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Hotel Locanda Castagnola

3.5 star property

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Photo gallery for Hotel Locanda Castagnola

Deluxe Double or Twin Room, Balcony, Courtyard View | Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds
Reception
Front of property
Comfort Double or Twin Room, Courtyard View | View from room
Family Suite | Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • Pet-friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
1 Contrada Vecchio Municipio, Lugano, TI, 6976
  • Place, Funicolare Monte Brè - Cassarate Station
    ‪11 min walk‬
  • Place, Palazzo dei Congressi
    ‪3 min drive‬
  • Place, Lake Lugano
    ‪7 min drive‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪61 min drive‬

Room options

View all photos for Comfort Double or Twin Room, Courtyard View

Comfort Double or Twin Room, Courtyard View | Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Comfort Double or Twin Room, Courtyard View

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, Balcony, Courtyard View

Deluxe Double or Twin Room, Balcony, Courtyard View | Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Deluxe Double or Twin Room, Balcony, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, Lake View

Superior Double or Twin Room, Lake View | Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Superior Double or Twin Room, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room, City View

Comfort Single Room, City View | Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Comfort Single Room, City View

  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Family Suite

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Single Bed

View all photos for Comfort Studio Suite

Comfort Studio Suite | Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Comfort Studio Suite

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Hotel Locanda Castagnola

Hotel with free breakfast, near Lake Lugano
This smoke-free hotel features a restaurant, a bar/lounge and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include concierge services and free newspapers. Housekeeping is available on request.
Hotel Locanda Castagnola offers 14 accommodations with minibars and a safe. Televisions come with smart speakers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

During your stay at Hotel Locanda Castagnola, you'll be within walking distance of Lake Lugano. Features include free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking and extended parking available for a fee
  • Services include a concierge and luggage storage
  • 14 minutes on foot from Funicolare Monte Brè - Cassarate Station and a 4-minute drive from Lake Lugano
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Hotel Locanda Castagnola also features concierge services and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 3.5-star Lugano hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Hotel Locanda Castagnola has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (surcharge)
  • Extended parking on site (CHF 10 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage

Family friendly

  • Baby toys
  • In-room cot

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • 15 private bathrooms
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart speaker

Food and drink

  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20.00 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 20 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 250 per vehicle (one-way, maximum occupancy 4)
  • Extended parking fee: CHF 10 per night
  • Pet fee: CHF 20.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Locanda Castagnola offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Locanda Castagnola Hotel
Hotel Locanda Castagnola Lugano
Hotel Locanda Castagnola Hotel Lugano

Hotel Locanda Castagnola Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 25 reviews
Rating 8 - Good. 6 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Nikhil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and good hotel. The only issue was that there was no window in our room since we were given last room on the top floor. The staff was helpful and friendly.
Stayed 1 night in Jun 2025

4/10 Poor

adriana

Disliked: Amenities, property conditions & facilities
Uncomfortable rooms with narrow twin beds, insuficient garbage space, towels, for the included breakfast if you ask an egg they charge you 5CHF/EGG without telling it in advance. The receptionist has no time to give clarifications, he gave us a local map last day. He gave us a wrong information that costed us an afternoon and useless 30 km of dangerous road.
Stayed 3 nights in May 2025

10/10 Excellent

maureen

This is a lovely property. The people are SO friendly and accommodating.
Stayed 1 night in May 2025

8/10 Good

Cindy

Stayed 2 nights in May 2025

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

What a lovely stay in Castagnola, near Lugano. We were there as a family -- 2 adults + 2 kids and we had a family suite. It was very clean and comfortable and the hotel staff was very kind and helpful! We only had one night in the area and were happy to find a quite place off the beaten path. Nice restaurant/bar and breakfast in the morning was included, which was fantastic. Access to the Olive Trail leading from Castagnola to Gandria was directly across the street -- it was gorgeous! We took the bus back and the stop is less than a block from the hotel so super convenient. Would absolutely recommend this property and stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Raymundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent specially the people in the reception and and kitchen Definitely recommend
Stayed 2 nights in Feb 2025

6/10 Okay

Michael

Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

This was the best customer service I've ever had at a hotel; the female night manager helped arrange our parking, carried most of our suitcases, and even helped us buy bus tickets - at the bus stop! While there were a few details, like too much road noise and the tv not working (could care less), the staff's friendliness and helpfulness made it a very enjoyable stay. Would stay again in heartbeat.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel est très sympathique et le restaurant très moderne. La chambre est simple mais confortable est propre.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pierre

Stayed 1 night in Mar 2025

8/10 Good

Sacha Bernard

Stayed 1 night in Feb 2025

8/10 Good

Jakob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a quick stay over in lugano

Very friendly staff, decent breakfast,
Stayed 1 night in Feb 2025

10/10 Excellent

Giada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto perfetto, accoglienza speciale da parte di tutto lo staff, pulizia eccellente, letti comodi, colazione buona e completa. Posizione strategica con panorama mozzafiato, che permette una bella passeggiata lungo lago verso il centro città. Ottima anche la cena, provatela!
Stayed 1 night in Dec 2024

10/10 Excellent

Marcello

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

A estadia foi excelente. Quarto confortável e limpo, hotel próximo ao ponto de ônibus, que é gratuito com o passe Ticino emitido pelo hotel, café da manhã gostoso e staff muito simpático e prestativo. Tudo ótimo!
Stayed 2 nights in Dec 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

SEVDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai passé un moment très agréable dans cet hôtel très sympathique avec un personnel des plus agréable hôtel se trouvant au bord du lac et légèrement à l'extérieur de la ville. Un grand merci à l'équipe de cet hôtel dont je recommande fortement
Stayed 2 nights in Sep 2024