6/10 Okay
Maryam
Travelled with group
26 Oct 2025
Liked: Staff & service
The hotel is in a good location, the front desk staff and the restaurant servers during dinner were friendly. The breakfast was great, the cleanliness in the lobby and restaurant was good however, the rooms, and hallways cleanliness and tidiness were not good at all. We stayed at the hotel for four days our sheets were not changed at all. On the first day we accidentally spilled some snacks/potato chips on the floor that could not be picked up by hands needed vacuum. The spilled snacks were never cleaned up by cleaning crew until the last day. The garbage bins in our room were not emptied everyday only the one in bathroom was emptied.
The hotel seems to be in a desperate need of upgrades for air circulation in the hallways and rooms. The hallways were smelly and you could smell every single room smell through the hallways, and also the carpet smells were bad. If we took showers there was no fan or vent to exchange the air we had to deal with steam and the condensation for hours. We had the room window open almost at all time to help with air circulation which was cold sometimes in October.
The mattress was like a soft mattress topper instead of an actual mattress and we were sinking in and had to deal with back pains.
The electric kettle lid in our room could not shut close while boiling water which could be unsafe if unattended. The teas in the room were not refilled at all.
Maryam
Stayed 4 nights in Oct 2025