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Hard Rock Hotel Madrid

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Photo gallery for Hard Rock Hotel Madrid

A modern hotel room with a large bed, a bathtub, and a seating area with a view of the city.
Creator video
A modern hotel with a glass facade, illuminated by blue lights, and a visible 'HOTEL' sign.
A modern outdoor seating area with a glass balustrade, potted plants, and a view of the cityscape.
A spacious hotel lobby with a central spiral light fixture, comfortable seating areas, and a clear view of the upper floors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning

Explore the area

View in a map
Ronda de Atocha 17, Madrid, 28012
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪18 min walk‬
  • Place, Gran Via
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic King Room

A hotel room with a large bed, a desk with a chair, a wall-mounted TV, and a framed abstract artwork.

Classic King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room with Garden View

A hotel room with a large bed, a desk with a chair, a wall-mounted TV, and a framed abstract artwork.

Deluxe King Room with Garden View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Gold Suite with Terrace

A hotel room with a large bed, a small table, a chair, and a view of the cityscape.

Gold Suite with Terrace

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a TV on the wall.

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(184 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Garden View

A hotel room with a large bed, a desk, a chair, and a view of buildings through the window.

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(17 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Terrace (Gold)

A modern hotel room with a large bed, a small table, a chair, and a view of the city through large windows.

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Rock Star Suite

A modern hotel room with a large bed, a bathtub, a flat-screen TV, and a view of the cityscape.

Rock Star Suite

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Silver Suite

A hotel room with a large bed, a TV mounted on the wall, and a red headboard.

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a nightstand with a lamp.

Superior Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(80 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Family)

A modern hotel room with a large bed, a blue sofa, a small table, and a mirror.

Deluxe Room (Family)

9.2 out of 10
Wonderful
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds, City View

A hotel room with two beds, a shower, a small table, and a chair.

Superior Twin Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Twin Room, 2 Single Beds

A hotel room with two beds, a wooden wardrobe, a mirror, and a bathroom with a glass door.

Classic Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hard Rock Hotel Madrid

Along with a restaurant, this smoke-free hotel has 3 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a poolside bar, a rooftop terrace and a seasonal outdoor pool.
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hard Rock Hotel Madrid. During your stay, you'll be connected to a railway/underground station and just a quick walk from Museo Nacional Centro de Arte Reina Sofía. Features include free WiFi in public areas, plus 3 bars and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy garden views while dining at Sessions
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Within a 15-minute walk of El Retiro Park and National Prado Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hard Rock Hotel Madrid offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hard Rock Hotel Madrid.

This 4.5-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Sessions – This restaurant overlooks the pool and garden. Open daily.
GMT+1 – On-site lobby lounge. Open daily.
RT60 – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 17 May:
  • One of the dining venues
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 24 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 June and close on 30 September.
  • Pool access available from 10:30 AM to 8:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2086 out of 2800 reviews
Rating 8 - Good. 487 out of 2800 reviews
Rating 6 - Okay. 139 out of 2800 reviews
Rating 4 - Poor. 55 out of 2800 reviews
Rating 2 - Terrible. 33 out of 2800 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Katerine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amazing location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the location was very convenient
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and very nice personal love it
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff and good breakfast Easy walk to most everything Great shower
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean room, nice staff and great buffet for breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, great location
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable beds, friendly and helpful staff and great breakfast. Loved our stay.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable, would stay there again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and great location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel located conveniently close to the train station and walking distance to much of downtown Madrid.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Verdhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Anvar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for art galleries. Excellent staff.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, room, hotel, area all great.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, good location, super clean, and good amenities.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

juan jose

Liked: Cleanliness, staff & service
Pretty Fair stay
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Anne-Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay in Madrid… courtesy of the staff and location were excellent.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cindie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Thank you!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Heather Carol

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel and rooms .
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities
Amazing stay
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

julio c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Orhan

Liked: Cleanliness, property conditions & facilities
Great value, nice clean rooms, breakfast is great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff goes well above and beyond. Hotel is very nice. Location quite convenient. The lobby at night quite fun
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Dulce Coral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely stay at the hard rock.
Stayed 3 nights in Dec 2025