Comfort Suites Madison West - Middleton

2.5 star property

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Photo gallery for Comfort Suites Madison West - Middleton

Lobby
Lobby
Lobby
Indoor pool
Lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1253 John Q Hammons Dr, Madison, WI, 53717
  • Place, Capital Brewery
    ‪19 min walk‬
  • Place, National Mustard Museum
    ‪2 min drive‬
  • Place, Pleasant View Golf Course
    ‪4 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪22 min drive‬

Room options

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(65 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Madison West - Middleton

Family-friendly hotel with free local area shuttle and 24-hour front desk
Along with an indoor pool, this hotel has Access to hot tub and a business centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Comfort Suites Madison West - Middleton offers 95 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Madison West - Middleton. During your stay, you'll be within walking distance of Capital Brewery. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes by car from University of Wisconsin-Madison and 14 minutes from Camp Randall Stadium
  • Free local-area shuttle service
  • Dogs welcome for a fee
Comfort Suites Madison West - Middleton offers its guests an indoor pool and Access to hot tub. Public spaces have free WiFi. Business amenities include a business centre and 2 meeting rooms. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at the family-friendly Comfort Suites Madison West - Middleton. Free self parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Things to do

  • Arcade/game room
  • Hot tub
  • Indoor pool

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Comfort Suites Madison West - Middleton offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Madison
Comfort Suites Madison
Comfort Suites Madison Hotel
Madison Comfort Suites
Comfort Suites Madison West Hotel Madison
Comfort Suites Madison
Comfort Suites Madison West
Comfort Suites Madison West - Middleton Hotel
Comfort Suites Madison West - Middleton Madison
Comfort Suites Madison West - Middleton Hotel Madison

Comfort Suites Madison West - Middleton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 212 out of 457 reviews
Rating 8 - Good. 114 out of 457 reviews
Rating 6 - Okay. 65 out of 457 reviews
Rating 4 - Poor. 28 out of 457 reviews
Rating 2 - Terrible. 38 out of 457 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick weekend stay, great area, short drive to a lot of activities! Nice room!
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the breakfast and the room was very nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Desk staff was friendly. Room phone didn’t work and no one ever came to repair it even though we were told maintenance would come.
Stayed 1 night in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Anita

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Television didn't work and the front desk was
Stayed 2 nights in Oct 2025

6/10 Okay

Beverly

Travelled with family
Liked: Cleanliness
This was a ho hum stay. Staff was not engaging. Food choices were basic and not healthy. Several.small things eeded repair. Sctually the maintenence guys were the most friendly
Stayed 2 nights in Sep 2025

6/10 Okay

candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was sufficient for a visit to Madison. The room has seen better days, but the staff were trying their best. The breakfast was better than expected with a working waffle maker and even eggs and sausage.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect place to get around Madison
Stayed 3 nights in Sep 2025

10/10 Excellent

Jerold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly services, clean facilities, overall very good
Stayed 2 nights in Sep 2025

8/10 Good

John

Stayed 2 nights in Sep 2025

10/10 Excellent

Templeton

Liked: Cleanliness, property conditions & facilities, room comfort
We had trouble with WI-FI. Even with assistance from desk clerk, the internet would not stay loaded.
Stayed 2 nights in Sep 2025

2/10 Terrible

Kelly

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
Got bed bug bites all over
Stayed 1 night in Sep 2025

10/10 Excellent

sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, staff was friendly
Stayed 2 nights in Sep 2025

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service
Room was a great value overall. TV was slow with many channels that didn't come in at all. Cleaning staff started cleaning quite early and was fairly noisy in the hallway. Staff was very friendly and helpful though.
Stayed 2 nights in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very casual. Very simple. Very easy.
Stayed 1 night in Aug 2025

6/10 Okay

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Darrell

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check in was fast and friendly however we weren’t able to relax and watch football, no service. It was hot and stuffy in our room, air conditioning seems outdated. Sofa sleeper looked old and dated. Not comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Ellen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The showers left a lot to be desired. It was a hand held on a slider rod. The force of the water was to much and could not be reduced. If you left the hand held on the rod the water hit you full force in the face or the gut. Because of the force of the water using the hand held sprayed water all over the bathroom.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation, the best of our trip that took us three weeks around the US. Superb breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Shua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property it nice and clean and the staff are very nice
Stayed 1 night in Sep 2025

8/10 Good

Lori

Liked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Brian

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

MaChar

Stayed 1 night in Aug 2025

6/10 Okay

April

Travelled with family
Breakfast doesn't start until 7am which is not beneficial for anyone working and leaving by 7am. Pool was good but hit tub jets only partially worked. The TV remote was terrible and the lamp on the desk kept flickering when you bumped the desk or walked by and it was in the outlet securely (so likely an electrical issue with the cord.) Overall, it was decent but out dated. Fairly clean and good location.
Stayed 2 nights in Aug 2025