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NaturaLodge Machu Picchu

3.0 star property

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Photo gallery for NaturaLodge Machu Picchu

Flat-screen TV, Netflix, streaming services
Elite Double Room | Desk, free WiFi, bed sheets
Reception
Elite Double Room | Bathroom | Towels, soap, shampoo, toilet paper
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Free WiFi

Explore the area

View in a map
Pasaje Huáscar, Machu Picchu, 08681
  • Place, Aguas Calientes Hot Springs
    ‪11 min walk‬
  • Place, Huayna Picchu
  • Place, Temple of the Condor
    ‪11 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Desk, free WiFi, bed sheets

Classic Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, free WiFi, bed sheets

Deluxe Double Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Double Room

Elite Double Room | Desk, free WiFi, bed sheets

Elite Double Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room | Desk, free WiFi, bed sheets

Family Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

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  • Free WiFi
  • Restaurant
  • Housekeeping
4.4 out of 5, Excellent, 47 reviews
The price is CHF 44
7 Nov - 8 Nov
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About this property

NaturaLodge Machu Picchu

Hotel with free breakfast, a short walk to Aguas Calientes Hot Springs
Dry cleaning, express check-out and tour/ticket assistance are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Housekeeping is available on request.
NaturaLodge Machu Picchu offers 11 accommodations. 43-inch flat-screen televisions come with Netflix. This Machu Picchu hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on request.
During your stay at NaturaLodge Machu Picchu, you're just a quick walk from Aguas Calientes Hot Springs. Enjoy features like free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include dry cleaning/laundry and tour or ticket assistance
  • Steps from Historic Sanctuary of Machu Picchu and Manco Capac Square
Free breakfast is served daily. WiFi is free in public spaces. NaturaLodge Machu Picchu also features tour/ticket assistance, dry cleaning/laundry services, and express check-out.

This 3-star Machu Picchu hotel is smoke free.

Guests are served a free continental breakfast daily from 5:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Conveniences

  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • 60 steps to reach entrance
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV
  • Netflix
  • Streaming services

More

  • Desk

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily until 11:00 PM.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

NaturaLodge
NaturaLodge Machu Picchu Hotel
NaturaLodge Machu Picchu Machu Picchu
NaturaLodge Machu Picchu Hotel Machu Picchu

NaturaLodge Machu Picchu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 46 out of 66 reviews
Rating 8 - Good. 8 out of 66 reviews
Rating 6 - Okay. 4 out of 66 reviews
Rating 4 - Poor. 5 out of 66 reviews
Rating 2 - Terrible. 3 out of 66 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

pravin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Hannah

Property is unresponsive
Stayed 2 nights in May 2025

10/10 Excellent

Elena

Liked: Cleanliness, property conditions & facilities
Ggg
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Stayed 2 nights in Jun 2025

10/10 Excellent

Aristides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naturallodge Hotel Cusco

Very friendly staffs. They were very willing to assist you in anyway they can including help with booking attractions, places to eat and more. The room was spacious and clean. I totally recommend it.
Stayed 1 night in Jun 2025

10/10 Excellent

Yadira

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The family who runs the hotel were very accommodating and went above and beyond to help us with laundry, early breakfast and just general questions. There was hot water which was a plus :). They also have a rooftop that overlooks the plaza, would recommend to anyone.
Stayed 2 nights in Jun 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the hotel was right off the main plaza, and the host was very helpful with my questions and in offering recommendations for my time here
Stayed 2 nights in Jun 2025

10/10 Excellent

Naylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing & very helpful during our stay! Room was clean, and had hot water for an amazing shower after a long day. We would like to thank them for all of their accommodations. We can't wait to come back again in the future! - Makana & Grecia
Stayed 1 night in May 2025

4/10 Poor

Madison

Upon check in a man escorted me to a different hotel and was really shady about his explanation. The new hotel staff informed me that he had called them to book me a room when I arrived at the property. I felt very uncomfortable.
Stayed 1 night in May 2025

8/10 Good

Yan

Travelled with partner
Liked: Cleanliness, staff & service
The property is OK but some of the room amenities need some tuning or fixing for example, our bathroom sink faucet was loose and wobbling, the soap dispenser in the shower was empty and things in general looked like a refresh was needed. That being said, looking at the other buildings around here in Aguas Caliente, this could be the norm and standard, so can't say... Otherwise the room was clean and functional and there were no bugs whatsoever so that was the most critical aspect for us. Couple other things to consider: 60+ steps to climb up to the lobby of the property, there's a lot of humidity in the room because the property is near the forest, there can be some noise on some nights because of partying in town, but this was an issue for us only one night out of the two we stayed there and last thing is that the lobby front desk attendence is hit or miss, there isn't anyone there very often... That being said, all in all the staff is attentive and very helpful and we'd still recommend this property.. We were overall happy with this booking.
Stayed 2 nights in May 2025

2/10 Terrible

Yohann Mikiel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They sent us a message to pick us up at the train station but after answering their questions to confirm the train time, no one replied. We went there ourselves because it’s not too far but if you have big luggage there are steep stairs to climb. When we got there, the receptionist just said “I saw your message”. After checking in, she accompanied us to our room, got in with her shoes and walked around making it dirty. We arrived late at night and had to wake up early in the morning. So we mostly wanted a shower and sleep but then the water was super cold. We mentioned that to the receptionist who called the manager Guido who told us for him it is warm. He went ahead multiple times in his boiler room maybe to fix it but it did not end up working for us. After insisting a lot with him, we gave up and just showered with the cold water. Everytime guido and the receptionist would come check the water in the bathroom they would also walk around in the bathroom with their shoes making it dirty because there was water everywhere. The bathroom smelled bad on top of it. The toilet paper was outside the bathroom, go figure out. Overall, this was probably the worst experience we had in Peru. Compared to other similarly rated hotel, this one was terrible at best.
Stayed 1 night in May 2025

4/10 Poor

douglas

Disliked: Cleanliness, staff & service, property conditions & facilities
No one was there to meet us when we arrived at the train station even though I emailed three times we had no hot water for a day and a half. The manager seemed a bit overwhelmed though he was a nice enough guy breakfast had a nice view. bathrooms could be cleaner. The best thing about the property was how close it was to restaurants.
Stayed 3 nights in May 2025

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great experience. The staff was great. The hotel is managed by the owner and she was very accommodating. She even offer to keep our luggage in storage after checkout
Stayed 1 night in May 2025

8/10 Good

Gloria

Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Umad

Liked: Cleanliness, staff & service, property conditions & facilities
The hosts were extremely friendly and hospitable!
Stayed 1 night in Apr 2025

10/10 Excellent

Beau

Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
They have HOT shower, clean beds, good wifi, and it’s right next to the main square and the ticket center for Machu Picchu
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Stayed 1 night in Mar 2025

10/10 Excellent

Ruby, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I mean wow - the area was amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Randolph

Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
private bathrooms, hot water and very clean rooms. They provide breakfast and everyone is really nice, and wants to help, they will evem dend someone to the station to help you with your bags and gind the hotel.
Stayed 1 night in Oct 2024