Dated and a little tired but staff were very friendly and helpful. Breakfast was amazing. Food was very good but eat it in the Ugly Duckling restaurant adjoining.
The staff could not have been more accommodating. The food was excellent. The room had only just been decorated and was spotless. The only thing we would have liked was a shelf above the wash basin as there was nowhere to put toiletries and a desk or chest of drawers in the room to put things on. It could be they had not got round to this yet Otherwise it was perfect