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Mandarin Oriental Manila

5.0 star property

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Photo gallery for Mandarin Oriental Manila

Interior detail
Fitness facility
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Makati Avenue, Metro Manila, Makati, Manila, 1226
  • Place, Ayala Center
    ‪10 min walk‬
  • Place, Greenbelt Shopping Mall
    ‪11 min walk‬
  • Place, Glorietta Mall
    ‪14 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪14 min drive‬

Room options

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Down duvets, pillow-top beds, minibar, in-room safe
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  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,272 reviews
The price is CHF 97
includes taxes & fees
3 Jul - 4 Jul
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About this property

Mandarin Oriental Manila

7 restaurants, a full-service spa and an outdoor pool are available at this hotel. A shopping centre shuttle is free. Additionally, a nightclub, 2 bars/lounges and a health club are on-site.
Mandarin Oriental Manila offers 448 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Makati hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Mandarin Oriental Manila, you're just a quick walk from Ayala Triangle Gardens. A free shopping centre shuttle, 7 restaurants and 2 bars are available.
  • Drinking and dining options include 7 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Breakfast is offered for a fee
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, aromatherapy or body wraps at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Greenbelt Shopping Mall and Glorietta Mall
  • Free shopping centre shuttle service
Mandarin Oriental Manila offers its guests a full-service spa, an outdoor pool, and a health club. There are 7 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a nightclub, and a sauna are also featured at the luxury Mandarin Oriental Manila. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Makati hotel.

Mandarin Oriental Manila has 7 restaurants serving breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (PHP 250 per hour); wired internet (surcharge)
  • Available in some public areas: WiFi (PHP 250 per hour); wired internet (surcharge)

Parking and transport

  • Return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service
  • Parking on site (PHP 1,680 per day)
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee: PHP 1,310 per person
  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers

Entertainment

  • Cable channels
  • Pay films
  • Premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1500.00 per night.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately PHP 1310.00 per person
  • Fee for in-room wireless Internet: PHP 250.00 per hour (rates may vary)
  • Fee for in-room wired Internet: PHP 250.00 per hour (rates may vary)
  • Fee for wireless Internet in public areas: PHP 250.00 per hour (rates may vary)
  • Fee for wired Internet in public areas: PHP 250.00 per hour (rates may vary)
  • Airport shuttle fee: PHP 2700.00
  • Self-parking fee: PHP 1680.00 per day
  • Rollaway bed fee: PHP 1500.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Mandarin Oriental Manila
Mandarin Oriental Manila Hotel Makati
Mandarin Oriental Manila Makati
Manila Mandarin Oriental
Mandarin Oriental Manila Hotel
Mandarin Oriental Manila Hotel
Mandarin Oriental Manila Makati
Mandarin Oriental Manila Hotel Makati

Mandarin Oriental Manila Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 101 out of 295 reviews
Rating 8 - Good. 105 out of 295 reviews
Rating 6 - Okay. 48 out of 295 reviews
Rating 4 - Poor. 30 out of 295 reviews
Rating 2 - Terrible. 11 out of 295 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ひみつ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

もったいない。

飛行機の乗り換えでマニラに1泊しました。設備も良く、ホテルの方の対応も暖かく、非常に満足しました。今月？で閉館だそうで、非常に残念です。
Verified

4/10 Poor

masaken

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

予約した日が間違われた....

８／２０に予約していてチェックインしたら８／２５チェックイン予定だと言われフロントとで文句言われ、部屋を用意して貰ったがルームサービスを頼んだらフロントから電話が来てルームサービスを頼む場合はその場でキャッシュで支払えと言われた。 再度フロントに行って事前にカードでチャージ料金を支払ってその後はＯＫになったがチェックインした時に言って欲しかった。 次に泊まることはないかな.......
Verified

10/10 Excellent

samad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.stay again next time in makati.but break fast expensive.shuttle to greenbelt etc very good.
Verified

10/10 Excellent

정명호 (Chung, Myungho)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

친절한 직원

위치가 일단 안전하고, 호텔이 번잡하지 않아 좋습니다. 직원들 친절도는 아주 훌륭합니다. 다음 출장 때도 이용 예정.
Verified

4/10 Poor

カズ

Disliked: Staff & service, property conditions & facilities, room comfort

名前負け

あと1っ月で閉館することが、滞在中に知り、部屋のアメニティ、電球の壊れで、電話してもなかなか来ず、再三電話し、やっと来ると、9月に閉館で、従業員もやめて、我々も首になるという、不満を、言い、サービスも最低でした。名前負けでがっかりでした。
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Club room is awesome and is worth the price

The club room seems exensive at first glance but when you consider it is a larger room, you get free cocktails in the evening and breakfast is included the price ends up being very reasonable.
Verified

8/10 Good

최형욱

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

엄청난 친절함

너무 직원들이 친절하네요
Verified

8/10 Good

YOSHIKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

少し古いですが

マカティではアラヤセンターとブルゴス通りの中間に位置し、便利な立地にある。しかし、建物の老朽化が進んでおり、本年いっぱいを持って閉鎖されるのは仕方がないところ。もう少しアラヤセンターに近ければ生き残れたかも。道路が渋滞するため、グリーンベルトやグロリエッタからの帰りのタクシーは意外に時間がかかる。
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても好きなホテルでしたが クローズしてしまうのがとても残念です 何度も利用してますが変わらずサービス対応の良さにリピートしてました
Verified

10/10 Excellent

Pasi

Liked: Cleanliness, staff & service, room comfort

Passa på att njuta av servicen innan stängningen

Kanonhotell som tyvärr faller för åldersstrecket i år. Ypperligt kompetent personal på detta ställe. Nära till 'allt' i Makati och Bonifacio.
Verified

8/10 Good

Andy V

Liked: Cleanliness, staff & service, room comfort

Great Standard

The Mandarin may be a little tired, but the service you receive from the staff is second to none
Verified

8/10 Good

mekonokon

Liked: Cleanliness, staff & service
Disliked: Room comfort

9月に閉館だそうです。

閉館の情報は事前に得ていたので、マニラを代表するマンダリンに一度は泊まっておこうと思って今回予約しました。立地はマカティの中心ですが、歩いて行ける範囲は不便を感じるかもしれません。部屋は快適でしたが、ロケーションはイマイチでした。中の設備は、最終日にトイレが詰まりました。閉館の後はAYALAにてコンドミが２棟建つそうです。
Verified

10/10 Excellent

rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very comfortable hotel in business district.

everything about hotel was excellent, except the bathroom; couldn't turn on the taps! night time staff were superbly discreet.
Verified

4/10 Poor

James

Disliked: Cleanliness, staff & service

Some racist staff members

Arrived in the afternoon and was quickly greeted by staff members manning the doors. 3 reception desks were available each assisting a guest. I was the first in line next to be assisted. I have been waiting for 20 minutes and still the reception clerks were not done with their guests. More guests lined up behind me, Filipinos and Chinese, about 4 groups. Then, a couple Westerners (Anglo folks) arrived at around 25 minutes after I have stood in line. A male staff member standing at one of the reception desks quickly showed them to one of the reception desks that just became available. SO, the Anglo customers were assisted right away. I did not complain because after less than 1 minute I was already called by the next reception desk. The female clerk was friendly, though she had hints of racism. I asked if the hotel offers mileage points for airlines. She answered, "Yes, but your rate must be at least 6,000 pesos a night." That's it. She never bothered to check that I paid over 8,000 pesos a night for my room, which would have qualified me for the mileage. She quickly wrapped up checking me in, told me that wifi is not included and I have to pay to use it, though never bothered to offer wifi. I asked what restaurants they have. She said there's a Chinese restaurant Tin Hau on the second floor, and Tivoli which is "a fancy restaurant and expensive." I was not done asking her questions when she called the person next in line behind me. Housekeeping did not vacuum.
Verified

6/10 Okay

MW

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

繁華街に近いホテル

スタッフのホスピタリティは良いがホテルの施設が老朽化している。 蛇口の水が止まらない、クーラーの音が大きい、など。
Verified

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities, room comfort

The hotel is really old. It definitely does not st

The hotel is really old. I certainly won't come back here.
Verified

8/10 Good

bsshung

Liked: Cleanliness, staff & service, room comfort

Desparately Needs Renovation

Water continues to drain out from the glass partition and the silicone edge. The hallway is old and moldy.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Fantastic service in old surroundings!

The hotel could do with a facelift. The service is 5-star and so was the hotel when it was build (in the 70s). Anyway, fantastic people.
Verified

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, room comfort

Bra hotell mitt i Makati

Mandarin Oriental ligger bra placerat i Makati. Rekommenderar hotellet för dig som är på affärsresa och vill ha nära till finans, bank och telekomföretag.
Verified

4/10 Poor

Susana

Disliked: Cleanliness, property conditions & facilities

Hotel near shopping area

My stay was not as pleasant as the past stays here. The carpet in yhe hallways are old and stained. It took two phone calls and over half an hour for my luggage to be delivered making me late for an appointment. The bathroom was not thoroughly vacuumed and had pubic hair in the corner of the tub.
Verified

6/10 Okay

RTB

Disliked: Property conditions & facilities

Mandarin Oriental - In need of a makeover

Good location in Makati business district, but this hotel is in dire need of a makeover, not just a facelift. It's exactly the same as when I stayed there 10 years ago, and it needed a makeover then. It could be such a better hotel ,especially with the Peninsula just down the street. This is below the average we expect from the Mandarin Oriental chain.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

great staff

The staff is great, rooms are a bit in need of updating/renovation.
Verified

8/10 Good

im

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel in Makati

Very nice hotel. High standard facilities (spa, Livoti restaurant, hairdresser). The hotel missed one of my transfers from the airport which was not very pleasant but the manager offered me the transfer to the airport. Better to communicate with them by email rather than phone.
Verified

6/10 Okay

장성철

Liked: Cleanliness, staff & service

전반적으로 무난함

조식과 세탁서비스는 매우 고가며 호탤자체시설로는 3성급이나 수영장과 직원들의 서비스와 친화력은 6성급이다...
Verified

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel staff are very help and friendly .

I stayed for 4 days . The food at breakfast was great . Service was good at the breakfast area . They have Indian breakfast in the morning which most hotel in Manila don't have which is good for Indians who miss that .