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Thistle Express London Luton

3.0 star property

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Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains
Exterior
Lobby
Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
The Mall, Library Road, Luton, England, LU1 2TR
  • Luton Mall
    ‪1 min walk‬
  • University of Bedfordshire
    ‪6 min walk‬
  • Kenilworth Road Stadium
    ‪14 min walk‬
  • London (LTN-Luton)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(22 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(64 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Express Single Room

Express Single Room | In-room safe, desk, laptop workspace, blackout curtains

Express Single Room

8.2 out of 10
Very good
(50 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains

Family Room, Multiple Beds

8.0 out of 10
Very good
(13 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Family Room

  • Sleeps 3

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

Standard King Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Similar properties

Exterior

ibis London Luton Airport

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very good, 1,023 reviews
The price is CHF 73
includes taxes & fees
5 Oct - 6 Oct
ibis London Luton Airport

About this property

Thistle Express London Luton

Hotel in Luton with a 24-hour front desk
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance.
Thistle Express London Luton offers 152 accommodations with a safe and a hairdryer. 40-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Thistle Express London Luton's central location. During your stay, you're just a quick walk from Luton Mall. Features include free WiFi in public areas, plus breakfast (surcharge) and self-parking (surcharge).
  • Free WiFi
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Luton Mall and Cineworld Luton
As a guest of Thistle Express London Luton, you'll find multilingual staff, coffee/tea in common area, and a front desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 10 per day)
  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 6.50 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 6.50 per person
  • Uncovered self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 483 out of 1191 reviews
Rating 8 - Good. 357 out of 1191 reviews
Rating 6 - Okay. 184 out of 1191 reviews
Rating 4 - Poor. 69 out of 1191 reviews
Rating 2 - Terrible. 98 out of 1191 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Donna

Stayed 1 night in Jun 2025

4/10 Poor

Lee

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very basic hotel. The bar is a few bottles in a fridge. The King room was extremely basic and no facilities at all. Breakfast was farcical... no eggs, no juice glasses, no forks and no plates! Had to ask a very reluctant member of staff 5 times! Very intimidating people hanging around the foyet. There are much nicer and better value places nearby.
Stayed 1 night in Jun 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, one night stay, free tea and coffee in the foyer but I would rather have a kettle in my room. Proper human check in.
Stayed 1 night in May 2025

2/10 Terrible

Jamie

Disliked: Amenities
Stayed 1 night in May 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

alois

Stayed 1 night in May 2025

2/10 Terrible

Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Woken up from 630 to 930 befor i went out to see whats banging ....was the cleaners told reception they didnt give a toss just kept offering me useless things They should have offered half my cash back at least but ill charge back from bank for full amount as staff defo wont help the lady argued with me the man made the confo circle till i walked off. So a completely crap start to my day with them and no sleep ....
Stayed 1 night in Jun 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and reasonably priced

The room was comfortable but is a bit tired and needs redecorating. The room was dusty.
Stayed 1 night in May 2025

6/10 Okay

Will

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Lewis

Stayed 1 night in May 2025

2/10 Terrible

Rita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Katrina, Chester

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy, and parking is limited. But staff are warm and welcoming, hotel is clean and breakfast buffet was lovely!
Stayed 1 night in May 2025

8/10 Good

Mudiame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. Customary high standard at affordable price. Breakfast gets monotonous over a long stay. The egg should be varied.
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, central location.
Stayed 1 night in May 2025

8/10 Good

Glenn

Stayed 1 night in May 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and comfortable

We only stayed for one night. We were checking in after midnight so it was very important that reception was open late/24h. Because it was a busy weekend we got upgraded to a king size room for free. The bed was comfortable and we slept well. We didn't use the shower so we can't comment on that. Breakfast was for free but I'm not sure if it was part of the upgrade as it said it wasn't included in our original booking. Breakfast was good; they had a small choice of cooked breakfast and some toast, cereal and sweet pastries. You can help yourself to hot drinks from the machine 24h for free. We were able to park for free on the road just outside the hotel, which is free between Sat 6pm and Mon 8/9am
Stayed 1 night in May 2025

6/10 Okay

Paula

Staff were helpful
Stayed 1 night in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

khadim, leeds

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff makes up for the area as there are lots of unsavourary characters.
Stayed 1 night in May 2025

6/10 Okay

Jonathan

Liked: Staff & service
Disliked: Cleanliness

Blocked Drains

Stayed 1 night in May 2025

8/10 Good

Glenn

Liked: Cleanliness, property conditions & facilities
Older hotel which has been upgraded. Excellent breakfast and free coffee available
Stayed 1 night in May 2025

4/10 Poor

Alison

Disliked: Staff & service, property conditions & facilities
The room was very hot and Sue on wasn’t working. Had to have window open which made it noisy. Bed uncomfortable and bathroom very small. Very small car park. Had to use public car park bottom of ramp. Hotel very basic Very badly sign posted and difficult to find. Won’t be using again
Stayed 2 nights in May 2025

8/10 Good

Brian

Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stop in Luton

Just needed a room for the night as visiting friends. Near the train station so ideal
Stayed 1 night in May 2025