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Hatten Hotel Melaka

5.0 star property

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Photo gallery for Hatten Hotel Melaka

Outdoor pool, pool loungers
Lunch and dinner served
Minibar, in-room safe, desk, iron/ironing board
Rooftop bar
Couples treatment room(s), body treatments, aromatherapy, body scrubs

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Place, Hatten Square
    ‪1 min walk‬
  • Place, Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • Place, Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪12 min drive‬

Room options

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • Sleeps 2

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

8.6 out of 10
Excellent
(41 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

7.6 out of 10
Good
(20 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Junior Suite

Premier Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Minibar, in-room safe, desk, iron/ironing board

Studio Suite

7.8 out of 10
Good
(37 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

  • Sleeps 2

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

  • Sleeps 2

View all photos for Elite E-Sports Room

Minibar, in-room safe, desk, iron/ironing board

Elite E-Sports Room

  • Sleeps 5

View all photos for Studio Suite Twin

Minibar, in-room safe, desk, iron/ironing board

Studio Suite Twin

  • Sleeps 2

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About this property

Hatten Hotel Melaka

Luxury Malacca City hotel connected to a shopping centre, steps from Hatten Square
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hatten Hotel Melaka's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Hatten Square. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Hatten Square and Dataran Pahlawan Melaka Megamall
Hatten Hotel Melaka offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 15371 square feet (1428 square metres) and includes conference space. A children's pool, a fitness centre, and multilingual staff are also featured at the luxury Hatten Hotel Melaka. Parking is available for a fee.

This 5-star Malacca City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Chatterz – This café serves lunch and dinner. Open 24 hours.
Alto Sky Lounge – This rooftop bar only serves light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alto Sky Lounge
  • Chatterz

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,371 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 22 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hatten Hotel Melaka

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 50 for adults and from MYR 25 for children
  • Self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost and GrabPay
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Hatten Hotel Melaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 381 out of 1002 reviews
Rating 8 - Good. 333 out of 1002 reviews
Rating 6 - Okay. 162 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Lee Keang

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Trisha Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we have an enjoyable stay at Hatten Hotel. We have booked sea view rooms. The rooms are spacious and clean. However there are issues in the 2nd bedroom with the shower and tv and all got fixed quickly upon informing the staff. The buffet breakfast has a big selection of Asian and western food. We are happy to return and stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very convenient location with bus ride from Singapore. near key places and big mall. Clean and very spacious room for a family with children
Stayed 2 nights in Oct 2025

10/10 Excellent

Duc

Stayed 2 nights in Oct 2025

6/10 Okay

Suria

Travelled with family
Liked: Cleanliness
Staff during check-in was a trainee but served us well.Unfortunately,staff at check-out was unwelcoming and unfriendly. I’d feedback on their TV Channel that was flickering the whole night making it unpleasant to watch anything.No apology.just mentioned that they had issues with the cable company!!
Stayed 1 night in Oct 2025

4/10 Poor

Jing Ying

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Check in took more than 15min Got 16th floor room which is nice But dirty towel given, not sure they change it after previous customer Aircon not cold enough Very long q for breakfast, at least arnd 15min Tbh quite disappointed for a 5 star hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Dr. Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location and lots of room, spacious. Staff managed high occupancy over the long weekend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Danny

Stayed 1 night in Oct 2025

8/10 Good

Effendi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

8/10 Good

ONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs. Room clean but did not use the outdoor pool or bar
Stayed 1 night in Oct 2025

8/10 Good

Roswina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Staff was friendly and courteous.
Stayed 1 night in Oct 2025

8/10 Good

Wan Wha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally staffs are courteous and friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jie Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to Jonker Street
Stayed 1 night in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All sections of hotel management, hospitality and services well executed and appreciated. Keep it up...!
Stayed 2 nights in Oct 2025

8/10 Good

Tock Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not use. Floor outside the pool is very wet. It's unsafe for seniors to walk to the gym.
Stayed 2 nights in Oct 2025

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent clean and friendly hotel. Value for money, great location to explore Melaka
Stayed 2 nights in Oct 2025

10/10 Excellent

tessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was big and comfy Spa was lovely Pool was great but could do with some Sun lounges as no where comfy to sit Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Lian Hong Peter, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and spacious room. Nice spa and affordable
Stayed 3 nights in Sep 2025

10/10 Excellent

Dan

Stayed 2 nights in Sep 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 2 nights in Sep 2025

6/10 Okay

Li lum jimmy

Business traveller

Short business stay

Location is good. Room is okay
Stayed 1 night in May 2025

10/10 Excellent

PING PING TERESA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping area is just nearby to the hotel and also sheltered.
Stayed 1 night in Sep 2025

10/10 Excellent

LI CHING CINDY

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Mohd Amin, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Sep 2025