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That was a disaster. My family of four couldnât stay in the room. We had to find an emergency stay, which by itself was a challenge and expensive. The room was not ready for us. No bed sheets or towels. In addition, there were bed sheets clumped up, likely from the previous guest. Also, I was not able to get the AC running cold. AC in Manaus is a must because it is too hot and humid. Communication was challenging and I am requesting a refund which will be another ballgame. I hope Expedia will help me.