Booked this hotel twice for my momâs stay in Madinah and the staff were absolutely amazing and respectful. The rooms were clean and organized. There was a gentleman who worked the night shift who treated my mom with tremendous care and I want to thank him for his hospitality! Thank you :)
The person who checks you in tells for no reason and is extremely rude and makes the whole stay inconvenient rooms were filthy. Simone from the west would be disturbed by this
The room it was horrible durty no soap no towel
I ask the reception gave me soap and he said im going to give you towel later he never did the room it was very durty the bed is durty the shower cold water no cups for drink no sink in the bathroom no paper tissue never again to book with this hotel
Absolutely rubbish, do not waste your money on this hotel. Smell of gasoline in the elevator and the power kept going off in the elevator. Save your money and go elsewhere