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ITC Infantas by Soho Boutique

4.0 star property

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Photo gallery for ITC Infantas by Soho Boutique

Front of property
Superior Double or Twin Room, City View | Minibar, in-room safe, desk, blackout curtains
Superior Double or Twin Room, City View | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, bidet
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
C. de las Infantas 29, Centro, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Place, Plaza Mayor
    ‪14 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Double or Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room, City View

Superior Double or Twin Room, City View | Minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room, City View

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, City View

Triple Room, City View | Minibar, in-room safe, desk, blackout curtains

Triple Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

ITC Infantas by Soho Boutique

This smoke-free hotel features concierge services, dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance.
ITC Infantas by Soho Boutique offers 40 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at ITC Infantas by Soho Boutique. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Círculo de Bellas Artes and 8 minutes on foot from Thyssen-Bornemisza National Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
ITC Infantas by Soho Boutique offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. The business-friendly ITC Infantas by Soho Boutique also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:30 AM to 11:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 17 for adults and EUR 17 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 27

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 55 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 17 for children
  • Nearby parking fee: EUR 20 per night
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 27 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
Tax ID - A84087006
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 715/2005/002440

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Lusso Infantas
Lusso Infantas Hotel
Lusso Infantas Hotel Madrid
Lusso Infantas Madrid
Lusso Infantas
Hotel Infantas by MIJ
Itc Infantas By Soho Madrid
ITC Infantas by Soho Boutique Hotel
ITC Infantas by Soho Boutique Madrid
ITC Infantas by Soho Boutique Hotel Madrid

ITC Infantas by Soho Boutique Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 264 out of 583 reviews
Rating 8 - Good. 237 out of 583 reviews
Rating 6 - Okay. 59 out of 583 reviews
Rating 4 - Poor. 17 out of 583 reviews
Rating 2 - Terrible. 6 out of 583 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were very helpful and the location was great for walking to many attractions !!!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing area, nice place to stay.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the bed was oh so confortable. The air conditioning was very good. The location was perfect.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing stay, location was good, hotel staff very professional and accommodating
Stayed 4 nights in Oct 2023
Verified

8/10 Good

RANDOLPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very well located, clean and convenient.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierges were all top notch, the room was pretty well sound proofed (Chueca has a lot of night life and we barely heard anything) and the bathroom was quite nice.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

wilhelm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazon place close to everything in center Madrid
Stayed 13 nights in Sep 2025
Verified

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very convenient for getting around the city center. The staff were nice and were able to answer our questions. The bathroom was very large and the bed was comfortable.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfy bed, a/c works.
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location, Staff and comfort.

Great stay, convenient (walking distance) location to all of the LGBT hot spots, shopping, restaurants, etc. Hotel was very clean and staff was helpful. Would definitely stay again.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly atmosphere, clean, close to gran villla and metro
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Pallavi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent in downtown Madrid.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at this property and it's my first choice in Madrid. The location is great and the staff is always friendly and helpful.
Stayed 8 nights in Apr 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is central in Madrid and close to a ton of great restaurants, bars and clubs. The staff was kind and helpful as well.
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, comfortable room, great location. Close to everything, including your choice of Metro stations. It's the third hotel I've stayed in while visiting Madrid and the best location of all.
Stayed 10 nights in Jun 2023
Verified

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Hotel close to Grand via. Felt safe at night. Plenty of places to eat
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

john

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Fantastic Location and large bathroom. Cons: small room, old bed and thin mattress, no usb charging outlets, over rated, old property.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the Hotel Stay

Front desk personnel were courteous, professional and customer service oriented. They answer all our requests and were very helpful. Housekeeping was exceptional. The hotel has a good restaurant. The location was very convenient and safe.
Stayed 5 nights in Oct 2022
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service
Disliked: Amenities
good location but I think its definitely NOT a 4 star I would give it 3 starts. Clean but small rooms and OLD. Need renovation.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities

Great if you don't mind being warm

Gear location, service and cleanliness. The biggest drawback to starting here for me was the crappy air conditioning. It did not get cool and this I was unable to sleep.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Dan

Liked: Staff & service

Average stay

Disappointed with the room, did not match the pictures. Bathroom was not as clean as I would expect and paint peeling off the ceiling. Luckily was only here one night but expected better considering the price was over €200
Stayed 1 night in Nov 2023
Verified

6/10 Okay

ALFONSO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Normal
Stayed 1 night in Feb 2023
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Dust in room

The room was full of dust. Also after complaining, they said they'll clean the room but Nothing was done
Stayed 4 nights in Dec 2022
Verified

4/10 Poor

George

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not a 4 star hotel

My wife and I stayed here for one night in October. It's is a very good location and the staff is friendly. Otherwise, this is a step up from a motel. Furnishings are shabby and outdated. Very few outlets, In the smallish rooms. TV is about 18 inches wide.. We had one bar of soap, one. Disposable toothbrush and one cheap sponge. And the cost was outrageous. $315.09 Euros per night.
Stayed 1 night in Oct 2023