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Protea Hotel by Marriott Lusaka

3.0 star property

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Photo gallery for Protea Hotel by Marriott Lusaka

Lobby
Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board
Outdoor banquet area
Free buffet breakfast
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Arcades Shopping and, Entertainment Complex, Lusaka, 10101
  • Place, EastPark Mall
    ‪9 min walk‬
  • Place, Mulungushi Confrence Centre
    ‪10 min walk‬
  • Place, National Assembly of Zambia
    ‪12 min walk‬
  • Airport, Lusaka (LUN-Kenneth Kaunda Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Protea Hotel by Marriott Lusaka

An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and conference space. Housekeeping is available on request.
Protea Hotel by Marriott Lusaka offers 100 air-conditioned accommodations with a safe and complimentary bottles of water. 21-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they enjoy the overall property condition at Protea Hotel by Marriott Lusaka. During your stay, you're just a quick walk from Nu Metro Arcades Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Steps from Nu Metro Arcades Mall and Pakati Sunday Market
  • Airport shuttle service available for a fee
Protea Hotel by Marriott Lusaka offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. The business-friendly Protea Hotel by Marriott Lusaka also features a garden, complimentary newspapers in the lobby, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Lusaka hotel.

Guests are served a free buffet breakfast.
Protea Hotel by Marriott Lusaka has a restaurant serving breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Protea Hotel by Marriott Lusaka

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZMW 454 per person (one-way)
  • Airport shuttle fee per child: ZMW 454 (one-way), (from 3 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets and service animals are not allowed on site.

Property is also known as

Lusaka Protea Hotel
Protea By Marriott Lusaka
Protea Lusaka
Protea Hotel by Marriott Lusaka Hotel
Protea Hotel by Marriott Lusaka Lusaka
Protea Hotel by Marriott Lusaka Hotel Lusaka

Protea Hotel by Marriott Lusaka Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 78 out of 186 reviews
Rating 8 - Good. 73 out of 186 reviews
Rating 6 - Okay. 24 out of 186 reviews
Rating 4 - Poor. 7 out of 186 reviews
Rating 2 - Terrible. 4 out of 186 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Masialeti

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and customer service
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Afra

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay
Stayed 5 nights in Nov 2023
Verified

8/10 Good

Samuel Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Mwakandipei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and excellent staff service. Breakfast was good. The hotel is in a good location.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Ruan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was pleasant
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Magdalene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Very attentive and responsive. The dining needs more options.
Stayed 6 nights in Dec 2023
Verified

8/10 Good

Ockert

Liked: Cleanliness, staff & service, property conditions & facilities
No hot water in bathroom, had to shower with cold water
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Odd B.

Personalkvalitet.

Hotellets styrke er de ansatte. Usedvanlig kundevennlig, vennlig og tilgjengelig. For meg; perfekt beliggenhet.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

NAOTAKE

Liked: Cleanliness, staff & service, amenities
1) The quality of breakfast was excellent. 2) Room is quiet, the shower, air conditioner is OK 3) the surrounding hotel is OK for the noon, but we shall attention the night. 4) My room window did not work the lock.
Stayed 4 nights in May 2022
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent. The cold water was off when I woke up because of a problem they were fixing. They fixed it and made sure everything was okay.
Stayed 1 night in Dec 2021
Verified

4/10 Poor

Yvonne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great staff. Poor rooms

Every member of staff I met was friendly, helpful and efficient. A real credit to the hotel. Sadly I will not stay here again owing to the room. There were mosquitoes in the room meaning I had an incredibly uncomfortable night with little sleep. Presumably they knew about the problem and that’s what the can of doom next to the bed was for! The aircon was barely detectable and of the supposed range of channels on my one kids program and the news were working properly. You do not expect to encounter these kinds of problems in a Marriott hotel and at the price charged
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

PH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always look forward to stay at Protea whenever we are in Lusaka. Excellent staff friendly to the kids and clean linen always
Stayed 1 night in Nov 2021
Verified

8/10 Good

Jaxon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean and friendly
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Quiet hotel, good breakfast with very good service-minded staff, the room was fine and was kept clean, good quality towels and bed linen. Meetings with colleague in the lobby at several of the floors with the possibility of having coffee/tea brought from the restaurant. The Protea Hotel next door had a great top-roof restaurant.
Stayed 8 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Everything went well.
Stayed 4 nights in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well priced. Excellent location near good shopping and restaurants
Stayed 1 night in May 2021
Verified

10/10 Excellent

simo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and quality hotel

Good location next to eastpark mall. Hotel has nice rooftop bar where you can relax. Good breakfast and coffee was also quality coffee in breakfast
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were modern and spacious, Wi-Fi was good throughout the day and the breakfast buffet was excellent with ample variety. All staff I encountered were very attentive, polite, kind and went out of their way to ensure guests had an excellent experience. The hotel is currently undergoing renovations with construction happening during day time hours. This did not adversely affect the week I spent at the hotel. Once the renovations are complete, I anticipate the hotel will be even better.
Stayed 6 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay. The staff is superb. Friendly. Personal attention. Showered us with romantic rose petals, candy, and wine for our wedding! Wonderful service at the breakfast buffet. Very clean rooms with plenty of parking water! Only complaints: room service is a little slow and the Internet isn’t very good.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and helpful. Service was excellent and staff will do extra just to help Very comfortable king size bed. For 3* it felt like 4*
Stayed 6 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful. The breakfast that was included with the room was delicious and they had a variety of options. The hotel is walking distance from East Park Mall where you can find grocery stores and restaurants & bars. There is even an airport shuttle available at the hotel, and another reasonably priced airport shuttle at East Park Mall.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Great staff

Kind and friendly staff. Room immaculately clean and convenient location. When you look closely some things look a little tired and for a generic hotel I think it’s a little overpriced. I didn’t like the fact that for the in-room tea and coffee making facilities there was a plastic straw instead of a spoon! Overall nice enough hotel with great staff so for the right price I would definitely use again
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have spent 1 week on Feb and 3 nights this time in this hotel, I feel very comfortable in my stay all the time. Specially, housekeepers are very friendly, polite and very kind, they made me intend to stay this hotel every time. Thanks for provided very nice hospitality.
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Very kind and helpful staff, congratulations to all the team. The property is a bit old and need renovations on some parts of the building.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel ok, but

Nice Hotel But to expensive for the stay.
Stayed 1 night in Nov 2018