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Suites Prisma

3.5 star property

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Photo gallery for Suites Prisma

Buffet
Interior
Superior Room - Organizers BB | Balcony
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Calle de Santa Engracia, 120, Madrid, Madrid, 28003
  • Place, Paseo de la Castellana
    ‪8 min walk‬
  • Place, Azca Financial District
    ‪8 min walk‬
  • Place, Plaza de Olavide
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

NH Special offer - non refundable

  • 40 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard

Premium bedding, minibar, in-room safe, desk

Standard

  • 40 sq m
  • Sleeps 2
  • Free Wi-Fi

Standard

  • 40 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Triple Occupancy

Standard Triple Occupancy | Premium bedding, minibar, in-room safe, desk

Standard Triple Occupancy

  • 40 sq m
  • Sleeps 3
  • Free Wi-Fi

Standard Single Occupancy

  • 40 sq m
  • Sleeps 1
  • Free Wi-Fi

Superior Single Occupancy

  • 40 sq m
  • Sleeps 1
  • Free Wi-Fi

Double Bed & Breakfast Promo

  • Sleeps 2
  • Free Wi-Fi

Double Single Use Bed & Breakfast Promo

  • Sleeps 1
  • Free Wi-Fi

Superior room

  • Sleeps 1
  • Free Wi-Fi

Triple room

  • Sleeps 3
  • Free Wi-Fi

Non Refundable room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room - Organizers BB

Premium bedding, minibar, in-room safe, desk

Superior Room - Organizers BB

  • Sleeps 2
  • Free Wi-Fi

Superior room Single Occupancy -Organizers BB

  • Sleeps 1
  • Free Wi-Fi

Single Room Bed and Breakfast Promo

  • Sleeps 1
  • Free Wi-Fi

Standard Room, 1 Double or 2 Single Beds

  • Sleeps 2
  • Free Wi-Fi

Standard Room, 1 Single Bed

  • Sleeps 1
  • Free Wi-Fi

Superior Room, 1 Double or 2 Single Beds

  • Sleeps 2
  • Free Wi-Fi

Superior Room, 1 Single Bed

  • Sleeps 1
  • Free Wi-Fi

Standard Quadruple Room

  • Sleeps 4
  • Free Wi-Fi

Standard Triple Room

  • Sleeps 3
  • Free Wi-Fi

Standard Room

  • 40 sq m
  • Sleeps 2
  • Free Wi-Fi

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About this property

Suites Prisma

A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Suites Prisma offers 103 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

With your stay at Suites Prisma, you're connected to the convention centre and just a quick walk from Azca Financial District. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Spanish cuisine while dining at Suites Prisma
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 3-minute drive from Bernabéu Stadium and a few minutes from Gran Via
  • Airport and local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 2486 square feet (231 square metres) and includes conference space. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Suites Prisma. An airport shuttle (available on request) and an area shuttle are available for a fee.

This 3.5-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Suites Prisma – This restaurant specialises in Spanish cuisine and serves breakfast and lunch. Open select days.
On-site venue No. 2 – This bar only serves light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 15.84 per day)
  • Return airport shuttle (surcharge) on request
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Suites Prisma

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,486 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 7 floors
  • Banquet hall
  • Built in 1992
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Nearby parking fee: EUR 15.84 per day
  • Rollaway bed fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Suites Prisma offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

NH Prisma
NH Prisma Suites
NH Suites
NH Suites Prisma
NH Suites Prisma Apartment
NH Suites Prisma Apartment Madrid
NH Suites Prisma Madrid
Prisma Suites
Suites Prisma
Suites Prisma Apartment Madrid
Suites Prisma Apartment
Suites Prisma Madrid
Suites Prisma Hotel
Suites Prisma Madrid
Suites Prisma Hotel Madrid

Suites Prisma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 84 reviews
Rating 8 - Good. 37 out of 84 reviews
Rating 6 - Okay. 12 out of 84 reviews
Rating 4 - Poor. 2 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

silvestre

Liked: Staff & service

peor de lo esperado

Los empleados muy profesionales, vamos lo mejor del hotel exceptuando la limpieza que es mejorable. Para un 4 estrellas imperdonable el frio en el baño y una puerta de armario corredera rota, mala insonorizacion respecto al piso de arriva (ruido de zapatos ),dormitorio pequeño cuesta pasar por uno de los lados de la cama, ubicacion buena para el precio pagado ( menos de la tarifa normal)
Verified review

8/10 Good

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Paré poco, estuve todo el rato fuera del hotel, solo lo uiilizo para dormir. Me gusta más el H. Zurbano
Verified review

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appartamento spazioso e confortevole in zona centr

Soggiorno piacevole e ottima disponibilità del personale
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel tranquilo,agradable y muy bien situado

Lo escogi para un visita rápida,solo para una noche y ojalá que hubiera podido quedarme más.Lo escogería para una nueva ocasión,sin duda
Verified review

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Agradecer al empleado de recepción, SR. ROBERTO, por su excelsa atención con nosotros y por ser tan detallista. Así se logra la fidelidad del cliente. En enero volveremos a ese hotel, sin duda alguna.
Verified review

8/10 Good

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

conseille

excellent ptit dej ;proprete ,personnel sympa souriant facil d acces
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel!

Habitaciones muy grandes, pero ascensores muy pequeños!
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Great hotel well situated just a short walk from the biz second stay in the last couple of months and will defo be back soon.
Verified review

8/10 Good

Edu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy cerca de estación de metro, buena situación.

Habitaciones muy completas, zona muy tranquila y bien comunicado.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Футбол ))

Отель удобен для тех кто едет в Мадрид посмотреть футбол с участием Реал. Стадион не далеко да и центр города в принципе
Verified review

6/10 Okay

Verified traveller

gute Lage aber mäßige Metroverbindung

das hotel liegt zurück gesetzt von der strasse, jedoch feuerwehrausfahrt in der nähe. insgesamt ganz gut nur die beistellbetten bei belegung mit 3 oder 4 personen schlecht.
Verified review

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities

Bueno hotel, muy céntrico

Por fuera es chulísimo, además tiene al lado el canal de Isabel II. Muy céntrico y con un personal muy agradable.
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

los colchones eran pésimos y el cuarto de baño mub

mediocre
Verified review

10/10 Excellent

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

chambre 3 personnes très spacieuse

excellent emplacement. petits déjeuners copieux et variés. quartier calme
Verified review

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Buena localización del hotel.

El hotel esta distribuido en tres edificios. Es muy incomodo que la recepción esté en uno, la habitación en otro y el desayuno en un tercero, teniendo que acceder a este, si o si, por la calle.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel -handy location

Hotel was well situated - in a nice area with metro across the road. There was also some nice cafe bars around the hotel. You can easily walk into the busy areas or hop on the metro.
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Grazioso hotel situato di fronte ad alla metro

Weekend piacevole in questo hotel, abbiamo soggiornato nelle grandi camere di fronte la reception. Posizione tranquilla e strategica per gli spostamenti.
Verified review

6/10 Okay

Sherry

Disliked: Room comfort

Noisy

The hotel was nice and the rooms were big for Madrid...BUT we were in the building opposite the lobby building (Building 2). Our room overlooked the back of the city recycle depot and fire station. Very noisy during the day with unloading recycle bottles and at least 3or4 fire calls with announcements plus sirens throughout the night. Don't accept a room in that building but try to stay in the lobby building! The safe also was locked and we could not get into it.
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel close to a metro station

The room was very good, comfortable bed and a sitting room. The best feature was the breakfast which included cereals, cold meats and cheeses, fresh fruit, yogurts, pastries, toast, rolls etc.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very comfortable hotel concenient to the metro

Stayed for four nights and rooms were very comfortable with a bedroom, bathroom and separate living area - the marble floors and bathroom are great in the heat as was the air con. Had breakfast each morning which seemed to cover everything you could possibly ask for. The Metro was 2 minutes walk around the corner which gave us easy access to the north, centre and old parts of Madrid - if you are used to the underground it's very easy to use. Situated in a relatively quiet comfortable area which was nice to come back to after a visit to the centre which is really busy. Small street bars were 2 minutes walk away, again nice to come back to after a long day out.
Verified review

8/10 Good

luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buon hotel quasi in centro

camere spaziose,pulito, personale professionale.A due passi dalla efficentissima metro che in tre fermate porta in centro
Verified review

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities

Bonnes prestations

Bel hôtel, bonnes prestations. Un peu désorienté au début car vous faites le check-in dans un immeuble, votre chambre se trouve dans l'immeuble d'en face, et le petit déjeuner, dans un autre immeuble...
Verified review

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacieuse

Far from city center but easy by métro. Quiet room
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic breakfast!!

Quality of the hotel was excellent, but in quite a noisy area - fine with windows shut though. Lovely breakfasts!!!!
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

close to metro, suite layout without much

Staff very friendly. Parking is totally unclear when arriving. Driveway at portal is too narrow for the honking succeeding cars, and honk they will. Basement public parking is there when you know it, but has impractical access to hotel when in secondary building. Suite has lots of doors, no kitchen, not even a microwave. Air conditioning does not work, because it's April? That is a no-go, esp. considering 24 °C and above, as the suite had a heat accumulation issue.