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Rockrivers Machu Picchu

3.0 star property
VIP Access

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Photo gallery for Rockrivers Machu Picchu

Superior Double Room, Mountain View | Desk, iron/ironing board, free WiFi
Reception
Panoramic Double or Twin Room | Desk, iron/ironing board, free WiFi
Bathroom
City view from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View in a map
503 Imperio de los Incas, Machu Picchu, Cuzco, 08681
  • Place, Historic Sanctuary of Machu Picchu
    ‪1 min walk‬
  • Place, Manco Capac Square
    ‪1 min walk‬
  • Place, Aguas Calientes Hot Springs
    ‪12 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, iron/ironing board, free WiFi

Standard Double or Twin Room

7.0 out of 10
Good
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Mountain View

Desk, iron/ironing board, free WiFi

Superior Double Room, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Panoramic Double or Twin Room

Desk, iron/ironing board, free WiFi

Panoramic Double or Twin Room

  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

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About this property

Rockrivers Machu Picchu

Along with 2 restaurants, this smoke-free hotel has a full-service spa and a bar/lounge. Buffet breakfast is free. Other amenities include a coffee shop/cafe, concierge services and dry cleaning. Change of towels is available on request
Rockrivers Machu Picchu offers 12 accommodations. This Machu Picchu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, computer monitors and printers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and Swedish massages. The spa is open daily.
During your stay at Rockrivers Machu Picchu, you're just a quick walk from Aguas Calientes Hot Springs. Enjoy features like free breakfast, plus 2 restaurants and a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Indulge with Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Historic Sanctuary of Machu Picchu and 9 minutes on foot from Aguas Calientes Hot Springs
Rockrivers Machu Picchu offers its guests a full-service spa. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

Rockrivers Machu Picchu also features tour/ticket assistance, concierge services, and dry cleaning/laundry services.

This 3-star Machu Picchu hotel is smoke free.

Guests are served a free buffet breakfast daily from 5:00 AM to 8:00 AM.
Rockrivers Machu Picchu has 2 restaurants on site.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 8:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Hosted evening meal available daily for a fee of PEN 75

Things to do

  • Full-service spa
  • Winery release events

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Full-service spa

  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom

Food and drink

  • Champagne service
  • Meal delivery service

More

  • Computer monitor
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Printer

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 11:00 PM

Express check-in available

Check-out

Check-out before 9:00 AM

Special check-in instructions

The property charges 5 per cent for credit card payments

The front desk is open daily from 6:00 AM - 11:30 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: PEN 75
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 6:00 AM - 11:30 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20611333898

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Rock Rivers B B

Imperio de los Incas 503

Rockrivers Machu Picchu Hotel

Rockrivers Machu Picchu Peru B B

Rockrivers Machu Picchu Machu Picchu

Rockrivers Machu Picchu Hotel Machu Picchu

Rockrivers Machu Picchu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 72 reviews
Rating 8 - Good. 14 out of 72 reviews
Rating 6 - Okay. 10 out of 72 reviews
Rating 4 - Poor. 2 out of 72 reviews
Rating 2 - Terrible. 3 out of 72 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Naya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was excellent, probably the best experience I've had at a hotel. The staff are so attentive! I would stay here again.
Stayed 3 nights in Feb 2026

10/10 Excellent

Gale, Marana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice with a king sized bed that was very comfortable.
Stayed 1 night in Oct 2025

2/10 Terrible

Amale

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garbage room - too loud with engine sound constantly, no windows, like being in a bunker. We asked to change room, unhelpful woman at reception said no. So we had to find another hotel at 7pm and pay for the other place too. Stay away
Stayed 2 nights in Oct 2025

6/10 Okay

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Mountain views are nice. The train tracks are right behind the building and the trains can be very loud! The breakfast options are very limited and they only gave 2 eggs per guest. It was mostly fruit and bread. I went to pick up my bags at 9:30am and no one was at the front desk.
Stayed 1 night in Sep 2025

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Staff & service

Not for us

It was ok, I wouldn’t recommend it but it did the job. Room is small, request for bed requirement (double bed) was ignored and twin beds provided. Noisy with people talking loudly outside door at night. More a hostel than a hotel.
Stayed 2 nights in Sep 2025

8/10 Good

William

Stayed 1 night in Sep 2025

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Very friendly and helpful staff, also happens to be right above one of the best restaurants in town. Very nice and easily walkable to anything needed in town
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Debra, Largo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and even better water pressure! Room was comfortable and clean. It was great to have a hot shower.
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and good wifi
Stayed 1 night in Aug 2025

8/10 Good

GLORIA

Travelled with partner
Liked: Staff & service, amenities
Service exceptional but water was little bit cold
Stayed 1 night in Jul 2025

6/10 Okay

adriana

Travelled with group
Liked: Cleanliness
The place was ok very early to get out 9am and The breakfast was good Room clean but small was ok for short time
Stayed 1 night in Jul 2025

6/10 Okay

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stuff
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es muy limpio, tiene una excelente ubicación y el personal es muy atento.
Stayed 1 night in May 2025

10/10 Excellent

Richard L

Stayed 1 night in Jun 2025

10/10 Excellent

Alyssa

Stayed 2 nights in Jun 2025

6/10 Okay

Angie

Travelled with family
Liked: Cleanliness, property conditions & facilities
It is important to know that this hotel room is very small and is right above the noisy street as well as the noisy restaurant. The employees were very loud watching television. Not a great place to try and rest before a tour that starts very early.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Stayed 2 nights in May 2025

8/10 Good

Kaitlin

Stayed 1 night in May 2025

8/10 Good

Febria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jazmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would absolutely recommend the Rock Rivers hotel for your stay in Aguas Calientes. Sonia and Chacon were so helpful and kind. The rooms are perfect for a 1-2 night stay and the hotel is steps away from the bus that takes you to Machu Picchu. The breakfast is delicious and I can't say enough good things!
Stayed 1 night in Apr 2025

4/10 Poor

Steven

Stayed 1 night in Apr 2025

10/10 Excellent

Sharla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff. Very accommodating. Ponchos is a great restaurant.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle, Yucaipa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025