6/10 Okay
Peter
31 Jan 2026
Room was OK. Receptionist was very surly and seemed generally reluctant to help. The shower oscillated between warm and cold (never hot). When I mentioned this to the receptionist, all I got was a very slow unenthusiastic 'I apologise for that'. Perhaps I just have to pay a lot for a mediocre hotel and service in the Florida Keys, and the staff are just bored with yet more tourists at the end of the season, but I paid over £150 for the room for one night, which in Europe would have given me a prestige room with staff that would stop at nothing to respond to my questions and requirements. All very dissappointing!
Peter
Stayed 1 night in Jan 2026

























