Everything was as photographed. Clean, but minimal provisions like I find in most rentals. ie. no Laundry detergent, no tissues, or Dish soap. Most rentals provide at least a starter kit of sort. Advance communication was a challenge. This is managed by a company vs an individual. I prefer to handle everything thru the vrbo app, but this place has you complete documents outside the app, including payment. They sent communication through the VRBO app, email, and through 2 different WhatsApp numbers, which was confusing when trying to go back and research previous conversations. I did not get entry instructions until the last minute, which added stress to my travels. Had to speak w an emergency line who kept referring to a link that I never received. There was a bad odor in hall of building and in half bath of unit. I did like the phone app entry system...very easy to come and go and not have to finagle w keys. Location was on a busy street, so was some street noise at night, but to be expected in a city unit. We did not need to use the top bunks, but the bunks were pretty flimsy if planning to have an adult sleep in all 4 beds. I've had many VRBO experiences in Spain and throughout Europe. The unit was fine, but the advance communication was not my typical experience.