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Hampton Inn Madison East Towne Mall Area

2.5 star property

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Photo gallery for Hampton Inn Madison East Towne Mall Area

Indoor pool
Fitness facility
Front of property
Free daily continental breakfast
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
4820 Hayes Rd, Madison, WI, 53704
  • Place, East Towne Mall
    ‪14 min walk‬
  • Place, American Center
    ‪19 min walk‬
  • Place, University of Wisconsin-Madison
    ‪16 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Room, Accessible, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(40 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King, Premium Room

King, Premium Room | Living area | 47-inch TV with satellite channels

King, Premium Room

9.6 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hampton Inn Madison East Towne Mall Area

Hotel in Madison with free breakfast and fitness centre
An indoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area.
Hampton Inn Madison East Towne Mall Area offers 115 accommodations with coffee/tea makers and complimentary newspapers. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Madison East Towne Mall Area. During your stay, you're just a quick walk from American Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 5 minutes on foot from American Center and a 2-minute drive from East Towne Mall
  • Cats and dogs welcome for a fee
Hampton Inn Madison East Towne Mall Area offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. The business-friendly Hampton Inn Madison East Towne Mall Area also features coffee/tea in common area, complimentary newspapers in the lobby, and express check-in. Free self parking is available.

This Madison hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 86.63 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 86.63 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Madison East Towne Mall Area
Hampton Inn Towne Hotel
Hampton Inn Towne Hotel Madison East Mall Area
Hampton Inn Madison East Towne Mall Area Hotel
Hampton Inn Towne Mall Area Hotel
Hampton Inn Towne Mall Area
Hampton Inn Madison East Towne Mall Area Hotel Madison
Hampton Inn Madison East Towne Mall Area Hotel
Hampton Inn Madison East Towne Mall Area Madison
Hampton Inn Madison East Towne Mall Area Hotel Madison

Hampton Inn Madison East Towne Mall Area Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 720 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 35 out of 1003 reviews
Rating 4 - Poor. 9 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room friendly staff great shower — what’s not to like… this Hampton is A+++ Book it!
Stayed 1 night in Oct 2025

10/10 Excellent

Darvelle

Stayed 3 nights in Oct 2025

10/10 Excellent

NICHOLAS

Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were nice enough to book us a room at the last minute after the hotel we planned to stay at was too unsafe to stay at. Very clean accommodating and the beds were comfortable. The staff was nice and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest Hampton Inn around. The coffe/tea/water available during the day is such a perk. Very warm staff. New hotel so very refreshing.
Stayed 1 night in Sep 2025

10/10 Excellent

Nathan

Stayed 2 nights in Sep 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Staff were very helpful and pleasant
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected.

This hotel was a very nice surprise. Our stay was comfortable and quiet. There is not much that could have been better honestly.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

My fiance, and I stayed over night. We really loved the hotel. Our room was nice, and clean. The manager David greeted us at check in. David was very nice, professional, and very informative about the hotel, and what all they offer. The breakfast was really good, and dining area was nice as well. I would highly recommend this hotel, and would stay again if passing through. The only real problem was with our GPS getting us routed around to the hotel, certainly not the hotels fault, but David apologized to me anyways.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Carla

Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at the Hampton Inn!

From the friendly front desk person David checking us in, we had a great stay! Comfortable and clean. Nice pool and hot tub. Hot and good breakfast.
Stayed 1 night in Aug 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

RoseMary

Stayed 1 night in Aug 2025

2/10 Terrible

barbara

Stayed 1 night in Jun 2025

10/10 Excellent

Trang, Silver Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service upon arrival!

Very friendly front desk guy, fast check in, nice lobby area with free fruit, water, coffee, and he gave us a local restaurant list that we ordered delivery from and it was delicious! Glass Nickel Pizza is A+! Room was nice and updated, clean and comfortable. Bed was firm and showers were hot. Lots more tv channels available than most comparable hotels. Great stay!
Stayed 1 night in Aug 2025

10/10 Excellent

PETER, Southport

Extremely helpful front desk cleck
Stayed 1 night in Aug 2025

10/10 Excellent

Shelly

Stayed 2 nights in Jul 2025

10/10 Excellent

NANCY, Mineral Point

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 1 night in Aug 2025

10/10 Excellent

Mai Houa, COTTAGE GROVE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in and out. Rooms were clean and had all the needs. Area was convenient.
Stayed 1 night in Jul 2025