11 Dec 2017 by Front Desk
Dear Customer: We regret that you had problems with the elevator of our building. We would like to remind you that in our reservation portals this building and its price match a building without a lift. So Regards
As a guest of Suites You Zinc, you'll find express check-in and express check-out. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Madrid aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available
Suites You Zinc offers 35 accommodations with a hairdryer and an iron/ironing board. Beds feature Select Comfort mattresses. Accommodation at this 3.5-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries. This Madrid aparthotel provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided on a limited basis.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. Guests are required to download the property's Stay My Way mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.
Suites You Zinc offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. Guests are required to download the property's Stay My Way mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.