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PCM Forum Alcalá

4.0 star property
VIP Access

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Photo gallery for PCM Forum Alcalá

Sun deck
Porch
Lobby
Lobby sitting area
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Calle de Bulgaria, 2, Alcala de Henares, Madrid, 28802
  • Place, Plaza Cervantes
    ‪16 min walk‬
  • Place, University of Alcala
    ‪17 min walk‬
  • Place, Convent of Las Clarisas de San Diego
    ‪19 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double or Twin Room (3 Adults)

Down duvets, in-room safe, desk, blackout curtains

Standard Double or Twin Room (3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room (2 Adults + 1 Child)

Down duvets, in-room safe, desk, blackout curtains

Standard Double or Twin Room (2 Adults + 1 Child)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room (2 Adults + 1 Child)

Down duvets, in-room safe, desk, blackout curtains

Superior Double or Twin Room (2 Adults + 1 Child)

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room (3 Adults)

Down duvets, in-room safe, desk, blackout curtains

Superior Double or Twin Room (3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room (Parking included)

Down duvets, in-room safe, desk, blackout curtains

Standard Double or Twin Room (Parking included)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Down duvets, in-room safe, desk, blackout curtains

Standard Double or Twin Room

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Double or 2 Single Beds

Down duvets, in-room safe, desk, blackout curtains

Superior Room, 1 Double or 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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includes taxes & fees
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About this property

PCM Forum Alcalá

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a hot tub, a business centre and conference space.
PCM Forum Alcalá offers 132 accommodations with laptop-compatible safes and a hairdryer. Beds feature down duvets. LCD televisions come with satellite channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at PCM Forum Alcalá. During your stay, you're just a quick walk from Puerta de Madrid. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Laventae
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Magisterial Cathedral of Saints Justo and Pastor and Cervantes Birthplace Museum
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 9472 square feet (880 square metres) and includes conference space. A hot tub, a terrace, and multilingual staff are also featured at the business-friendly PCM Forum Alcalá. Parking is available for a fee.

This 4-star Alcala de Henares hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Laventae – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (EUR 18.70 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 17.05 for adults and EUR 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Laventae

Things to do

  • Hot tub

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9,472 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 37.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.05 for adults and from EUR 6 for children
  • Covered self-parking fee: EUR 18.70 per night
  • Rollaway bed fee: EUR 37.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Rafaelhoteles Forum Alcalá
Rafaelhoteles Forum Alcalá Hotel
PCM Forum Alcalá Hotel
Rafaelhoteles Forum Alcalá
PCM Forum Alcalá Alcala de Henares
PCM Forum Alcalá Hotel Alcala de Henares

PCM Forum Alcalá Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 260 out of 602 reviews
Rating 8 - Good. 222 out of 602 reviews
Rating 6 - Okay. 72 out of 602 reviews
Rating 4 - Poor. 29 out of 602 reviews
Rating 2 - Terrible. 19 out of 602 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service
Great location, decent-sized room
Stayed 1 night in Nov 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, parking and friendly staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, lovely room. Perfect!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities
Staff was great, friendly and attentive.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

María Belén

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the area!
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was perfect! I had the room with a balcony and a bathtub and I loved it. However it is at least 30-45 minutes outside the city of Madrid where all the main attractions are so keep that in mind!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and safe location within walking distance for everything even train station. Suitable for long stays with many suitcases.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situated in a perfect place to explore Alcala. Great hotel and good experience
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the room
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Berenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable walk to town. Supermarket really close. Breakfast was great!
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Thomas William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly. Easy stay with a great breakfast
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Apr 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a historic area

Modern rooms, clean bathroom. Breakfast was very good. Very helpful and friendly staff when it comes to taxi ordering, check out and welcoming pet animals on the room (alligator).
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Apr 2025
Verified

6/10 Okay

Håkan

Liked: Cleanliness
J
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Siobhain

Liked: Cleanliness, property conditions & facilities, room comfort
It was exactly as expected of a mid range hotel just outside town centre. Car parking was expensive.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Viorica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Clean and friendly staff members. Walking distance to the historical center and restaurants and stores.
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

mert

Liked: Cleanliness, staff & service, property conditions & facilities
The location is little far away from center but the staff is amazing. They were able to assist me with my early check out without any issues and they were very helpful
Verified

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Great stay over all nice and clean. Area is perfect if you have little ones Beautiful morning walks with playground along the way. Staff was good but not very welcoming a Simple “hi, good morning” would help but when you walk in they look at you and continue to what ever they were doing
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here a night before our flight back home. The hotel was clean and it was in a nice area with ample parking. The room was clean and the shower was wonderful. I had to call down because the hairdryer was not working properly but they sent me one right away and it was great. Highly recommended!
Stayed 1 night in Oct 2024
Verified

8/10 Good

Shehdeh

Liked: Cleanliness, staff & service
Staff and rooms are very wide
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

In general, very good. Nice big room room. Clean and comfortable. Only minor criticism would be that the sealant around the door to the balcony was damaged and that meant that the noise from the road outside came through.
Stayed 1 night in Jan 2025