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Aparthotel

SmartRental Collection Gran Via Centric

4.0 star property
VIP Access

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Photo gallery for SmartRental Collection Gran Via Centric

Daily buffet breakfast for a fee
Interior
Premium bedding, in-room safe, individually decorated
Terrace/patio
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Gran vía 42, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio (2 people)

Premium bedding, in-room safe, individually decorated

Studio (2 people)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio, Terrace (2 person)

Premium bedding, in-room safe, individually decorated

Studio, Terrace (2 person)

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom (2 people)

Premium bedding, in-room safe, individually decorated

Apartment, 1 Bedroom (2 people)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (4 people)

Premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms (4 people)

  • 67 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Terrace (4 people)

Premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms, Terrace (4 people)

  • 67 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Studio (2 people)

Standard Studio (2 people) | Premium bedding, in-room safe, individually decorated

Standard Studio (2 people)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

SmartRental Collection Gran Via Centric

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a rooftop terrace, concierge services and laundry facilities. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and premium bedding. Housekeeping is available on request.
SmartRental Collection Gran Via Centric offers 55 air-conditioned accommodations with washers/dryers and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

SmartRental Collection Gran Via Centric's great location gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus a restaurant and a bar. This upmarket aparthotel has 55 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a flat-screen TV
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Gran Via and 9 minutes on foot from Plaza Mayor
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly SmartRental Collection Gran Via Centric.

This 4-star Madrid aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Ella Sky Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 39 per day)
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • Baby bath
  • Free cot
  • Highchair

Restaurants on site

  • Ella Sky Bar

Kitchen

  • Coffee/tea maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping on request
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 55 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 5:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

It is the property’s policy that children under the age of 18 must be accompanied by an adult. Parents or legal guardians must provide proof of this relationship in order to check-in. Other adults traveling with children must present a notarized permission document from a parent or guardian with supporting photo ID.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 39 per day(328 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
SmartRental Collection Gran Via Centric offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 5:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

SmartRental Collection Centric Apartment

SmartRental Collection Centric

Apartment SmartRental Collection Madrid Centric Madrid

Madrid SmartRental Collection Madrid Centric Apartment

Apartment SmartRental Collection Madrid Centric

SmartRental Collection Madrid Centric Madrid

SmartRental Collection Madrid Centric Apartment

GV Centric

Smartrental Collection Centric

Gran Via Centric

SmartRental Collection Gran Via Centric Madrid

SmartRental Collection Gran Via Centric Aparthotel

SmartRental Collection Gran Via Centric Aparthotel Madrid

SmartRental Collection Gran Via Centric Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 772 out of 1091 reviews
Rating 8 - Good. 225 out of 1091 reviews
Rating 6 - Okay. 56 out of 1091 reviews
Rating 4 - Poor. 17 out of 1091 reviews
Rating 2 - Terrible. 21 out of 1091 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Charisse

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay! The space was great — very comfortable and more than enough room for two people. The amenities were excellent, especially having a washer in the unit, which made our trip so much easier. Everything was clean, well-maintained, and thoughtfully prepared for guests. The location was also perfect — walkable to attractions and shopping, making it easy to explore and enjoy the area. On top of that, the customer service was fantastic and truly appreciated. We would absolutely love to stay here again when we return to Madrid!
Stayed 3 nights in Feb 2026

10/10 Excellent

Travis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was large and clean! The bed and pillows were comfortable. Also the staff were very friendly and helpful. Great stay
Stayed 1 night in Feb 2026

10/10 Excellent

Iris

Highly recommended.. place is nice, centrally located, staff are kind…i will fo back here again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Como siempre esta compañia es excelente. Tienen varias peopiedades en Gran Via y las uao wn cada viaje a Madrid. Lo recomiendo !
Stayed 1 night in Feb 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities
Incredible View with a Balcony
Stayed 1 night in Feb 2026

8/10 Good

Nayef

Stayed 4 nights in Feb 2026

6/10 Okay

Kerry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Outside noise was very loud all night long. Room was very nice along with the staff. Restaurant was expensive.
Stayed 3 nights in Jan 2026

10/10 Excellent

Isabella

Stayed 2 nights in Jan 2026

10/10 Excellent

ZULEMA

Stayed 2 nights in Jan 2026

6/10 Okay

Myrnaliz

Travelled with family
Liked: Cleanliness
Muy pequeño el apartamento para 4 personas
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, room comfort
Lovely hotel in a fabulous location and for an excellent value! We stayed in a renovated room on the first floor - immaculately clean and very comfortable.
Stayed 4 nights in Dec 2025

6/10 Okay

Cossette

Liked: Amenities
Disliked: Cleanliness
It could be more clearer and better service. They charged you for room cleaning and you have to ask for it every day. The lobby smells so bad. Great location.
Stayed 7 nights in Dec 2025

10/10 Excellent

Adriana, Chula Vista

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!!
Stayed 3 nights in Dec 2025

2/10 Terrible

Liang

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
At check-in, we were informed there was no water, but that a technician was coming and the issue would be resolved soon. However, when we returned later that day, there was no hot water, only cold water, and I had to take a cold shower on my first day in Madrid. I reported the issue that evening and again twice the next day, but the hot water was only fixed in the evening. The manager didn’t show any regret to the inconvenience we were facing. Not follow up. Also, another annoying issue of this hotel is the cooking smell from the restaurant flowing into the room all day. I turning on the ventilation but didn’t help much. The smell only disappears after restaurants close after midnight. I will never come back to this hotel.
Stayed 3 nights in Dec 2025

6/10 Okay

Aviv

Travelled with partner
Room facility is not that great. Broken lamps and no hot water one of the days. Cleaning service is average at best. We missed soap and towels despite asking.
Stayed 4 nights in Dec 2025

2/10 Terrible

Weina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, especially the sofa. When we requested to change to a cleaner room, the staff offered another room that was even worse. This was extremely disappointing, as they failed to provide a clean and acceptable room. The hotel’s presentation is misleading and does not reflect a four-star standard.
Stayed 4 nights in Dec 2025

10/10 Excellent

brigitte, Hollis Center

Liked: Cleanliness, amenities, property conditions & facilities
Terrace was large and had a great view of city.
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Stayed 3 nights in Dec 2025

8/10 Good

Adisak

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The lift was small and slow. The hallway, common aread could be cleaner. The staff was Fantastic.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cheyenne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
everyone was so nice and the sites were beautiful!!
Stayed 3 nights in Dec 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and welcoming staff together with a very central location made this the perfect location for a short city stay. Breakfast was also excellent and served with a warm smile
Stayed 3 nights in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities
Staff is awesome
Stayed 1 night in Dec 2025

4/10 Poor

Benedict

Disliked: Amenities
Room was very small for the price.
Stayed 4 nights in Oct 2025

8/10 Good

Kelvin

Travelled with partner
Liked: Property conditions & facilities
Good location
Stayed 3 nights in Oct 2025

10/10 Excellent

Bayan

Liked: Cleanliness
Every thing was ok , clean room and good breakfast
Stayed 1 night in Dec 2025