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The Abbey Great Malvern

4.0 star property

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Photo gallery for The Abbey Great Malvern

Property entrance
View from property
Property grounds
A round dining table set for a formal event with multiple chairs, a central floral arrangement, and a view of the outdoors through large windows.
Staircase

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Abbey Road, Worcestershire, Malvern, England, WR14 3ET
  • Place, Great Malvern Priory
    ‪2 min walk‬
  • Place, Malvern Theatres
    ‪4 min walk‬
  • Place, Malvern Hills
    ‪17 min walk‬

Room options

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Executive Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Double Room, 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(32 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

The Abbey Great Malvern

This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre. Housekeeping is available on request.
The Abbey Great Malvern offers 103 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Digital televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The Abbey Great Malvern's great location gets high marks from our customers. During your stay, you're just a quick walk from Malvern Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine and garden views while dining at Priory View Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Malvern Museum and Great Malvern Priory
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and 7 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2443 square feet (227 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Abbey Great Malvern.

This 4-star Malvern hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Priory View Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Priory View Lounge Bar – Overlooking the garden, this bar specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 for adults and GBP 17.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Priory View Lounge Bar
  • Priory View Restaurant

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (2,443 square foot of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: GBP 45.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Cots (infant beds) are available for GBP 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19.95 for adults and from GBP 17.95 for children
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 45.00
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Abbey Great Malvern Hotel
Abbey Great Hotel
Abbey Great Hotel Malvern
Abbey Great Malvern
Abbey Malvern
The Abbey Great Malvern
The Abbey Great Malvern Hotel
The Abbey Great Malvern Malvern
The Abbey Great Malvern Hotel Malvern

The Abbey Great Malvern Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 463 out of 971 reviews
Rating 8 - Good. 364 out of 971 reviews
Rating 6 - Okay. 98 out of 971 reviews
Rating 4 - Poor. 38 out of 971 reviews
Rating 2 - Terrible. 8 out of 971 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always first rate attention from the staff with excellent food
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Location within easy walking distance of the theatre, bars and restaurants. Slightly dated in some areas but excellent service and lovely staff:
Stayed 1 night in Apr 2026
Verified

8/10 Good

Debbie

Liked: Staff & service
Nice room and comfy bed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities
Cleanliness of the building, friendly yet professional staff, excellent food, short distance from shops, etc
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Juliette

Liked: Staff & service
Disliked: Property conditions & facilities
A bit tired due to old building, room we had was due refresh. Breakfast was excellent. Customer service excellent, parking good
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Peter

Parked outside front of Hotel.Average breakfast,plates cold. Coffee station poor.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities
Friendly and helpful welcome alongside a comfortable, clean room and good dinner and breakfast. All made for an enjoyable 1 night stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities
Clean room. Great bar. Helpful staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were made to feel very welcome by friendly and efficient staff, will definitely be back.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
Staff and all hotel facilities were great. Only drawback was the car park, distance from the entrance and nearly full always. Fortunately I always did manage to find a space.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tsz Chun Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
The reception is warm and helpful
Stayed 1 night in Jan 2026
Verified

8/10 Good

Dave

Old hotel full of character, yes it’s tired and needs a good makeover and a lick of paint to make it modern but then it loses its character. Pleasant stay for one night on business.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Rooms floorboards were very loud and the shower power was awful. Breakfast was decent and the staff were extremely friendly. Just needs investment
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities
Arrived early and put car in carpark. Reception welcome was great, once we got access to our room, it was clean, wonderful view. We were ready fo
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, lovely area, friendly staff

Stayed here so many times for business trips, but such a friendly place and great for families as wll
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in centre of Malvern. Beautifully laundered sheets. Bar open late (Saturday). Car parking
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. Room and whole hotel all presented well
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sheron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel ideally located

Beautiful setting and hotel - enjoyed our second stay here, this time with some of our family. Lovely big room and fab breakfast. Great position for the quaint town with lots of bars and restaurants as well as for walking in the hills.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and clean, with a comfortable bed. Check in was online and very efficient. Great location. Would definitely stay again if in Malvern.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Great accommodations Great service !
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff wear very good, breakfast excellent, parking was easy , we really enjoyed our stay.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, couldn’t do enough for you.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely few days away

Had a lovely stay, hotel lovely in a lovely setting, staff friendly & helpful, food good
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent one night stay, as watching a show at the theatre ,as situated opposite the Malvern theatre. Excellent accommodation and superb breakfast
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views across the Vale of Evesham and the Malvern Hills.
Stayed 1 night in Sep 2025