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Peaks of Otter Lodge

3.0 star property

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Photo gallery for Peaks of Otter Lodge

Bar (on property)
Premium bedding, free WiFi, bed sheets, alarm clocks
Lobby
Lake
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
85554 Blue Ridge Pkwy, Bedford, VA, 24523
  • Place, Peaks of Otter Visitor Center
    ‪6 min walk‬
  • Place, Smith Mountain Lake
    ‪37 min drive‬
  • Place, Liberty University
    ‪40 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪40 min drive‬

Room options

Deluxe Room, 1 King Bed

7.2 out of 10
Good
(16 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

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About this property

Peaks of Otter Lodge

Lodge in Bedford with restaurant and bar/lounge
This smoke-free lodge features a restaurant, a bar/lounge and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and wedding services are on-site. Housekeeping is available on request.
Peaks of Otter Lodge offers 63 air-conditioned accommodations, with coffee/tea makers. Beds feature premium bedding. Cable televisions are provided.

Bathrooms include a combined bath/shower unit. This Bedford lodge provides complimentary wireless Internet access. Housekeeping is offered on request and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Peaks of Otter Lodge. During your stay, you're just a quick walk from Jefferson National Forest. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Peaks of Otter
  • Buffet breakfast served daily for a fee
  • Amenities include a meeting room, convenience store and a gift shop
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Jefferson National Forest and 8 minutes on foot from Peaks of Otter Visitor Center
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Peaks of Otter Lodge. Self parking is free.

This 3-star Bedford lodge is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Peaks of Otter – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: USD 14.99 for adults and USD 9.99 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Peaks of Otter

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Built in 1964
  • Local artist showcase
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 5 November and 26 April.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14.99 for adults and from USD 9.99 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Peaks Otter Lodge Bedford
Peaks Otter Lodge
Peaks Otter Bedford
Peaks of Otter Lodge Lodge
Peaks of Otter Lodge Bedford
Peaks of Otter Lodge Lodge Bedford

Peaks of Otter Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Mitchell, Tallahassee

Liked: Cleanliness, staff & service, property conditions & facilities
Wait staff at the restaurant were very good. Reva is a sweetheart and does an excellent job. Overall cleanliness at the lodge was good. One minor issue when we first checked in. There does need to be more coordination between the on site staff and the company running the location. It sounded like the front staff did not have the answers for many questions from the people staying. We love the site and have been staying there most years after spending our honeymoon there 51 years ago. We were joined this year by friends from Texas and they loved it.
Stayed 4 nights in Oct 2025

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, amenities
Staff was very nice, room simple but clean. Beautiful setting
Stayed 1 night in Oct 2025

8/10 Good

Constance D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaks of Otter Lodge was very busy. But that was to be expected given it was peak leaf season. The accommodations were comfortable and clean. The view of the lake was amazing. We dined in the bar. As season closing was coming up shortly, it seemed they were a little short staffed for the number of clients even in midweek. I think the weekends will be packed. The food was absolutely amazing though, so well worth any wait. It was also convenient, being right on the Blue Ridge Parkway.
Stayed 1 night in Oct 2025

4/10 Poor

Jamie

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Our stay was less than satisfactory. The room smelled old and musty. There were multiple flies in the room when we checked in . There was one hand towel on the bed and it was damp. There were only tea and decaf coffee keurig cups.  We did go to the front desk and were given 2 clean, dry hand towels as well as some caffeinated keurig cups. The restaurant was understaffed. The first day we waited 10 minute before a host even came to the host stand. Then had an hour wait to be seated. The waitress at lunch was wonderful though. Although the skillet cookie and berry crisp were both out of stock. We were told they’d be back for dinner, but they were both out AGAIN. For dinner we ordered out to take back to our room as the wait was 60-90 minutes. The food was cold and although we ordered ice cream with our chocolate torte, neither of us received the ice cream. Breakfast was ok - Holly kept forgetting things (honey for tea, more hot water and coffee). This is all for a one night stay. The property was beautiful but the price was overpriced. 
Stayed 1 night in Oct 2025

10/10 Excellent

Barry

Stayed 1 night in Oct 2025

2/10 Terrible

S Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived for check-in ontime. After waiting for at least 30 minutes we were given keys to a room that was not cleaned after the prior guests left. I went back to wait in line, about 20 minutes, to ask for a clean room. While waiting for assistance I noticed the other guests waiting for clean rooms, and they had been waiting 4 hours for their room to be cleaned. I was given new keys to a "clean" room. The door to that room was locked with a deadbolt so I could not get in. At this point the front desk clerk offered several folks refunds so I decided to get my reservation refunded. I did not get the full refund and asked the front desk clerk why. She indicated to me that her supervisor had access to the full charges and she did not have that access herself. Her supervisor left her alone to manage the front desk. She promised me she would tell her manager my phone number and email to contact me to discuss a full refund. I have waited 5 days, no contact. Very upset and frustrated with this hotel. I recommend going to the Blue Ridge Mountains but stay in a town nearby not this hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Lumi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Did not have breakfast at the property The room was clean. Front office staff was very slow and inexperienced
Stayed 2 nights in Oct 2025

2/10 Terrible

ximena

Stayed 1 night in Oct 2025

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view of the lake from our room.
Stayed 1 night in Oct 2025

10/10 Excellent

DANNY

Travelled with pets
Liked: Cleanliness, amenities
Fabulous
Stayed 1 night in Oct 2025

8/10 Good

Katherine

Stayed 1 night in Oct 2025

10/10 Excellent

Yuhui, Beijing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly. Check in is smooth. The hotel's environment is very beautiful, and you can see the beautiful lake and Mountain from the room window. Room space is enough. Dinner is very good. Big parking area.
Stayed 1 night in Oct 2025

8/10 Good

Queen

Stayed 1 night in Sep 2025

10/10 Excellent

Karen, Monrovia

Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location. This isn't a five-star hotel - think camping lodge from the 50s. They've added wifi and TVs in the past few years, but you can still escape modern life if you want to.
Stayed 2 nights in Oct 2025

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was ok. Breakfast was not. Only breakfast option was buffet. $20 for buffet with coffee. I tried the pancakes, biscuits and sausage gravey, potatos and eggs - all cold.
Stayed 1 night in Oct 2025

8/10 Good

Charles

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The dining and food service were excellent. All meals and the wait staff were wonderful and made us feel at home. -Our room was not cleaned of pet hair on the floors before or during our stay. This concerned us since we mentioned is to the front desk after we checked in and nothing was done about the issue. Otherwise, it was a wonderful stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
it was all very nice
Stayed 2 nights in Aug 2025

4/10 Poor

Donna

Travelled with family
Disliked: Amenities, property conditions & facilities
Room was severely outdated. Television did not work. Food was not good, didn’t stay for breakfast. Just wanted to get out of there. I wanted to have a special evening with my 88 year old aunt, but that didn’t happen. Very disappointed
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somewhat rustic, long haul to room with stairs. Great ambience!
Stayed 2 nights in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service
Really enjoyed our stay. Only complaint was the room had a musty smell. Will definitely go back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Stayed 1 night in Oct 2025

6/10 Okay

ying

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service
It's an old lodge doing the best it can with the infrastructure... Also there is absolutely no accessibility access except in the main lodge building which does have an elevator.
Stayed 1 night in Sep 2025

6/10 Okay

Ray

Beautiful area but lodge is OLD and overpriced. This is more like a camp out. I wish they could get federal funding to restore buildings. The restaurant buffet was also a disappointment
Stayed 1 night in Sep 2025

2/10 Terrible

Lynda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the worst lodging experience I have ever experienced. Discovered upon arriving at the room that they had put us in a Pet Friendly room. I did not ask for a Pet Friendly room because I don’t have a pet, and more importantly because I all allergic to pet dander. When I returned to the front desk to ask about it, it was clear that they knew all along they were placing us in the wrong room. The desk clerk said, “yes, sorry but we can’t move you tonight.” There were no more than 20 cars in the parking lot! This lodge is on the Blue Ridge Parkway, in a very remote location in the mountains of VA. There are no restaurants on the parkway or nearby. We had traveled all day and were starving. Really looking forward to a nice relaxing dinner. We went into the restaurant at the lodge at 8:00. Every website or printed material about the restaurant stated they were open until 9. While waiting to be seated a server said, “we close at 8 on Sunday.” The posted hours said 9, the website said 9, the pamphlets and flyers said 9. The clerk said, “yeah, they should really change that on the website.” We were on top of a mountain with nothing around us at 8:30 on a Sunday night. We had not eaten since 7:00 am and there were no other options. Worse, we checked in at the front desk directly across from the restaurant at 7;00. The desk clerk never said a word about the restaurant closing at 8, And..,,, the coffee bar had no creamer or sugar, the room stayed too warm and stuffy all night
Stayed 1 night in Sep 2025