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Lusso

2.5 star property

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Photo gallery for Lusso

Lobby
Exterior
Standard Studio | Blackout curtains, soundproofing, iron/ironing board, free WiFi
Shower, towels
Penthouse 1-Bedroom Apartment | Living area | Flat-screen TV

Reviews

4.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Gym
  • Housekeeping

Explore the area

View in a map
Churchill Way, Macclesfield, England, SK11 6AB
  • Place, Silk Museum
    ‪5 min walk‬
  • Place, West Park Museum
    ‪11 min walk‬
  • Place, Moss Rose
    ‪2 min drive‬
  • Airport, Manchester (MAN)
    ‪30 min drive‬

Room options

View all photos for Standard Studio

Standard Studio | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Standard Studio

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio (Penthouse)

Studio (Penthouse) | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Studio (Penthouse)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Penthouse 1-Bedroom Apartment

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Penthouse 1-Bedroom Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Front of property
Hollin House Hotel
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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
3.7 out of 5, Good, 720 reviews
The price is CHF 67
includes taxes & fees
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About this property

Lusso

This smoke-free apartment building features a fitness centre, laundry facilities and free Wi-Fi in public areas. Each apartment features free WiFi, a coffee/tea maker and a flat-screen TV. Amenities also include a shower and an iron/ironing board.
Lusso offers 81 accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the apartment include a fitness centre.
During your stay at Lusso, you'll be within walking distance of West Park Museum. Enjoy features like free WiFi in public areas, plus a gym and laundry facilities. This budget apartment building has 81 apartments. Each apartment offers free WiFi and a flat-screen TV.
  • Each apartment offers a flat-screen TV, a coffee maker and a shower
  • Free WiFi
  • Amenities include laundry facilities
  • On-site recreation includes a gym
  • 13 minutes on foot from West Park Museum and a 5-minute drive from Macclesfield Leisure Centre
Lusso offers its guests a fitness centre and laundry facilities. WiFi is free in public spaces.

This Macclesfield apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 5 per day)

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

Bedrooms

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Mobile key entry

Location highlights

  • In the city centre

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 81 units
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25 per person, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 5.00 per day(33 ft away; open 24 hours)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 7:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Lusso Apartment
Lusso Macclesfield
Lusso Apartment Macclesfield

Lusso Reviews

Reviews

4.6
Rating 10 - Excellent. 0 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 3 out of 8 reviews

4.8/10

Cleanliness

4.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Robert

Disliked: Cleanliness, room comfort, communication

Terrible. Avoid at all costs.

Turned up to the hotel to be told we didn’t have a booking. Zero empathy or customer service. I had driven 3 hours and myself and my 1 year old had no place to stay and hotels.com weren’t able to relocate us so had to drive home.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort, communication

Fine for a nights stay

Reception was off when we arrived and asked the cleaner to let us in, we’re then told we hadn’t paid even though I showed my bank account - after a while we were let in however I called by the receptionist to say my payment still hasn’t gone through of which I diverted him back to Hotel.com for assistance. The cleanliness was so so the sick had bits in it and the hot water wasn’t very hot. Unfortunately it doesn’t come with the basis necessities such as shower gel or hairdryer, but if you just needs somewhere to sleep for the night it’s fine.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Samaria

Disliked: Cleanliness
The room was dirty. The linen was dirty too. Im a night nurse i sleep during the day. Few minutes after s went to sleep the first day i checked in, someone came to my room and asked me to checkout. I told her i have just check in and i will be here for two more days. She went out to get me a key. They key was not working. went out again. Came bavk again to bring the key afteri had slept. She really disturbed me thst i hsd a problem to go bsck to sleep.
Stayed 2 nights in Apr 2023
Verified

2/10 Terrible

Sally

Disliked: Amenities, property conditions & facilities, communication
Avoid if possible. We arrived and nobody was on reception so we tried the telephone number left on the desk. I even had trouble with this but eventually my friend connected only to be told by the manager of the property, Victoria, that we didn’t have a reservation and that there had been a customer cancellation (?!) They had no apartments available, couldn’t help. We had to drive home. We never got to see what it was like inside but there were a lot of comings and goings in reception of residents, none of whom spoke any English, so we couldn’t ask any of them for guidance as to what to do either and a whole pile of Amazon parcels left on the reception desk. The location is its only asset, as it is right in the heart of Macclesfield and close to the shops and Gawsworth Hall.
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Mark

Disliked: Cleanliness, communication

Lusso - Dirty, Run Down & Bad Smells

It started off poor with the communication just not taking place. I had to phone a mobile phone multiple times prior to getting a response. I then was charged twice and still chasing payment. For a new building it is dirty and already in poor state of repair. The building smells of old curry the whole time even in the rooms. We had a penthouse, but basically a top floor room with nothing you would call special. Paid 180.00 for a standard room, with kitchen and dining area. The shower had no shower gel or soap for the sink, we ended up using the washing up liquid from the kitchen. This is very poor value for money and would never stay again
Damaged Bed
Stains and Damaged Furniture
Windows need a wash
Filthy Dirty
Stayed 1 night in Jul 2022
Verified

8/10 Good

faye

Liked: Cleanliness, room comfort

Nice modern flat, admin needs improving

Good points- room great airy and bed comfy sheets and towels good quality. Shower nice and powerful. Had great tv with netflix too. Location close to town. Areas for improvement- arrival not great, arrived within checkin time suggested but couldnt get in had to ring mobile number noone answered. Finally got hold of someone but took then 11 min to arrive. Also info about stay lacking, should have welcome pack stating facilities etc even how to check out, had to keep ringing or texting the info number for help. Tip - text got instant reply, when ringing no answer. No info on parking, but public carpark opposite which was free after 6 or on sunday fyi. Room got hot but opening window was noisy for traffic, suggest maybe a sheet option as well as duvet in summer as well as fan for future summer guests I would stay here again now i understand how things work. We didnt use the kitchen but nothing to clean dishes with so bring that with u if using it. Tesco metro next door.
Stayed 2 nights in Aug 2021
Verified

4/10 Poor

Janet

Disliked: Communication

Avoid

The place itself was adequate. It is in a good location for town. There is no Reception, it is an apartment building with self check in. The door mechanism was broken so didn’t need the code anyway. As the project isn’t quite finished there was some snagging here and there. Communication is via WhatsApp. No-one answers. Not once. There is supposed to be a £25 refundable fee, instead of taking £25, they took the cost of the stay again, when I had already paid via Hotels.com. I have rung them, WhatsApp’d and contacted them on Facebook. No response at all. Terrible. Do not give Lusso your card details.
Stayed 2 nights in Apr 2022
Verified

4/10 Poor

Kaye

Stayed 1 night in May 2022