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Holiday Inn & Suites Makati by IHG

4.5 star property

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Photo gallery for Holiday Inn & Suites Makati by IHG

Property amenity
Premium bedding, in-room safe, desk, blackout curtains
Terrace/patio
Rooftop bar, poolside views, open daily
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Glorietta Mall, Palm Drive, Ayala Center, Makati, Manila, 1224
  • Place, Ayala Center
    ‪1 min walk‬
  • Place, Glorietta Mall
    ‪1 min walk‬
  • Place, Greenbelt Shopping Mall
    ‪5 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

9.2 out of 10
Wonderful
(40 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(18 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds (High Floor)

8.8 out of 10
Excellent
(18 reviews)
  • 31 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Club lounge access

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club lounge access

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Club lounge access

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Club lounge access

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, pool loungers, lifeguards on site
New World Makati Hotel
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,076 reviews
The price is CHF 99
includes taxes & fees
30 Jan - 31 Jan
New World Makati Hotel

About this property

Holiday Inn & Suites Makati by IHG

Central Makati hotel connected to a shopping centre, steps from Ayala Center
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a steam room are on-site. Housekeeping is available once per stay.
Holiday Inn & Suites Makati by IHG offers 348 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided once per stay.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the shopping around Holiday Inn & Suites Makati by IHG. During your stay, you'll be connected to a shopping centre and just a quick walk from Greenbelt Shopping Mall. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine while dining at Flavors
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from Ayala Center and Glorietta Mall
  • Airport shuttle service available for a fee
Holiday Inn & Suites Makati by IHG offers its guests a full-service spa, an outdoor pool, and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. Event space at this hotel measures 3993 square feet (371 square metres) and includes a conference centre. A children's pool, a fitness centre, and a rooftop terrace are also featured at the business-friendly Holiday Inn & Suites Makati by IHG. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Makati hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Flavors – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Oz – This poolside rooftop bar specialises in international cuisine and only serves light fare. Open daily.
Citron Cafe – This café specialises in international cuisine and serves lunch, dinner and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,350 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Citron Cafe
  • Flavors
  • Oz

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (3,993 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1350 per person
  • Airport shuttle fee: PHP 2500 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn & Suites Makati by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Makati
Holiday Inn Makati
Makati Holiday Inn
Holiday Inn Makati Hotel
Holiday Inn & Suites Makati Metro Manila
Holiday Inn Suites Makati
Holiday Inn Suites Makati
& Suites Makati By Ihg Makati
Holiday Inn Suites Makati an IHG Hotel
Holiday Inn & Suites Makati by IHG Hotel
Holiday Inn & Suites Makati by IHG Makati
Holiday Inn & Suites Makati by IHG Hotel Makati

Holiday Inn & Suites Makati by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 644 out of 1002 reviews
Rating 8 - Good. 273 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Accessibility to everything with our personal needs
Stayed 4 nights in Oct 2025

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying at the property, and become my favorite hotel to stay in Makati. I feel comfortable and safe, and all of the staffs are amazing and friendly. Also, the hotel is very clean and bed is very comfortable.
Stayed 1 night in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

H

Location was great; adjacent to Glorietta Mall. Hotel room was renovated so it was clean and comfortable. Wi-Fi works great. Chose Club Level access, but nothing special: food, beverage selection mediocre and service average. I normally stay at New World, where the Club Lounge is way better: food and beverage selection and service! Room Service at Holiday Inn was pretty good, however was disappointed when told “bulalo” (beef shank soup) was unavailable for second half of my stay (had it first 3 days and it was exceptional)! Had breakfast once at Club Lounge but opted for main restaurant on lobby level: way better choices. Service was okay, could be better if wait staff more attentive and visible. They need to move around and check on guests often! There’s so many of them and they just stand around. But that is indicative of poor training and possibly management! I actually mentioned this when asked to complete survey. Was also dumbfounded when ube cheesecake was unavailable, though touted as their “signature” dessert! If so, make sure it’s ALWAYS available! Funny thing is that night, a smaller version of it was available at Club Lounge (wth)? Housekeepers do good job and work really hard! In general, had a nice one-week stay, but more than likely, will return to New World, although rooms there are in need of an upgrade / remodeling! Perhaps with new ownership, that will happen. Holiday Inn Makati is not a bad choice, but there’s definitely things they need to work on!
Stayed 6 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed this hotel. Very efficient and extremely friendly staff. Location was excellent for short walks to sites and restaurants.
Stayed 5 nights in Sep 2025

10/10 Excellent

Anna Mae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Front desk Poul went over and beyond when we were charged over the said room rate price for breakfast. Gen, Christian (at the lobby bar), and Ulysses always made us feel welcomed and special. Thank you all for a wonderful stay. We will definitely be back.
Stayed 4 nights in Sep 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Home away from home

Friendly staff! We feel at home. Excellent customer service!
Stayed 4 nights in Aug 2025

10/10 Excellent

Diana

Staff are courteous and helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Palaniappan

Stayed 3 nights in Jul 2025

10/10 Excellent

JAYSON IAN, FOOTHILL RANCH

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Its all good
Stayed 1 night in Jul 2025

10/10 Excellent

JAYSON IAN, FOOTHILL RANCH

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its all good. Perfect for a short stay in the middle of the city.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephan

Stayed 4 nights in Jul 2025

10/10 Excellent

Ching Koo

Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was amazing, very friendly, helpful and caring!! Downfall only that the access to mall is closed.
Stayed 1 night in Jun 2025

8/10 Good

Shiela, Baytown

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. The hotel is a bit old but everything is clean. The breakfast buffet needs to be improved.
Stayed 9 nights in Jun 2025

10/10 Excellent

Natalie

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Jun 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very friendly, accommodating & helpful. Hotel is under going renovation & air-conditioning never got to a level that we would like but was comfortable enough not to complain.
Stayed 2 nights in Jun 2025

10/10 Excellent

ANTHONY

Stayed 1 night in Jun 2025

6/10 Okay

Rizalie

Disliked: Amenities, property conditions & facilities
The nearby malls and restaurants.
Stayed 3 nights in May 2025

10/10 Excellent

wendell

Liked: Cleanliness, property conditions & facilities
Awesome property. Loved the exercise room, pool and the best thing it’s connected to a beautiful mall. Friendly, courteous and helpful staff
Stayed 12 nights in May 2025

10/10 Excellent

Pablo Benvenuto

Stayed 2 nights in May 2025

6/10 Okay

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast spread is pretty sad.
Stayed 4 nights in May 2025