Probleme. Zum Zimmer: Preis/Leistung ist okay, alles notwendige vorhanden; Leider war jedoch die Toilette noch dreckig vom Vorbenutzer, ebenfalls hatte es noch Essensrückstände auf dem Tisch.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kleo

Stayed 3 nights in Oct 2025
Verified

8/10 Good

sabrina

Liked: Cleanliness, communication
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort, communication
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Stefanie

Stayed 1 night in Aug 2025
Verified

4/10 Poor

Edouard

Disliked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025