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Citadines Bay City Manila

4.0 star property
VIP Access

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Photo gallery for Citadines Bay City Manila

Relax in style with plush seating and a warm atmosphere, surrounded by a curated selection of books and a beautiful rug.
Enjoy a casual dining experience in this inviting space with a central buffet station and communal seating.
Relax in a stylish room with a large bed, wooden headboard, and a bedside table with a lamp and telephone.
Relax by the pool surrounded by comfortable lounge chairs.
Relax in this spacious room with a large bed, sitting area, and kitchenette.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
Diosdado Macapagal Blvd, Pasay, Manila, 01300
  • SM Mall of Asia
    ‪8 min walk‬
  • City of Dreams Manila
    ‪14 min walk‬
  • Newport World Resorts
    ‪4 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom | In-room dining

Premier Room, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio

8.8 out of 10
Excellent
(21 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio, 2 Single Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Studio

Premier Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board

Premier Studio

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Premier

In-room safe, laptop workspace, soundproofing, iron/ironing board

Studio Premier

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Premier Room

In-room safe, laptop workspace, soundproofing, iron/ironing board

One Bedroom Premier Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Double Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Twin Studio

  • Sleeps 2
  • 2 Single Beds

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About this property

Citadines Bay City Manila

Hotel with an outdoor pool, near SM Mall of Asia
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Citadines Bay City Manila offers 212 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with cable channels. Microwaves and rice cookers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Citadines Bay City Manila. During your stay, you're just a quick walk from Mall of Asia Arena. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the clean guestrooms
  • 12 minutes by foot from SM Mall of Asia and a 2-minute drive from City of Dreams Manila
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
Citadines Bay City Manila offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Citadines Bay City Manila also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Pasay hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Bay Cafe – This restaurant serves breakfast, lunch, dinner and light fare.
Lobby Lounge – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 950 for adults and PHP 475 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bay Cafe
  • Lobby Lounge

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave
  • Rice cooker
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets: PHP 2000 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1650 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 950 for adults and from PHP 475 for children
  • Airport shuttle fee: PHP 1422 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: PHP 2000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1650 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Citadines Bay City Manila offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Citadines Bay City Manila Aparthotel Pasay
Citadines Bay City Manila Aparthotel
Citadines Bay City Manila Pasay
Citadines City Manila Pasay
Citadines City Manila Pasay
Citadines Bay City Manila Hotel
Citadines Bay City Manila Pasay
Citadines Bay City Manila Hotel Pasay

Citadines Bay City Manila Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 544 out of 787 reviews
Rating 8 - Good. 175 out of 787 reviews
Rating 6 - Okay. 40 out of 787 reviews
Rating 4 - Poor. 13 out of 787 reviews
Rating 2 - Terrible. 15 out of 787 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

8/10 Good

michelle

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly nice, and very reasonable
Stayed 1 night in Mar 2025

6/10 Okay

Jamie

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
All the staff I encountered, from security, door man, reception, cafe and conference staff were all friendly and helpful. Top marks there. The room was generally well appointed in terms of the size of the bed, the sofa and the desk and chair. However this was let down by the many broken room items: one of the two plug sockets by the desk did not work. The ‘service room’ button did not work, the window was locked slightly open causing vehicle noise to enter the room, particularly in the very early morning. The curtains worked but one side was very stiff - risking them getting broken. The hairdryer had an exposed electrical wires containing the mains power! The wifi did not work when I first arrived - it transpired my IP address to be white listed. My colleague in another room had the same problem. I tried to call reception only to find the room phone did not work either! I lost a lot of productive time that evening. Staff at reception resolved the wifi and phone issues promptly but for the price paid I would expect services to work first time. The hotel pool was nice and a good place to spend some time outside the room. The conference facilities were good. The hotel has a water container system to reduce plastic bottles in the room. Seems like a good initiative but a bit tricky to use without making a mess on the floor. I was also disappointed to see the security guard kick a plastic drink bottle into the street. The hotel does not provide any recycling that I could see.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy, Brush Prairie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a pleasent stay at the Citadines. Friendly staff and fantastic restaurant. Will always stay there when i travel that way.
Stayed 6 nights in Feb 2025

10/10 Excellent

Romina Habacon

Stayed 14 nights in Mar 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citadines provided us with a delightful and comfortable stay in a convenient spot close to numerous shops. Also they allowed us to check out late for half the price which is amazing! Highly recommendable!
Stayed 1 night in Mar 2025

10/10 Excellent

Linglingay

Friendly and attentive personnel. Quiet and safe area of the city. Close proximity to shopping, dining, entertainment and the ocean.
Stayed 1 night in Mar 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Johan, Santa Clara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice pool. Good rooms clean and safe.
Stayed 5 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Quick walk to MOA near grocery store
Stayed 4 nights in Mar 2025

8/10 Good

Andre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

chad

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Stayed 4 nights in Feb 2025

10/10 Excellent

Eddison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location. Got the Expedia VIP room upgrade for free and the room was quite nice - spacious enough for my partner and I. Breakfast buffet was delicious albeit a little limited on options. Got a in-room massage for a reasonable price (they provide 24 hours service just call ahead of time). Lobby is gorgeous and front desk staffed all hours with security out front. Only real complaint is bathroom shower drain design was such that the water puddles and drains quite slowly. Convenience/ pharmacy and W-Mall are all in walking distance (less than 2 blocks). Definitely check out the nearby Gala Food Park. This large indoor food court is a unexpected hidden gem where you can dress up in a Japanese yukata, grab very Instagrammable pics, and eat/drink cheap but yummy Asian cuisine (such as Japanese, Thai, Taiwanese, Hong Kong Chinese, Viet & Filipino) or "Western" foods.
Stayed 2 nights in Feb 2025

6/10 Okay

Isidoro

Travelled with partner
Liked: Amenities, property conditions & facilities
Unsure about the VIP treatment is said it was un upgrade but seems like no upgrade same as any other room. The only positive comment I would have about this place is the dining area staff were very nice out off the amenities here they were the only ones that spoke and try to connect.
Stayed 4 nights in Feb 2025

4/10 Poor

Ana Maria

Travelled with family
At first we stayed in an average 1 bedroom (729). There's a big TV in the living area that wasn't working, so they have to call someone to fixed it and put a limited channels. The bed has bugs, i woke up with 2 bites on my ankle. We called on the front desk and they immediately moved us to different room, which was a bit brighter with a pool view. We stayed for 4 nights, it was a good experience and enjoyed it with our family.
Stayed 4 nights in Feb 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly close to Shopping Malls and easy access to parking Rooms were clean and well appointed. Views from windows were clear and no other high level buildings nearby.
Stayed 5 nights in Feb 2025

8/10 Good

Editha

Liked: Cleanliness
Stayed 2 nights in Feb 2025

8/10 Good

Editha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Carpet has a musty smell. The egg is station could be more efficient if the person is more communicative. Eggs is a staple part of breakfast. Reducing the waiting time for the egg dishes( except the boiled egg)would be a nice change.When we were assigned to our table for the breakfast buffet, we were missing coffee creamers and mugs, which usually is already prepped on the table for the guests.
Stayed 1 night in Feb 2025

10/10 Excellent

Rainier Kristian

Stayed 5 nights in Feb 2025

8/10 Good

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Location was good, premium suite was roomy. Lack of channels for TV movies was very low... Tried to extend the room for one more night, lobby staff said no rooms were available, I signed into Expedia 15mins later and reserved the same room they said wasn't available
Stayed 2 nights in Feb 2025