You book and pay and then they send you an email in Spanish to check-in but honestly who checks their emails right away. Then the geolocation is about a block away so you are scouring the block trying to find the hotel which is very stressful. Finally they WhatsApp you to tell you in English to secret address of the property. Btw their phone number listed was for an unrelated hotel so youâre calling an international number for nothing. Then they explain you have to check-in virtually in order for them to give you the codes to enter. So youâre checking in on the street (good thing it wasnât raining) and then they give you the codes. Totally stressful. Then they continued to send you emails in Spanish rather than in multiple languages
Esto Que llamas hotel no de Beria estar en su lista pues no tienen communicacion valida a la hora de reservar te dicen todas las comodidades pero no te dicen hasta despues de reservar Que no tienen from desk Que no tienen escaleras imaginate una persona como yo Que tengo 70 anos subir hasta un 3er piso con equipaje no tienen comunicacion yo trate Muchas veces Mandando Mensaje y no respondian y no puedes Lamar por Telefono pues no responden.Pesimo servicio y no devuelven el dinero si quieres canceled.no Dan la direction exacta del lugar y ni Los mismos hsbitantes del barrio save dĂłnde esta CH
No se lo recomiendo a nadie y para Hotel.com Los have Bajar de categoria decidi perder mi dinero e irme a otro lugar
Perfect location, everything is within walking distance. It has the wrong location on Google and I spent almost an hour with the Uber driver going up and down the street. The entrance door is not well-lit and not unique. Itâs fine once you get inside. There is no number to call for customer service either so they really need to change that!
Lite men greit rom, smal dobbeltseng. Rent og fint. Ingen heis, rommene er i tredje etasje.
Tungvinn innsjekking via nett og epost, ekstra krevende siden vi kom tidlig.
Veldig trivelig strĂžk i Madrid!
Location, location, location !!! This is probably one of the best locations in Madrid. Everything is walkable distance: la gran via, museums, shopping, restaurants, metro, bus stations, etc. Extremely convenient, clean, cozy, and comfortable, I'd stay here any time.
If you don't like stairs or full-size beds, this one is not for you. The location is great, not far from Palacio Real and other places. The rooms were clean, but trash was not collected during the 4-day stay.
Description is a little off. Maybe instead of a double bed they should say it one bed for 2. A little desceptive and definitely too small for 2 people.
One person max for this room
Sehr schwierig die HaustĂŒre zu öffnen (hatte vom Vermieter nur hinweismail auf Spanisch bekommen, Passanten mussten mir helfen diese zu ĂŒbersetzen) Keine Rezeption ( Empfang) vor Ort, sondern alles Online. TĂŒröffner musst 10 Sekunden gedrĂŒckt werden bis sich TĂŒre geöffnet hat. Alles andere war komplikationslos und gut.