My room was not clean and never got clean for the 4 days that I stayed. The room had bugs in it and we booked a room off the water and was told that they donât even have rooms off the water. The room overall was nasty and had to be cleaned by me because I brought my own cleaning supplies.
When we booked on Hotels.com, the room looked nice and clean but when we went there it was a completely different experience. The bathroom floor was damp, did not have enough towels and all the bathroom fixtures were old. The hallway leading to the room had a damp smell. The beds were old and my kid even found some sand on the bed. The only compliment I can give is that the room had a beautiful view of Lake Huron but that did not make up for the other deficiencies. One other thing - we were troubled by a lot of bugs, we thought they were mosquitoes but they were water bugs. This looked more like a cheap motel rather than a hotel.
i loved talking to trish in the lobby everyday! she's such a positive and happy person to encounter each and every day. wish the pool and the ice machine had been working. things happen and it didn't deter from the great time i had.
We loved that we were on the shores of Lake Huron. The view was lovely and we were able to catch a sunrise that was beautiful.
The hotel seems to be under new ownership and rooms are being renovated. When we arrived we were told that the pool/water park had been damaged in a recent ice storm. We were glad we didn't have any children with us that would have been disappointed. Also, the ice machines weren't working but we were told we could use the ice machines next door (at a different hotel). We stayed two nights but there was no housekeeping services. A little TLC would have removed some of the sand that was on the plank floors.