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Hotel Mayerling

1.0 star property

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Photo gallery for Hotel Mayerling

Exterior
Daily continental breakfast for a fee
Economy Double Room, Ground Floor | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Reception
Triple Room | Down duvets, blackout curtains, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Conde de Romanones, 6, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Place, Gran Via
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Superior Room

Superior Room | Down duvets, blackout curtains, iron/ironing board, free WiFi

Superior Room

8.4 out of 10
Very good
(11 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Down duvets, blackout curtains, iron/ironing board, free WiFi

Standard Room

9.0 out of 10
Wonderful
(44 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Down duvets, blackout curtains, iron/ironing board, free WiFi

Triple Room

8.8 out of 10
Excellent
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

Double Room Single Use | Down duvets, blackout curtains, iron/ironing board, free WiFi

Double Room Single Use

8.0 out of 10
Very good
(5 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room, Ground Floor

Economy Double Room, Ground Floor | Down duvets, blackout curtains, iron/ironing board, free WiFi

Economy Double Room, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Mayerling

Coffee/tea in a common area, a microwave in a common area and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hotel Mayerling offers 22 accommodations with complimentary bottles of water and a hairdryer. Beds feature down duvets. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Mayerling. During your stay, you're just a quick walk from Plaza Mayor. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Plaza Mayor and Puerta del Sol
Hotel Mayerling offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in common area. Public spaces have free WiFi. Hotel Mayerling also features concierge services, a front desk safe, and a lift.

This Madrid hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 10 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chic&Basic Mayerling
Hotel Mayerling Madrid
Hotel Mayerling
Mayerling Madrid
Chic&Basic Mayerling Hotel Madrid
Chic And Basic Mayerling
Hotel Mayerling Hotel
Hotel Mayerling Madrid
Hotel Mayerling Hotel Madrid

Hotel Mayerling Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 512 out of 1000 reviews
Rating 8 - Good. 384 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kunal

Liked: Staff & service, property conditions & facilities
Great location, friendly staff.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel staff and convenient breakfast.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Mandie

Liked: Cleanliness
Great location, clean room, very quiet and peaceful. Breakfast sufficient, nice little touch with free tea and coffee and water throughout the day
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Location is perfect. The room was very comfortable. Highly recommended staying here😊
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
The location was great, the front desk employees were always friendly and ready to help. The room was clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Manohar

Liked: Cleanliness, staff & service, property conditions & facilities
Great location at good price
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Monir

Liked: Cleanliness, property conditions & facilities
Excellent service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Clean and tidy room. Staff extremely helpful and polite. Great central location
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities
Nice shower and comfy bed but room little tired in some areas
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel ,great location,excellent rooms, great staff
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful. Location just a couple minutes walk from Puerto Del Sol. Breakfast was buffet style with lots of choice and good quality. Rooms were quiet and comfortable.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Wonderful breakfast.
Stayed 1 night in May 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities
Staff employees were courteous and helpful. Location was perfect, centric, close to train stations and places of interest such as Plaza Mayor. Free coffee and tea are a plus. Room needs some improvements, tiles right outside of the shower were loose.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and very helpful staff
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Rosemarie

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Great location,clean room,friendly staff great customer service
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel. Very comfortable room, wonderful breakfast and very helpful and friendly reception staff. Its location is excellent too.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodations. Great breakfast and service.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Great staff!! Super friendly
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the location was great!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best continental breakfasts we've had in 14 years of international travel. Wide variety of food from fresh fruit to panninis and a coffee maker that makes a very decent cappuccino. The staff is excellent and very helpful in pointing out places to go and calling a taxi for us to get to the airport timely (and what an experience is the Madrid airport -- give yourself extra time to get through security and to take the tram to the international gates).
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Chloe

Good for a quick stay
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024
Verified

8/10 Good

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for our one night stay.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Very good location Great staff
Stayed 5 nights in Jun 2024