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Pestana CR7 Gran Vía Madrid

Property class: 4
VIP Access

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Photo gallery for Pestana CR7 Gran Vía Madrid

A rooftop bar with outdoor seating, overlooking a historic building with a dome.
A rooftop infinity pool with a city view.
A large, white, multi-story building with a classic architectural style, featuring a central entrance with a green awning and multiple balconies.
A conference room with a round table, multiple chairs, a large flat-screen TV, and a modern ceiling light fixture.
A rooftop pool with a cityscape view.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Gran Vía 29, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Cozy Room

A hotel room with a bed, a bedside table with a telephone, a wall-mounted TV, and a decorative wall piece.

Cozy Room

9.0 out of 10
Wonderful
(12 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for The Amazing CR7 (2+1)

City view

The Amazing CR7 (2+1)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

9.0 out of 10
Wonderful
(45 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room

City view

Premium Room

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Balcony

A hotel room with a bed, a chair, a desk with a lamp, a TV, and a view of a balcony with curtains.

Premium Balcony

7.8 out of 10
Good
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Grand View

Premium Grand View | Minibar, in-room safe, desk, laptop workspace

Premium Grand View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium View

City view

Premium View

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Grand View

A hotel room with a bed, a TV, a lamp, and a large window with a view of buildings.

Deluxe Grand View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Corner Deluxe Room

A hotel room with a bed, large windows, and a view of city buildings.

Corner Deluxe Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Amazing CR7

A hotel room with a large bed, a desk, a chair, and a view of buildings through the windows.

The Amazing CR7

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Grand View Balcony

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Premium Grand View Balcony

  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for The Amazing CR7

City view

The Amazing CR7

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Amazing CR7 Triple

City view

The Amazing CR7 Triple

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Pestana CR7 Gran Vía Madrid

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Pestana CR7 Gran Vía Madrid offers 168 accommodations with minibars and a safe. 49-inch LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Pestana CR7 Gran Vía Madrid. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Pizzeria
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Gran Via and 5 minutes on foot from Puerta del Sol
Pestana CR7 Gran Vía Madrid offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Pestana CR7 Gran Vía Madrid.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Pizzeria – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Sports Bar – This sports bar only serves light fare. Open daily.
Rooftop Bar – On-site rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 26 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Pizzeria
  • Rooftop Bar
  • Sports Bar

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 4 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 26 per day(623 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 11:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pestana CR7 Gran Vía Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 731 out of 1104 reviews
Rating 8 - Good. 213 out of 1104 reviews
Rating 6 - Okay. 92 out of 1104 reviews
Rating 4 - Poor. 33 out of 1104 reviews
Rating 2 - Terrible. 35 out of 1104 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel great location great staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

J santos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Robert

Wide selection for breakfast.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with really friendly staff. Great location for exploring the city. Excellent food in the restaurant and drinks on the rooftop bar!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Very clean, friendly and helpful staff, and the beds were very comfortable.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
May staying was very nice. The hotel was great, clean well located. The people very kind
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a pleasant stay at this hotel. Very roomy and clean. Staff are friendly and prompt responded requests.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean rooms
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Ma Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location right on Gran Via. Staff was welcoming, but room size is too small.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very modern hotel with great amenities and breakfast. Staff super friendly and helpful. Definitely would stay there again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say one of the best hotel I've stayed it. Staff were incredible helpful. It's very central with amazing rooftop with lovely people no cheesy people just taking pictures
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short but great stay. Staff was very friendly and helpful. Very good change for normal not so friendly staff at other stays. Room was quite good and clean. Location is best
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was brilliant
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

IVONNE

Liked: Cleanliness, staff & service, amenities
Good room, modern and the staff very friendly
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

MAURICIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pestana CR7 is located in the heart of Madrid in Gran Vía, its amenities are excellent, the rooms are great, and the breakfast has a lot of variety. But the highlight is its personnel, always willing to help, to make your stay the most comfortable one.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
AMAZING HOTEL!! Located in the heart of Madrid, the staff was fantastic and welcoming. The rooms are stunning and comfortable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Cole

Liked: Cleanliness, staff & service
Clean room
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Robinson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Spotless room with lovely furnishing and facilities. Bed was fabulous, staff very helpful and friendly, breakfast nicer than anticipated.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Clinton

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Thalia

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! The hotel was clean, comfortable, and perfectly located. The staff was friendly and attentive, making the experience even better. Would definitely stay here again.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, great customer service, cleanliness was 10/10. Breakfast was great and had a lot of variety. Highly recommend. Will be back for sure! If you need to take a taxi, they will have one out waiting for you as well which was so nice and convenient.
Stayed 1 night in Mar 2026

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