See all properties

Best Western Plus InnTowner Madison

Property class: 3

Choose dates to view prices

Photo gallery for Best Western Plus InnTowner Madison

Free daily buffet breakfast
Indoor pool
Lobby
Exterior
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
2424 University Avenue, Madison, WI, 53726
  • Place, University of Wisconsin-Madison
    ‪13 min walk‬
  • Place, Camp Randall Stadium
    ‪15 min walk‬
  • Place, University of Wisconsin Hospital and Clinics
    ‪16 min walk‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(100 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave (Cozy Room)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Double Beds, Refrigerator & Microwave (Cozy Room)

9.0 out of 10
Wonderful
(14 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(66 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

8.8 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Fireplace (Separate Living Room)

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Fireplace (Separate Living Room)

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non Smoking, Seplrm, Fireplace, Micrfg, Wifi

  • Sleeps 2

1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Corner King Room with Sofabed

  • Sleeps 4

Corner King Room

  • Sleeps 2

Cozy Two Double Room

  • Sleeps 4

King Suite with Separate Living Area

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Suite, 1 King Bed, Microwave

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

Similar properties

Lounge
The Madison Concourse Hotel and Governor's Club
Downtown Madison
  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet-friendly
4.7 out of 5, Exceptional, 3,656 reviews
The price is CHF 121
includes taxes & fees
20 Apr - 21 Apr
The Madison Concourse Hotel and Governor's Club

About this property

Best Western Plus InnTowner Madison

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Best Western Plus InnTowner Madison offers 176 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided.

This Madison hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus InnTowner Madison. During your stay, you're just a quick walk from First Unitarian Society Meeting House. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy American cuisine while dining at Highland Corner Grill
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Within a 15-minute walk of University of Wisconsin Hospital and Clinics and University of Wisconsin-Madison
  • Free local-area shuttle service
Best Western Plus InnTowner Madison offers its guests an indoor pool, a hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 6200 square feet (576 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at Best Western Plus InnTowner Madison. A free area shuttle within 2 miles is available. Limited free parking is available on a first-come, first-served basis.

This 3-star Madison hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.
Highland Corner Grill – This restaurant specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 2 miles
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Highland Corner Grill

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6,200 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (92 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western InnTowner
Best Western Plus InnTowner
Best Western Plus InnTowner Highland Club
Best Western Plus InnTowner Highland Club Hotel
Best Western Plus InnTowner Highland Club Hotel Madison
Best Western Plus InnTowner Highland Club Madison
InnTowner
Best Western Inntowner And The Highland Club Hotel Madison
Best Western Plus InnTowner Madison Hotel
Best Western Plus InnTowner Hotel
Best Western Plus InnTowner Madison
Plus Inntowner Madison Madison
Best Western Plus InnTowner Madison Hotel
Best Western Plus InnTowner the Highland Club
Best Western Plus InnTowner Madison Madison
Best Western Plus InnTowner Madison Hotel Madison

Best Western Plus InnTowner Madison Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 58 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jonathan

Stayed 1 night in Jan 2026

10/10 Excellent

Kathy

Stayed 2 nights in Jan 2026

2/10 Terrible

Erick

Business traveller
Disliked: Cleanliness, property conditions & facilities
Heavy construction. Have someone contact me immediately via phone 218-269-7999
Stayed 1 night in Jan 2026

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities
The room was very clean!! Had some renovations going on but the room was nice and the breakfast was great and the staff was very friendly and helpful!!!
Stayed 1 night in Jan 2026

8/10 Good

Mary

Disliked: Amenities
under going remodeling that didn't bother us so much. Hard to following some of the signs. Was there for hospital stay and shuttle was great. Breakfast was good. the room was clean. Staff was helpful.
Stayed 1 night in Dec 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel is under some major renovation at the moment. The temporary entrance was not really clearly marked. The weather was not great and I feel the hotel could have done a better job with salt and such. Room was clean, although the heater/air conditioner was being held up by a 2x4. Once you stepped out into the hallway or went anywhere in the hotel it felt like you were in the zombie apocalypse!! I understand renovations need to be done but maybe on floor at a time…..or have the price of a night reflect that you were staying during a filming of The Walking Dead!
Stayed 1 night in Dec 2025

2/10 Terrible

brice

Disliked: Cleanliness, amenities, property conditions & facilities
Black mold in the shower. My girlfriend has 3 stage cancer. We where there for a appointment. Whole place was under construction! Wires hanging down. It was terrible. CONER the manager said he would contact you, to credit back my money gor the room. Did they do that ? Absolutely health Hazzard. Maintenance comes in the room and sprays bleach and fooger to get rid of the spot .i told him my girlfriend has cancer, i said until we leave! He kepted spraying the bleach. The guy didnt speak English! Worst experience ever. Please let me know when I get a refund please? Sincerely, Tracy Bauske & Brice Bauske
Hallway with wires hanging down under construction, lights hanging down. Very bad and dangerous
Stayed 1 night in Dec 2025

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Dec 2025

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and nicely decorated; however, the space was tight and the refrigerator and phone were not working. The staff were helpful, doing the best they could during the present under construction environment.
Stayed 2 nights in Dec 2025

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room staff
Stayed 5 nights in Dec 2025

6/10 Okay

Heidi

Liked: Staff & service, room comfort
Disliked: Cleanliness
I was charged twice, from hotels.com, and the hotel. The hotel said I could have the hospital discount as I was there for my child’s medical appointment, and when I called the hotel to refund they said they were unable to help me and text me a random number to call someone else to resolve. Ugh. There was something crusty on the sheets, and I was too tired to ask to change rooms :( The breakfast team was great. The hotel itself is being remodeled, and the check in door is way in the back.
Stayed 1 night in Dec 2025

4/10 Poor

Gloria

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Construction created confusion and unsafe walkways outside and inside building.
Stayed 1 night in Dec 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room but it would’ve been nice to be notified that they’re doing remodeling in the hallways and the front entry room. We didn’t know where to go when we were there because it was so close to the hospital so we had a difficult time because we had surgery the next day of finding the opening. And we couldn’t control the heat. There was no numbers, no matter what button we pressed so the heat was not being able to be controlled, but it was a clean room and because of its location so close to the hospital I will definitely be back
Stayed 1 night in Dec 2025

6/10 Okay

Lori

Stayed 1 night in Dec 2025

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Close to campus and Camp Randall. Free parking. Free breakfast. Fast friendly check-in
Stayed 1 night in Nov 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice breakfast, clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Mary B

Liked: Cleanliness, staff & service, amenities
Check in staff were very kind and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marilyn

Travelled with partner
Staff were friendly and kind. Shuttle service was amazing
Stayed 2 nights in Nov 2025

8/10 Good

Al

Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Stayed 1 night in Oct 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More disability parking would be nice.
Stayed 1 night in Nov 2025

8/10 Good

Misty

Stayed 1 night in Nov 2025

8/10 Good

Amy

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Short visit, easy to find, looks like renovations are in the process, room was nice (crowded but efficient), room amenities (micro, fridge, closet, coffee maker, nice tv, comfy bed) and warm continental breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Chris

Stayed 2 nights in Nov 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room spotless, friendly staff, free buffet breakfast, shuttle service.
Stayed 1 night in Nov 2025