The hotel is close to haram
On the other hand it is not clean
The cleaning staff do not come every day to clean the room
You have to ask for bath towels every day
The hotel has some problem with plumbing. One night I was in the washroom and found water was dripping from the ceiling right above the bathroom toilet. Then I moved to another room and found dripping from the ceiling was even worse. But good thing it was just above the counter-top of the vanity.
The staff were not really very helpful and did not seem to care much. When we asked for mugs to drink tea, they gave us one mug for two persons! They told us it was the last one they had! ... There were roaches in the room when we arrived.
I overall enjoyed my stay. The sister at reception named Salawa was very helpful, she always looked out for me. The cost was very cheap considering the hotel relatively clean and comfortable, 10 mins walk away from Haram- there is a slope, which gets tiresome. Rooms were not fully replenished regularly, had to ask for water, towels etc WiFi was terrible and so I managed to use my own data. Other than this I canât complain as it was very cost effective and I would definitely recommend and rebook again. Thankyou! :)
I had a confirmed reservation booked days ahead, however no room was available when I got there. Terrible management of the hotel and customers.
We had to jump from hotel to hotel looking for alternatives.