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Eurostars Madrid Congress

4.0 star property

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Photo gallery for Eurostars Madrid Congress

Front of property
Lobby lounge
Daily buffet breakfast (EUR 14 per person)
Premium bedding, memory-foam beds, minibar, in-room safe
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Avenida de Barajas, 22, Alcobendas, Madrid, 28108
  • Place, Escuela Universitaria Real Madrid Universidad Europea
    ‪5 min walk‬
  • Place, Plaza Norte 2 Commercial Centre
    ‪14 min walk‬
  • Place, Centro Comercial La Vega
    ‪16 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪9 min drive‬

Room options

View all photos for Double or Twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Double or Twin Room

9.0 out of 10
Wonderful
(17 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Premium bedding, memory-foam beds, minibar, in-room safe

Single Room

9.0 out of 10
Wonderful
(8 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Premium bedding, memory-foam beds, minibar, in-room safe

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

Suite | Premium bedding, memory-foam beds, minibar, in-room safe

Suite

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Premium bedding, memory-foam beds, minibar, in-room safe

Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Junior Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Superior Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Quadruple Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Twin Room (with Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Eurostars Madrid Congress

Hotel in Alcobendas with rooftop terrace and restaurant
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace and self parking. Housekeeping is available on request.
Eurostars Madrid Congress offers 145 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Memory foam beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Eurostars Madrid Congress, you'll be within walking distance of Plaza Norte 2 Commercial Centre. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • 8 minutes by car from IFEMA and 12 minutes from Bernabéu Stadium
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 13993 square feet (1300 square metres) and includes conference space. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Eurostars Madrid Congress. Parking is available for a fee.

This 4-star Alcobendas hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Eurostars Madrid Congress has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 17.60 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,993 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 33.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 17.60 per night
  • Rollaway bed fee: EUR 33.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Madrid Norte
Rafaelhoteles Madrid Norte
Rafaelhoteles Madrid Norte Alcobendas
Rafaelhoteles Madrid Norte Hotel
Rafaelhoteles Madrid Norte Hotel Alcobendas
Eurostars Madrid Congress Hotel Alcobendas
Eurostars Madrid Congress Hotel
Eurostars Madrid Congress Alcobendas
Eurostars Madrid Congress
Eurostars Madrid Congress Hotel
Eurostars Madrid Congress Alcobendas
Eurostars Madrid Congress Hotel Alcobendas

Eurostars Madrid Congress Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 247 out of 452 reviews
Rating 8 - Good. 150 out of 452 reviews
Rating 6 - Okay. 33 out of 452 reviews
Rating 4 - Poor. 15 out of 452 reviews
Rating 2 - Terrible. 7 out of 452 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Eleonor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2025

10/10 Excellent

Horidel, Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 6 nights in Oct 2025

8/10 Good

HECTOR

Stayed 1 night in Oct 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok, thanks!
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2025

10/10 Excellent

PRITESH

Stayed 3 nights in Aug 2025

10/10 Excellent

Mauricio

Stayed 2 nights in Aug 2025

10/10 Excellent

Bahar

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Peter

Liked: Staff & service, amenities
Restaurant was not open
Stayed 1 night in Jul 2025

10/10 Excellent

Juan Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Awilda

Liked: Amenities
Good service
Stayed 7 nights in Jul 2025

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze. Room is nice and clean. Bathroom is huge. They don’t have an iron in the room but I called the front desk and had it in a few minutes.
Stayed 1 night in Jul 2025

10/10 Excellent

Yesid

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Corrected: They should be free parking and free breakfast. Look at.
Stayed 2 nights in Jun 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buen desayuno , cuarto espacioso y conveniente cerca de el aeropuerto
Stayed 1 night in Jun 2025

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. The location is not good if you are planning to visit Madrid centro.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Warm and friendly welcome: lovely breakfast : modern and spacious room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alejandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was perfect. Thank you so much
Stayed 1 night in Jun 2025

10/10 Excellent

Mohammad Nasser

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel super limpio. La vista del cuarto espectacular y los atardeceres que se ven, son increíbles. No hay muchos sitios para cenar muy cerca, entonces hay que usar taxis o Ubers para moverse si deseas comer afuera.
Stayed 2 nights in May 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel which although not new is very modern. Friendly and helpful staff. We stayed on a public holiday so not all facilities were available. Rooms could do with USB charging points installing but that’s a minor detail as they were comfortable with modern furniture and decor. Our bed faced the window out of which we had an amazing view over the area with the mountains in the distance. Really enjoyed our stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el trato excelente la limpieza las habitaciones muy limpias y especial una aroma muy agradable
Stayed 3 nights in Apr 2025

10/10 Excellent

Conrad

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025