"Shower system not modern enough Air conditioning poor Lack of enough staff to meet all needs of customers. But with better shower system I would go ... " More
8 Mar 2018 by victor
Dear Customer, Thank you very much for give us the feedback of your stay. We celebrate your comments of our location, cleaning and specially the one regarding of our staff. Unfortunately we could not find out your room to check the maintenance status as you sign your comments as Anonymous. Anyway, we are at your disposal if you want to extend the information. Your faithfully, Víctor Nicolás. Asst.Manager
11 Dec 2017 by victor
Dear Gary, We are very grateful for your comments regarding our staff and to see that your accommodation complied what you expect.
23 Nov 2017 by victor
Dear Nicky, We are happy to see that you find positive our location, cleanness and enjoyed our shower. We want to thanks also your nice words to our staff as they works very hard to provoke that feeling to all our customers. We hope to get the chance to greeting you soon. Yours sincerelly, Víctor Nicolás- Deputy Manager
The following facilities are closed seasonally each year. They will be closed from 17 September to 31 May:
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business centre and meeting rooms are available. WiFi is free in public spaces. A seasonal outdoor pool, a nightclub, and a rooftop terrace are also featured at the business-friendly Hotel Santo Domingo. For a fee, parking is available. This 4-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Hotel Santo Domingo offers 200 accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Plasma televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Sando – This restaurant only serves breakfast.
La Terraza del Santo Domi – This restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property’s equipment fee is charged for use of pool towels.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system.
For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
