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Hotel Los Condes

3.0 star property

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Photo gallery for Hotel Los Condes

Lounge
Reception
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Daily buffet breakfast (EUR 12 per person)
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Calle Libreros,7, Madrid, Community of Madrid, 28004
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪8 min walk‬
  • Plaza Mayor
    ‪11 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Family Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Family Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room Single Use

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Double Room Single Use

8.8 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Triple Room

8.4 out of 10
Very good
(6 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Single Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Single Room

8.4 out of 10
Very good
(7 reviews)
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Double or Twin Room

8.8 out of 10
Excellent
(29 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

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About this property

Hotel Los Condes

Hotel with a bar, steps from Gran Via
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and 24-hour room service. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site.
Hotel Los Condes offers 68 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 22-inch LED televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Hotel Los Condes's great location. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Gran Via and 9 minutes on foot from Puerta del Sol
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Los Condes.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable hoist available
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests who have booked a room with the airport transfer included must contact the nearest Aero City Airport Shuttle desk on arrival at the airport or alternatively call the hotel.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Hotel Los Condes
Best Western Hotel Los Condes Madrid
Best Western Los Condes
Best Western Los Condes Madrid
Hotel Los Condes Hotel
Hotel Los Condes Madrid
Hotel Los Condes Hotel Madrid
Best Western Hotel Los Condes

Hotel Los Condes Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 346 out of 1004 reviews
Rating 8 - Good. 414 out of 1004 reviews
Rating 6 - Okay. 182 out of 1004 reviews
Rating 4 - Poor. 46 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Renu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice, all that i needed for a few days in Madrid. Good location, would stay again
Stayed 3 nights in Jan 2025

10/10 Excellent

Leonardo

Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, quiet room near the Gran Via

The hotel is well located steps from the Gran Via yet tucked into a quiet enough side street that it felt calm. My room was quite large for Madrid. New tile floors have been added to lobby and salon areas. Management seems to be upgrading common numerous areas.
Stayed 1 night in Mar 2025

10/10 Excellent

Nathalie

Stayed 6 nights in Mar 2025

10/10 Excellent

Felipe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is PERFECT. Walking distance to everything needed. The metro is right there the theaters. Mamma Mia is 1 minute away and so is Lion King and some others. The staff super nice. And from outside it feels like a medieval alley! Me encanto todo de este hotel. Volvere!
Stayed 3 nights in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely helpful and friendly
Stayed 3 nights in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is extremely helpful and friendly
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Madrid

The hotel was in the perfect position off the main road. Perfectly located. Well insulated walls but our room had street noise. Breakfast was excellent and all staff efficient and friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jim

Stayed 3 nights in Feb 2025

10/10 Excellent

Quality

Stayed 2 nights in Oct 2024

10/10 Excellent

Odaly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Un rincón escondido a solo pasos de La Gran Vía. Muy buena localización, en un callejón sorprendentemente callado rodeado de librerías. Habitación limpia, cómoda. Baño también muy cómodo. Buen precio. Recomendado.
Stayed 2 nights in Feb 2025

8/10 Good

Nyron, Chaguanas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel prices are exorbitant in Spain, so for the price of this hotel, the property serves the purpose of accommodation with bathroom facilities. One point to note is that the elevator is extremely small and it is located off the main street, but only by mere metres. I interacted with two staff members during my 3-night stay and they were pleasant. The hotel is clean and close to food and transport options including the metro, but like many other hotels, there is only one pane of glass separating the shower from the rest of the bathroom which always gets wet when showering and this presents a serious danger for injury.
Stayed 3 nights in Feb 2025

10/10 Excellent

Eduardo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
In the heart of Madrid Able to walk around the city center and full of shopping and dinning options
Stayed 2 nights in Jan 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

lotfi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close to gran via, but overall everything was great.
Stayed 3 nights in Jan 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, good location

Small hotel downtown, clean, staff friendly, breakfast very good. This is my second time on the hotel, and would not hesitate to stay back when visiting Madrid. Can not say anything negativt about the staying
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos muy buen tiempo. El staff bien amable, muy buena localización
Stayed 11 nights in Dec 2024

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

William Velazquez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Eduardo

Travelled with partner
Courtesy of the staff Professional
Stayed 1 night in Dec 2024

8/10 Good

A R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Della

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Doira, Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff.
Stayed 8 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

The hotel is in a perfect position for visiting all the sights. The staff are excellent and the rooms are perfect. Had breakfast there and this was very good.
Stayed 2 nights in Dec 2024