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Room Mate Macarena, Madrid Gran Vía

3.0 star property

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Photo gallery for Room Mate Macarena, Madrid Gran Vía

Seasonal outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas
Suite (Gran Via view) | Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (EUR 19.95 per person)
Reception
Triple Room | Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View in a map
Gran Vía 43, Madrid, 28013
  • Place, Plaza de Callao
    ‪1 min walk‬
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(101 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room (Exterior)

Standard Room (Exterior) | Minibar, in-room safe, desk, laptop workspace

Standard Room (Exterior)

9.6 out of 10
Exceptional
(62 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (View)

Standard Room (View) | Minibar, in-room safe, desk, laptop workspace

Standard Room (View)

9.2 out of 10
Wonderful
(55 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 1
  • 2 Single Beds OR 1 King Bed

View all photos for Basic Room

Minibar, in-room safe, desk, laptop workspace

Basic Room

9.4 out of 10
Exceptional
(46 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, laptop workspace

Triple Room

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via view)

Junior Suite (Gran Via view) | Minibar, in-room safe, desk, laptop workspace

Junior Suite (Gran Via view)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Gran Via view)

Suite (Gran Via view) | Minibar, in-room safe, desk, laptop workspace

Suite (Gran Via view)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Room Mate Macarena, Madrid Gran Vía

Central hotel connected to a shopping centre in Madrid with a seasonal outdoor pool
Along with a poolside bar, this smoke-free hotel has a seasonal outdoor pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Room Mate Macarena, Madrid Gran Vía offers 130 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool.

Our customers tell us that they can't get enough of the helpful staff at Room Mate Macarena, Madrid Gran Vía. During your stay, you'll be connected to a shopping centre and just a quick walk from Gran Via. Features include free WiFi in public areas, plus a poolside bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Gran Via and 7 minutes on foot from Puerta del Sol
As a guest of Room Mate Macarena, Madrid Gran Vía, you'll find a seasonal outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Room Mate Macarena, Madrid Gran Vía also features concierge services, a front desk safe, and pool umbrellas.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 19.95 for adults and EUR 19.95 for children
  • A poolside bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 1946
  • Eco-friendly cleaning products used
  • Lifeguards
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests travelling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilogrammes) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.95 for adults and from EUR 19.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 10 May and close on 30 September.
  • Pool access available from 10:30 AM to 6:30 PM

Property is also known as

Room Mate Rex
Room Mate Rex Gran Vía
Room Mate Macarena Gran Vía
Room Mate Macarena, Madrid Gran Vía Hotel
Room Mate Macarena, Madrid Gran Vía Madrid
Room Mate Macarena, Madrid Gran Vía Hotel Madrid

Room Mate Macarena, Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 986 out of 1352 reviews
Rating 8 - Good. 272 out of 1352 reviews
Rating 6 - Okay. 74 out of 1352 reviews
Rating 4 - Poor. 8 out of 1352 reviews
Rating 2 - Terrible. 12 out of 1352 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion y áreas en común limpias, excelente staff en todo el hotel. La ducha es en cristal transparente lo cual no promueve la privacidad si compartes habitacion con amistades. Muy céntrico de las tiendas, restaurantes y amenidades.
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 3 nights in Oct 2025

10/10 Excellent

kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and for three star hotel was extremely nice and clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and attentive staff. Very centric location
Stayed 7 nights in Oct 2025

10/10 Excellent

Nephtali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !!!
Stayed 2 nights in Oct 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Pictures better Need more services like ice and gym Overall nice but presented better than it is
Stayed 6 nights in Oct 2025

10/10 Excellent

Jamilette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed with my partner for a night and found this to be a trendy hotel with a clean room, comfy bed, friendly staff, and convenient location. Would definitely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Pilar

Stayed 6 nights in Oct 2025

8/10 Good

Michellee Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a triple room and it was nice and comfortable!
Stayed 4 nights in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara, dorchester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents stayed there for 1 night and they were very impressed with the beauty and cleanliness of the property. Also very nice staff. Will definitely recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good central location with everything nearby. Nice rooms with everything available.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jeffrey, Barrigada, Guam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Santiago Ortiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Oct 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located to the Gran Via, and everything we wanted to see in Madrid was a walkable distance. There is 24 hour staffing at the front entrance, which I appreciated, as it helped us feel safe. We also loved the breakfast. There were so many options, and all of them were delicious! The room was spacious and clean, and the bed was comfortable. We enjoyed cocktails on the rooftop pool/terrace area. My only complaint is the bathroom. There was very little sink space, so getting ready in the morning took a bit of creativity. The water closet was almost impossible to use, especially for my husband, who is 6'5". Keep that in mind if you are a tall or large person- you might not fit! In addition, the glass door provided little to no privacy. As a very private person, this was uncomfortable for me.
Stayed 7 nights in Sep 2025

8/10 Good

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud and busy area in the center of all the action. Rooms are small and bathrooms aren’t very private if you’re sharing a room with another person. It’s a good location for your first visit to Madrid and the rooftop bar and pool are great. Free breakfast with Expedia was an excellent bonus.
Stayed 1 night in Oct 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a great location. Staff is friendly & helpful, and rooftop pool with restaurant was a nice surprise. Great spot to watch a beautiful sunset over Madrid!
Stayed 2 nights in Sep 2025

8/10 Good

Lida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

LUIS FELIPE

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Very central location
Stayed 1 night in Sep 2025

10/10 Excellent

adamari

Stayed 3 nights in Sep 2025

10/10 Excellent

Mariam

Stayed 4 nights in Sep 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo en personal. Las instalaciones el desayuno . Todo hizo de nuestra estancia un verdadero placer . La cordialidad y la adecuada atención han sido una constante Muchas Gracias
Stayed 4 nights in Sep 2025

8/10 Good

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay except for two things. There is absolutely zero privacy in the toilet, it is practically completely open to the bedroom and you aren’t just visible on the toilet but you will also hear absolutely everything that your travel companion is doing in there. Other than that, my only issue was how loud and crazy it is on Gran Via. The location is convenient but it is LOUD and BUSY. Next time I’ll stay in a quieter neighborhood but Gran Via was ok as a first time visitor of Madrid.
Stayed 3 nights in Sep 2025

2/10 Terrible

Manny

Stayed 7 nights in Aug 2025