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Holiday Inn Hotel & Suites Madison West - Middleton by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Madison West - Middleton by IHG

Pool
Exterior
Standard Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, in-room safe, individually decorated
Exterior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Free airport shuttle
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View in a map
1109 Fourier Dr, Madison, WI, 53717
  • Place, West Towne Mall
    ‪4 min drive‬
  • Place, University of Wisconsin-Madison
    ‪11 min drive‬
  • Place, Camp Randall Stadium
    ‪14 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(28 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Pool Access

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed (Top Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Top Floor)

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds (Top Floor)

9.0 out of 10
Wonderful
(12 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Hotel & Suites Madison West - Middleton by IHG

Family-friendly hotel with free water park access and free airport shuttle
Free water park access, a restaurant and 4 bars/lounges are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free shopping centre shuttle. Additionally, a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers 157 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a complimentary water park, a 24-hour fitness centre and a children's pool.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites Madison West - Middleton by IHG. During your stay, you'll be within walking distance of Capital Brewery. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy Italian cuisine while dining at Benvenutos Italian Grill
  • Splash around at the free water park with a waterslide
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from University of Wisconsin-Madison and 13 minutes from Camp Randall Stadium
  • Free airport, train station pick-up and local-area shuttle service
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers its guests a complimentary water park, a waterslide, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 6800 square feet (632 square metres) and includes a conference centre. A children's pool, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Hotel & Suites Madison West - Middleton by IHG. You'll have access to the health club at a partner property. A roundtrip airport shuttle (available on request), An area shuttle and A train station pick-up shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Madison hotel.

Benvenutos Italian Grill – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:30 PM on request
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping centre shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benvenutos Italian Grill

Things to do

  • 24-hour gym
  • 27-hole adjacent golf course
  • Children's pool
  • Free water park
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free area shuttle
  • Free water park access
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6,800 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed for Christmas Day:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers transfers from the airport and train station. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
All reservations come with 5 passes to Crawdaddy Cove on-site waterpark. Additional passes are not available for sale Friday-Saturday.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison West
Holiday Inn Madison West
Holiday Inn Hotel And Suites Madison West
Madison Holiday Inn
Holiday Inn Madison

Holiday Inn Hotel & Suites Madison West - Middleton by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 232 out of 409 reviews
Rating 8 - Good. 96 out of 409 reviews
Rating 6 - Okay. 47 out of 409 reviews
Rating 4 - Poor. 15 out of 409 reviews
Rating 2 - Terrible. 19 out of 409 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Travelled with group
Liked: Staff & service, property conditions & facilities
Loved location of hotel. Great amenities. Some cleaning issues. Dirty comforter, pool bathroom dirty towels and bugs
Stayed 1 night in Jul 2025

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay here

Best place to stay. Great breakfast. Must stay here. The people above us were running around their room. It was less than 5 minutes later the running stopped and never started back up.
Stayed 1 night in Jul 2025

8/10 Good

Maureen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

danielle

Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Friendly staff. Yummy breakfast. Thank you.
Stayed 2 nights in Jul 2025

8/10 Good

Mallory, Janesville

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities
I’ll start by sharing that we had a great time and WILL be back… couple things to note: Lots of stains in our room - all over every lamp shade in our bedroom (5 of them) - the couch cushions had the weirdest liquid spilled along the sides. Weird sticky patch on the table. Weird texture in one spot on the carpet from something being spilled. The beds were clean and comfy. The hotel halls were HOT. With it being a hot weekend, our room and the general hotel smelled a little funky at times. The waterpark was perfect for our little one, but like others have previously mentioned, the steep slide in the little tikes area is sketchy without a side support. I also witnessed three kids slip and hit their head pretty hard on the cement with lots of tears. The floors are very slippery even when walking. The rubber mats help but perhaps an anti slip top coat for the flooring? The staff was VERY kind, even the life guards greeted us when we came in the water park. The connected restaurant was super tasty, and they had a great selection for breakfast. So with all that said, room for improvement, but the good outweighed the bad for us, we will be back! Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Cindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice swimming pool. Very good breakfast.
Stayed 2 nights in May 2025

8/10 Good

Kristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

tanya

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were suppose to check in at 3 and didn’t get our room until 5pm
Stayed 1 night in Jun 2025

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Allenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming, clean, and fun!

We drove about 2 hours from the Chicago area to see Morgan Wallen in Madison and chose this hotel due to proximity to the Camp Randall Stadium. It was about a 20 min drive to get there. The hotel was great and family friendly with a small indoor water park. The only hiccup of our stay was that our room was not ready during the 3pm check-in. We got there about 1:30pm hoping for an early check-in but was told our room would not be ready until 3. I asked if they'd let my family into the pool area and they said no problem and provided us with wristbands and an entry card. The staff was very welcoming and accommodating. Our room was ready closer to 4pm and we had a family suite overlooking the pool, which was really nice. The room was clean and comfortable. The ice machine was broken which was a bummer. They offered a great buffet style breakfast in the morning and the selection of food was pretty good! Check in was very fast and smooth as well.
Stayed 1 night in Jun 2025

6/10 Okay

Lacey

Travelled with family
Liked: Staff & service, property conditions & facilities
The property was clean. The pool and hot tub were nice but not a big waterslide so not great for teens. The WiFi in our room was terrible. The sheets were stiff and itchy on the bed. Room was clean and quiet.
Stayed 1 night in Jun 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Henry, Milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in a really nice pool area
Stayed 1 night in Jun 2025

10/10 Excellent

Sara

Stayed 1 night in Jun 2025

8/10 Good

Meghan

Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Stayed 1 night in Jun 2025

10/10 Excellent

Brandi, Bowling Green

Stayed 1 night in Jun 2025

2/10 Terrible

Maurice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Frances

Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing you guys need to fix is the pool the floors were very slick and I saw I couple kids hit their head on the floor from slipping, one slide had no guard rails could be a huge liability, other than that it is a great little place for the kids
Stayed 1 night in Jun 2025

10/10 Excellent

Kayla

Stayed 3 nights in Jun 2025

10/10 Excellent

Missy

Liked: Cleanliness, amenities, property conditions & facilities
Such kind staff. Incredibly clean rooms.
Stayed 1 night in Jun 2025