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Mercure Manaus Hotel

Property class: 3.5

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Photo gallery for Mercure Manaus Hotel

A spacious lobby with a curved staircase, a reception desk, seating area, and a large pillar.
A hotel room with two beds, a TV, a window with a city view, and a painting on the wall.
An outdoor patio area with tables and chairs under white umbrellas, surrounded by potted plants and a building with large windows.
A modern hotel with a glass facade, a palm tree in the foreground, and a clear blue sky.
A modern building with a swimming pool, lounge chairs, and a clear view of the city.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida Mário Ypiranga Monteiro, 1000, Adrianópolis, Manaus, AM, 69057-000
  • Place, Manauara Shopping
    ‪11 min walk‬
  • Place, Museu do Indio
    ‪18 min walk‬
  • Place, Teatro Jorge Bonates
    ‪4 min drive‬
  • Airport, Manaus (MAO-Eduardo Gomes Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

A hotel room with a bed, a wooden headboard, a wall-mounted light, and a door leading to a bathroom.

Superior Room, 1 Double Bed

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a wooden wardrobe, and a wall-mounted artwork.

Superior Room, 2 Single Beds

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege Room, 1 Double Bed and Sofa, Executive Floor

A bedroom with a bed, a sofa, a wardrobe, and a large leopard mural.

Privilege Room, 1 Double Bed and Sofa, Executive Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Mercure Manaus Hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and valet parking. Housekeeping is available on request.
Mercure Manaus Hotel offers 91 accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Manaus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
With your stay at Mercure Manaus Hotel, you're connected to a shopping centre and just a quick walk from Hospital 28 de Agosto. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Within a 10-minute walk of Hospital 28 de Agosto and Manauara Shopping
Mercure Manaus Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 721 square feet (67 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Manaus Hotel. For a fee, parking is available.

This 3.5-star Manaus hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Mercure Manaus Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 30 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 70 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 721 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2004
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 70 per person
  • Valet parking fee: BRL 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • There is no hot water on site.
  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercure Hotel Manaus
Mercure Manaus
Mercure Manaus Hotel
Mercure Manaus Hotel Hotel
Hotel Mercure Manaus AM, Brazil
Mercure Manaus Hotel Manaus
Mercure Manaus Hotel Hotel Manaus

Mercure Manaus Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 110 out of 281 reviews
Rating 8 - Good. 95 out of 281 reviews
Rating 6 - Okay. 45 out of 281 reviews
Rating 4 - Poor. 20 out of 281 reviews
Rating 2 - Terrible. 11 out of 281 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, nice area, shops nearby
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The internet worked very well. Breakfast was delicious, and the breakfast staff were very helpful
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

MARCO

Liked: Cleanliness, amenities, property conditions & facilities
It is a good hotel, well located and I stayed there before and will return in th future.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Excellent hotel
Stayed 10 nights in Apr 2024
Verified review

10/10 Excellent

Essene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙂
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Marilyn

Liked: Staff & service, amenities, property conditions & facilities
The property is well located to the shopping center, dinners were good. Breakfast is available with a good number of options.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Helton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo hotel

Otimo hotel
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Location, price, big room and big bed, good service. All what you want in a hotel.
Stayed 2 nights in Jan 2023
Verified review

8/10 Good

Brendon

Liked: Cleanliness
Good rooms except that some of them are owner apartments and it is not stated on the booking. The owner apt I’m in is not as clean and maintained as the actual hotel room I was in.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Brendon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There is no more sauna
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had great rooms, large and lovely good size bed. Also the curtains were total blockout. Buffet breakfast was very good. Staff service was good, but not much english speaking staff, but friendly all the same. Would recommend.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Cristan

Liked: Cleanliness, staff & service, property conditions & facilities
It would be better if the check in was faster!
Stayed 2 nights in Jul 2023
Verified review

4/10 Poor

SEME GABRIEL

Disliked: Cleanliness, staff & service, amenities
They tried to charge me for having a guest, a schoolar friend, that came to chat within the hotel dependencies . It was said that I could only have my friend for one hour. Horrorizes were felt, totally unpleasant, it is not a “real” Mercure. The staff are hostile. Not getting back while on Manaus.
Stayed 3 nights in Apr 2025
Verified review

4/10 Poor

Lucas

Disliked: Cleanliness, staff & service
Não mantém a mesma qualidade da rede Mercury, Banheiro com mofo, cortina toda suja bem nojenta, quando cheguei no quarto não tinha toalha tive que secar no lençol da cama.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

MARCELO

Liked: Staff & service, amenities, property conditions & facilities
A limpeza precisa melhorar um pouco pelo padrão do hotel. A equipe de funcionários excelentes. O café da manhã excelente. Sobre o ar condicionado não posso avaliar pois não liguei o aparelho
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

LUCIANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, café da manhã completo
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Hallan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bom. Vale a pena
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Unilever

Liked: Cleanliness, amenities
Não teve café da manhã. E o atendimento foi péssimo pra resolver
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto Limpo, café da manhã poderia ser mais completo
Stayed 11 nights in Nov 2025
Verified review

10/10 Excellent

andrei

Liked: Cleanliness, staff & service, amenities
Hotel muito limpo, organizado, quarto sensacional e amplo, ar condicionado bacana, banheiro super legal, café da manhã com variedade e tudo muito bem feito, atendentes sempre dispostos. Perto do shopping Manauara, caminhada sem perigo. Realmente um excelente hotel. Venho à Manaus de férias, pescar, o hotel é uma excelente escala para descansar o corpo e curtir a cidade, indico sempre!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

CLAUDIO

Liked: Cleanliness, staff & service, amenities
O Hotel é bom, o café da manhã incrível... Mas achei o quarto barulhento devido ao movimento do trânsito em frente, pois tenho sono leve...
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Leodercio

Liked: Staff & service
Ar condicionado velho.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, amenities
Equipe Ótima.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

ALGOMIRO

Liked: Cleanliness, amenities, property conditions & facilities
Ótimo café da manhã e equipe atenciosa e educada
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel envelhecido. Café da manhã pobre. Toalhas pobre. Quarto em condições ruins. Zero padrão Mercure
Stayed 4 nights in Nov 2025